1, Report:
#1525736
Posted Date:
Apr 14 2023
Ashley Industries Dufresne Spencer Group Ashley HomeStore Ashley Furniture Sold us a dining table infested with bugs Algonquin Illinois
Save yourself! Learn from our mistake. Don’t buy Ashley Furniture. Dufresne Spencer Group dba Ashley HomeStore breached my daughter and partners Contract. Their dining table set came infested with Powderpost Beetles. These bugs are in the wood prior to manufacturing and burrow ...
Entity
Ashley Industries, Algonquin, Illinois, 1
Author
Debbie, Algonquin, Illinois, United Stat...
Categories: Furniture store, furniture, furniture protection plan
2, Report:
#1520152
Posted Date:
Dec 05 2022

Ashley furniture We purchased a sofa, 3 months after we got it, The frame broke in 2 spots. We paid a lot of money for the sofa and for that warranty and neither was able to be used. Newington Ct
We purchased a sofa in Jan 2020, 3 months later the frame broke in 2 spots. Due to COVID it took them months to come to "repair" it. They also tried to force me to use the warranty that was pushed on us to buy! (We were told it would cover EVERYTHING, We felt pressured and we wer...
Entity
Ashley furniture , Newington , Ct , 1
Author
Jackie, Wallingford, United States
Categories: Furniture store, furniture, furniture protection plan
4, Report:
#1515840
Posted Date:
Feb 07 2022
True Innovations True North America True Innovations does not honor its product warranty Irvine CA
I purchased a LazyBoy office chair that got stuck in the recline position. After contacting the manufacturer well within the warranty period, I was told it needed a replacement part, [seat plate]. After waiting almost 2 months for the part to arrive, I installed the new part but...
Entity
True Innovations, Irvine, CA, 1
Author
Hancock, Virginia, United States
Categories: Furniture Manufactures, furniture protection plan
5, Report:
#1507624
Posted Date:
May 04 2021
City Furniture (Boca Raton) Ashley Furniture Complete Rip Off !!! Boca Raton FL
I had my run with cheap furniture stores, finally bought a house in 2016 and decided that I would invest a little more and go to City Furniture, I bought a $1800 sectional, I had it about 3 years before it started to break / fall apart. I went back to see if they could help me, but ...
Entity
City Furniture (Boca Raton), Boca Raton, FL, 1
Categories: Furniture, Furniture store, furniture protection plan
6, Report:
#1503195
Posted Date:
Dec 22 2020

Warranty Service Uniters warranty services Living Spaces The claim states it covered identical stains. They say from the picture it is not one stain but accumulative. Makes no sense
I paid for coverage for any accidental stain; nail polish, liqueds etc and it was denied
Entity
Warranty Service Uniters, 1
Author
Denise, Campbell, CA, United States
Categories: Custom Furniture, Furniture store, furniture protection plan
7, Report:
#1501222
Posted Date:
Oct 23 2020

Bob's Discount Furniture Useless extended warranty St louis Missouri
One month after the manufacturer warrenty expired, my sleeper sofa bed broke. I called to use the warranty and because it wasnt an accident, since I dont know why it would not fold in anymore, they said it wasnt covered. Unbelievable. If i had told them my son put a toy down in it...
Entity
Bob's Discount Furniture , St louis, Missouri , 1
Author
Jim, St louis, Mo, United States
Categories: Home Furniture, furniture protection plan
9, Report:
#1497015
Posted Date:
Jun 30 2020
Conns Furniture They call me 3 times a day. Thornton Colorado
And I had already explained to them that during this pandemic Im not able to work nor has my husband found work, but they keep hassling us both. My husband also has account with them for furnitures. But the furniture are not study and fell apart soon after purchasing but the Conn's ...
Entity
Conns Furniture, Thornton, Colorado, 1
Author
Anonymous, Thornton, Co, United States
Categories: Home Furniture, furniture, furniture protection plan
10, Report:
#1494357
Posted Date:
Apr 23 2020
GBS Enterprises Ignore my concern. Deerfield Beach Florida
I have been trying to get my kitchen Table repaired for over 4 months now. It started back in November of 2019. Something got spilled or placed on my Kitchen table and removed the finish. I was very patience with the furniture store and they was helpful. They messed up on my warra...
Entity
GBS Enterprises, Deerfield Beach, Florida, 1
Author
Robert, Mt. Washington, United States
Categories: Furniture, furniture protection plan