1, Report:
#1525736
Posted Date:
Apr 14 2023
Ashley Industries Dufresne Spencer Group Ashley HomeStore Ashley Furniture Sold us a dining table infested with bugs Algonquin Illinois
Save yourself! Learn from our mistake. Don’t buy Ashley Furniture. Dufresne Spencer Group dba Ashley HomeStore breached my daughter and partners Contract. Their dining table set came infested with Powderpost Beetles. These bugs are in the wood prior to manufacturing and burrow ...
Entity
Categories: Furniture store, furniture, furniture protection plan
2, Report:
#1520915
Posted Date:
Sep 24 2022
ASHLEY HOMESTORE DARTMOUTH ASHLEY FURNITURE Refusal to refund and take couch back. Did not send anyone to look at as I purchased the extended warranty. DARTMOUTH NOVA SCOTIA
Ashley Homestore DARTMOUTH NOVA SCOTIA.
Over a 10 year period I have purchased 3 mattress sets and 3 couches. That's A LOT of money. My most recent couch was delivered the beginning of December. I live alone. I do not use my couch often and I also take very good care of anything I o...
Entity
Categories: Furniture
3, Report:
#1519680
Posted Date:
Jul 12 2022
Ashley Homestore Ashley Furniture Bait and Switch Scam San Diego CA
I’m a Disabled Female in San Diego, CA. On March 8, 2022 I entered into an Agreement with Todd Wanek’s Stoneledge Furniture dba Ashley Homestore at 7770 Miramar Road, San Diego, CA. Todd Wanek is using Fraudulent Business Practices to Operate a Bait and Switch Scam. It’s...
Entity
Categories: Mattress, furniture, Furniture store, Home Furniture, Mattress Stores
4, Report:
#1517546
Posted Date:
Apr 11 2022
Ashley furniture and platinum warranty They scammed me Lake Grove NY
My name is Roslyn Alterescu. I’m a Senior Citizen over 70+. My daughter, Felicia and I, ordered on May 3, 2019. Our Order Number is 130168040. You delivered about Sept 2019. We purchased a lot of Bedroom Furniture and all the Extended Warranties.
I’m going to keep...
Entity
Categories: Furniture, Furniture & Furnishings, Furniture Manufactures, Furniture Repair, FURNITURES
5, Report:
#1517469
Posted Date:
Apr 06 2022
Ashley Homestore Ashley Furniture Ashley Homestore Will Not Honor Warranty Fort Worth Texas
I am seeking your help to protect my consumer and legal rights. Dufresne Spencer Group (DSG) dba Ashley Homestore, 4851 Citylake Blvd East, Fort Worth, TX 76132, who feels they are above the law and they can do whatever they feel.
On January 26, 2021, I ordered a 3 piece Matchi...
Entity
Categories: Furniture, Furniture & Furnishings, Furniture Repair, FURNITURES
6, Report:
#1517199
Posted Date:
Mar 27 2022
Ashley furniture Ashley Homestore Buy elsewhere!!! Palmdale California
I spent over $1,800 on a mattress, box spring, and frame on 12/20/21 and got subpar merchandise that broke after only 3 days! In person, their technicians would tell me it was a manufacturer’s defect but customer service would tell me otherwise and say nothing could be done (no r...
Entity
Categories: Furniture store
7, Report:
#1510660
Posted Date:
Aug 05 2021
Ashley Home Store Ashley Furniture, Ashley Homestore Late delivery/ unsafe assembly Albuquerque NM
I used to think of Ashley Furniture as being cheap furniture, but when we looked around and found amazing pieces and even bought a sofa and a chair. Our helper, Jenny, was attentive without being overbearing. We were very pleased with our purchase….that was the beginning of April ...
Entity
Categories: furniture, Furniture store, Home Furniture, furniture delivery
8, Report:
#1510239
Posted Date:
Jul 22 2021
Ashley Furniture Ashley Homestore Furniture purchased is garbage, and they sold us a bogus warranty! Highland Indiana
We made a purchase at this location, 10135 Indianapolis Blvd, Highland, IN 46322, on 09/09/19 in the amount of $1,572.52. We purchased a couch, love seat, and extended warranty. I was offered a warranty service for accidents that will protect my investments from all kinds of iss...
Entity
Categories: furniture, Furniture store, Home Furniture
9, Report:
#1505506
Posted Date:
Feb 26 2021
Ashley Homestore Ashley Furniture Homestore Cancelled an Order without notifying us! Arlington TX
We went to Ashley Homestore in Arlington, TX by I-20. Purchased furniture on a credit card on 1/18/2021.
Paid in full ( but note they only like customers that finance). We waited for 6 weeks for our furniture to be delivered to find out that the company cancelled our order witho...
Entity
Categories: Poor customers service
10, Report:
#1504834
Posted Date:
Feb 09 2021
Ashley Homestore Ripoff - Almost a year, still unresolved Cordova Tn
On June 9, 2020, I purchased furniture for 3 rooms; King Headboard B776-158, king footboard w/storage B776-56S, king panel rails B776-97, 5 drawer chest B776-46, 2 three drawer nightstands B776-93, Dresser B776-31, bar table with storage D647-42, 4 upholstered barstools D647-124S, l...
Entity
Categories: furniture, Furniture store, Home Furniture, furniture delivery
11, Report:
#1482984
Posted Date:
Aug 05 2019
Ashley Furniture Homestore Ashley Homestore Ashley Furniture Delivered A Defective, Broken, & What Seems To Be, A Previous Rejected Door Chest Sanford Florida
On July 1, 2019 my wife and I bought a bedroom set from Ashley Furniture Homestore located at 121 Towne Center Blvd., Sanford, FL 32771. We paid $3262.05 for the bedroom set. Ashley Furniture Homestore delivered the bedroom set on July 7, 2019.
As the delivery people were u...
Entity
Categories: furniture
12, Report:
#1457078
Posted Date:
Aug 17 2018
Ashley Homestore Tempe Ashley Homestore Dishonesty tempe Arizona
So I went to buy brand new furniture for the first time. I had a pretty good idea of what I needed and was ready to purchase. Being my first time purchasing new furniture I was not exactly sure how the process was, I really didn't even realize you could haggle on f...
Entity
Categories: Furniture, Furniture, Furniture Manufactures
13, Report:
#1456357
Posted Date:
Aug 13 2018
Ashley Homestore Aka Ashley furniture Bed bugs in couch West Covina California
So i bought brand new couches 2 months ago and we always noticed there was debris on them. We noticed small bites here and there and some itchyness here and there.
I have never had bed bugs. Girlfriend has never had bed bugs. So we never thought this was the problem. We lived toget...
Entity
Categories: Furniture, Furniture, Furniture Manufactures, Housing issues, Sofa, BBB Better Business Bureau, Tenants, Lawyers, Pest Control
14, Report:
#1452784
Posted Date:
Jul 22 2018
Ashley HomeStore Platinum Warranty Services Keep Giving Run-around...Will Not Honor Warranty Secaucus New Jersey
PLEASE DO NOT SPEND YOUR MONEY WITH THIS COMPANY!!! I think it is completely unacceptable spend hundreds of dollars of your hard earned money with a franchise that prides itself with excellence and value in products and customers; but when you have purchased an extended warra...
Entity
Categories: Bedroom Set, Furniture & Furnishings
15, Report:
#1436678
Posted Date:
Mar 31 2018
Ashley Home Furniture Store bought $30K of furniture and they did not honor their warranty Syracuse New York
I was SOLD A BUNCH OF BS From Ashley Home Furniture Store in Camillus, NY
I spent over $30,000 on furniture from Ashley Homestore in Camillus furnishing my entire house - 4 bedrooms,
multile living rooms, dininig room, etc. A LOT OF FURNITURE !!! $30K PLUS!!!!!
They even g...
Entity
Categories: Furniture & Furnishings
16, Report:
#1425704
Posted Date:
Jan 28 2018
Ashley homestore Never delivered the furniture I purchased on november 15th 2017and refuses to give me a refund for furniture I never recieved Linden New Jersey
I ordered my furniture November 15th, 2017 at the ashley home store in person in Linden new jersey. I was told that I would have to wait a month for delivery so me and my wife agreed to wait.. The original date for delivery december 22nd we got a call saying only a few items would b...
Entity
Categories: Furniture & Furnishings
17, Report:
#1424169
Posted Date:
Jan 20 2018
Ashley Furniture Ashley HomeStore Company delivered bed bugs to my new home and ignored my issue and told AMEX I never contacted them about it. North Las Vegas Nevada
We Purchased all new furniture from Ashley Furniture for our newly purchased home. I was fairly pleased with the overall detail of the furniture however i work 2 jobs and actually rarely sleep overnight because my 2nd job is from 11pm to 7am. For the first two and a half weeks of re...
Entity
Categories: Furniture, Furniture & Furnishings, Furniture Manufactures
18, Report:
#1420090
Posted Date:
Dec 31 2017
Ashley Homestore / Ashley Furniture Salesperson lied about terms of exchange/ return policy - Store personnel agreed to give exchange, only to backtrack on their word. Tukwila Washington
Me and my wife purchased a bed on 12/22/17 from the store in Tukwila, WA. I went to this store at the advice of my Concierge staff @ Infiniti where I service my car. I was given the name of her husband who just happens to be the manager of this store, John H. When I visited th...
Entity
Categories: Furniture, Furniture Manufactures, Mattress Manufactures, Employees, Sales People, Mattress Stores
19, Report:
#1408430
Posted Date:
Oct 25 2017
Ashley Homestore Product Misrepresentation Augusta Georgia
I purchased a Loveseat from Ashley Homestore and was delivered a different Loveseat than the one I was shown rendering its primary function unusable, the seat sits 22 inches from the floor whereas the Loveseat I purchased is 18 inches from the floor, I am 5'8 tall (average height an...
Entity
Categories: Manufacturers
20, Report:
#1386780
Posted Date:
Jul 20 2017
Ashley Homestore Furniture Charged my account 3 different times for the same purchase of $1365.00 Fraudulently!! Nationwide
I purchased a set of recliners for my parents for 1365 dollars on July the 5th where funds were taken from my account. My account was charged a second time for the full again on the 11th then one more time in full for the same purchase on the 17th after the purchase was alread...
Entity
Categories: Home & Garden Stores
21, Report:
#1368627
Posted Date:
Apr 20 2017
Ashley Homestore (Hoover) Find somewhere else to purchase. Birmingham Alabama
My wife and 2 of our children went into the store looking for a sectional. We found one we liked and spoke with a sales rep (Courtney) who immediately offered us half the price on the tag. I agreed with the sales rep to a price of $2500 out the door (tax, delivery, etc) for a sectio...
Entity
Categories: Furniture & Furnishings
22, Report:
#1360737
Posted Date:
Mar 09 2017
RAC Ashley Acceptance Now, RAC, Ashley HomeStore RIP OFF RIP OFF RENTAL PROGRAM Lithonia Georgia
I applied for credit through Acceptance Now which is known as RAC Acceptance. the program was to only be for 3 months, but no longer than 12 month to pay off furniture. I was mobilized to Fort Bragg, so my husband finish the contract. I called to get a pay-off price after 6 mo...
Entity
Categories: Furniture & Furnishings
23, Report:
#1315581
Posted Date:
Jul 07 2016
Ashley Homestore Newington CT (Owner: Bob Ahern) Ashley Homestore Is Incompetent and Dishonest. They Makes Trump University Look Reputable!!!!! Newington Connecticut
Re: Ashley Homestore in Newington CT. June 2016.
In addition to many home decor items costing over a thousand dollars, I purchased two (2) loveseats totaling $1,626.83 which should have been identical (Hariston Shitake 2550035). One incorrect loveseat was delivered (a Harahan Li...
Entity
Categories: Furniture & Furnishings
24, Report:
#1239589
Posted Date:
Jul 03 2015
ASHLEY FURNITURE HOMESTORE Store Manager won't talk to me re: Guardian Furniture Protect Plan won't cover seam separation Buford Georgia
My $999.00 Ashley Homestore sofa has a seam separation and the $169.99 Furniture Protection Plan I bought at Ashley's recommendation, won't pay to repair it. The Store Manager, Edward Camen, won't return my calls or email.
I paid additional $169.99 for the Furniture Protection Pl...
Entity
Categories: Home & Garden Stores
25, Report:
#1021321
Posted Date:
Feb 28 2013
Ashley Furniture HomeStore THIS PRODUCT IS NOT SAFE FOR CHILDREN... BEWARE OF SHOPPING WITH ASHLEY HOMESTORE. Laguna Hills, California
We purchased a chest of drawers (B103-46) from the CHILDREN'S DEPARTMENT at Ashley Furniture HomeStore, Lake Forest. THIS PRODUCT IS NOT SAFE FOR CHILDREN. Once it is filled with clothes it is very easy to tip over on top of the child, CRUSHING THE CHILD.
Ashley Furniture HomeSto...
Entity
Categories: Furniture & Furnishings