Complaint Review: Ashley Homestore - San Diego CA

I’m a Disabled Female in San Diego, CA.  On March 8, 2022 I entered into an Agreement with Todd Wanek’s Stoneledge Furniture dba Ashley Homestore at 7770 Miramar Road, San Diego, CA.  Todd Wanek is using Fraudulent Business Practices to Operate a Bait and Switch Scam. 

It’s now July 2022 (4 months).  I secured payment before Ashley’s end of the contract was upheld through their Synchrony Financing Option.  I trusted that I would be given New, Good Quality Furniture and that Ashley would honor the Manufacturer’s and Extended Warranties.  Instead, I received a Defective Mattress and Incorrect Pillows twice. 

When the mattress was delivered defective, I immediately went into Todd Wanek’s Ashley Homestore, explaining the situation. Instead of honoring my Consumer Rights to a Full Refund, I was told I would have to keep the product until such time I was offered a replacement.  I have made many requests to cancel my order.  I have sent emails and they Ignore my contact. 

I visited the store and hand delivered a Formal Cancellation Letter and video recorded giving them the letter and also verbally stating my cancellation on the Video Recording.  Ashley Homestore continues to Ignore my requests. 

Now, Ashley Homestore keeps calling to get me to schedule a delivery, even though I have provided multiple written and even verbal notices to cancel due to their Breach of Contract.  Stoneledge Furniture/Todd Wanek dba as Ashley Homestore is using Fraudulent Business Practices, failing Local, State and Federal Laws in an Attempt to Victimize Me. 

I am entitled to a Full Refund under the guidelines of The California Unfair Practices Act +Section 17000 of the California Business & Professions Code and The Magnusom-Moss Warranty Federal Lemon Law.  The California Unfair Practices Act Prohibits any unlawful, unfair or fraudulent business act or practice and unfair, deceptive, untrue Practices. 

A merchant who violates the Unfair Practices Act can be assessed Civil Penalties per violation, as well as an additional penalty if the victim is a Senior Citizen or Disabled.  As per this law, I have let the Todd Wanek’s Stoneledge Furniture dba Ashley Homestore in San Diego failed our Agreement and refused to correct the issue.  Due to their Bait and Switch Scam, they Breached of Contract. 

I’ve demanded my Consumer Right to a Full Refund, but I was told I will never get a refund and I must accept a Redelivery.  I am being bullied to accept a Re-delivery.  They even showed up to my home, unannounced to my home to Badger and Bully Me to accept a replacement and reminded me that they refuse to refund my order.

I have repeatedly told Ashley I want a Full Refund, due to their Bait and Switch Scam and Breach of Contract.  I have made multiple contacts with Ashley Homestore and they continue to ignore my Consumer Right for a Full Refund, due to their Breach of Contract.  The Contract is Null and Void. based on Breach of Contract and Fraud/Deceit. 

All you need to do is research the BBB, Google, YELP, Consumer Affairs, Attorney General, FTC, DOJ, Consumer Financial Protection Bureau, and all Governing State and Federal Agencies.  There are also many social media sites like Trustpilot, HissyKitty and more, to investigate all complaints just relating to Todd Wanek’s CA Retail Location.  He has many more Shell Companies which you can investigate.