1, Report:
#1526054
Posted Date:
May 01 2023
Public Storage Raises Rent Quickly And A Lot Mesa Arizona
Public Storage raised my rent from $156.32 to $180.40 after ONLY TWO MONTHS. Then they raised it AGAIN after another 4 months, to $252.15. A 61% increase in 6 months. At this rate my rent would have doubled in less than a year. That's when I moved out.
The property manage...
Entity
Categories: Storage Rental
2, Report:
#1525587
Posted Date:
Apr 07 2023
Public Storage Website was misleading in size guide and unit rented and unwilling to provide a full refund Bothhell Washington
I went only to rent a storage unit and found Public Storage. I did a size guide and saw two images of the storage units I could rent. A 5x5 and a 5x10, that had people standing in the entryway showing the size of the units. The entryway was bigger than the person standing by the uni...
Entity
Categories: Moving & Storage
3, Report:
#1518695
Posted Date:
Sep 24 2022
Public Storage Old Bridge Rd, Woodbridge VA Over Billing and Run Around Woodbridge VA
On May 2nd, 2022 we transferred to a smaller unit at the same facility and were told they would credit our account with the $186 prior May payment (minus 2 days) to the new smaller unit. They call this a unit transfer. Except the sales person messed up and opened a new account for t...
Entity
Categories: storage
4, Report:
#1519635
Posted Date:
Jul 09 2022
Public Storage Public Storage @ 2363 Ashley River Road, Charleston, SC Scammed me out of an additional month rent Charleston SC
First, I am not surprised. At one time I had 3 units at this location of Public Storage. I knew that there was going to be an issue as every interaction with the management was a pain in the butt. The manager is simply abrasive and difficult to deal with.
At some point, I decided ...
Entity
Categories: Storage Companies
5, Report:
#1514893
Posted Date:
Jan 03 2022
Public Storage in Reston, Virginia Terry Dunn deleted my units and destroyed my rental agreements. Reston Virginia
The property manager (Mr. Terry Dunn) deleted my multiple long term accounts.
While deleting my name off every single unit that I have paid for years now.
He took my name off my accounts and placed only my wife's name on all of my accounts. I was told by Corporate that they were...
Entity
Categories: Storage Companies
6, Report:
#1514749
Posted Date:
Dec 28 2021
Public Storage In late July of 2021 I rented a storage unit from Public Storage and was informed that the rate I was quoted might be short term. I was informed by a customer service rep that my rate would not go up in the first six months and after that Fraudulent billing. Lake Worth Florida
In late July of 2021 I rented a storage unit from Public Storage in Lake Worth FL. I was informed by my mover that the rate I was quoted might be short term and that I should inquire about that issue with Public Storage. I was informed by a customer service rep that my rate would no...
Entity
Categories: Storage Companies
7, Report:
#1514655
Posted Date:
Dec 23 2021
Public Storage RIPS OFF - REFUSE TO REIMBURSE FOR UNUSED STORAGE SPACE - $1 MOVE IN IS A LIE Washington DC
I rented space from Public Storage on 10/25/21. On 10/26/21, I cancelled it. I have never gone to get the key nor put anything in the space before closing it at 1618 Bladensburg Rd NE, Washington, DC 20002.
For 60 days I got the run around by Public Storage where at one poi...
Entity
Categories: Fraudulent & illegal business practices, Storage Companies, storage
8, Report:
#1509491
Posted Date:
Jun 29 2021
Public Storage The catalytic converter on my Lexus was stolen at public storage unit Glendale California
I am a Navy Sailor. I started business with public storage and parked my Lexus in one of their units from Nov 2020 at 94-1128 Ka Uka Blvd, Waipahu, HI 96797 because I joined navy boot camp last December. In April 2021 public storage called me that the catalytic converter on my ...
Entity
Categories: Storage Companies, Moving And Storage
10, Report:
#1502983
Posted Date:
Dec 16 2020
Public Storage Good luck with that!!! centennial colorado
Sorry it took me so long to post this, Ive been busy:
Looks like you're the cleaning ladies after all. And staying in your building was really fun too, really warm and cozy. And so was letting in all of my friends too. We had a ball. :-) Thanks for the stay! Try not to take it to...
Entity
Categories: Moving And Storage, storage
12, Report:
#1502898
Posted Date:
Dec 15 2020
Public Storage Good luck with that!!! Centennial Colorado
Sorry it took me so long to post this, Ive been busy:
Looks like you're the cleaning ladies after all. And staying in your building was really fun too, really warm and cozy. And so was letting in all of my friends too. We had a ball. :-) Thanks for the stay! Try not to take it to...
Entity
Categories: Moving And Storage, storage
13, Report:
#1495610
Posted Date:
May 25 2020
Public Storage Public Storage Bad Customer Service and Very Unprofessional Dallas Texas
I went to this Public Storage in Dallas on Avery to store some of my items. I went to the front desk to ask for the overhead door to be open because my storage is on that side of the building. The lady said that she will not open the door because the store is about to close. It was ...
Entity
Categories: Moving And Storage
14, Report:
#1494806
Posted Date:
May 08 2020
Public Storage Gladstone Missouri 77th N. Oak Trfcwy. Public Storage Gladstone Crooks won't let me unload my stuff into my rented unit Gladstone Missouri
This public storage and the home office support is absolutely disgusting . We have a pod we were trying to move out of to move into this storage facility. When we informed the property manager of this she absolutely refused to allow us to bring the pod onto the property to unload it...
Entity
Categories: Auto Storage, Storage Companies, Moving And Storage, storage, RV Storage
15, Report:
#1492395
Posted Date:
Mar 11 2020
PUBLIC STORAGE THEIR EMPLOYEES BROKE IN ANS STOLE AUTO PARTS VALUED AT $8000.00 NOT THE FIRST TIME! HUNTINGTON BEACH calif
PUBLIC STORAGE EMPLOYEES CUT THE LOCKS OFF IF YOU ARE LATE ON THE RENT. THEY COME IN TO ASSESS WHAT IS THERE FOR THEM TO AUCTION OFF. WHILE IN YOUR STARAGE UNIT, THEY HELP THEMSELVES TO ANYTHING THEY WANT. YOUR WILLIS INSURANCE AUTOMATICALLY LAPSES WHEN YOUR PAYMENT IS LATE.&n...
Entity
Categories: Storage Companies, storage
16, Report:
#1487446
Posted Date:
Nov 08 2019
Public Storage Lisa/Manager Trying to get more money for a paid unit and put a lien/auction on storage unit Roxbury Massachusetts
Lisa at Public storage called us to say there was a charge back on 10/31/19 paymnet for the October storage payment which on my daughter's bank statement does not show any returns at all. Now they want to put a lien on my account and put my storage unit up for auction. Lisa faxe...
Entity
Categories: Billiing issues
17, Report:
#1479089
Posted Date:
May 21 2019
Public Storage Arlington Expy, Jacksonville, Fl Very expensive so called free rent. They lied to me these storage units are rat infested dump Jacksonville Florida
I rented from this company online. When I showed up it turned out the unit they rented me online didn't even exist much less available. I had a trailer full of equipment and it was going to be a holiday weekend I was stuck. They put me in a very hard to get to unit that I could bare...
Entity
Categories: Moving & Storage
18, Report:
#1478137
Posted Date:
May 03 2019
Public Storage Negligence led to my burglarized storage space. Further negligence of poor structure led to a hold in my unit and my belongings falling into the unit next to mine. Public Storage refuses to let me collect my belongings. Los Angeles California
My storage unit was burglarized while I was overseas due to negligence by Public Storage. I reported to the office that I couldn’t properly secure my unit due to their faulty latch and they never took care of it even though they said they would. The lights were also out in front o...
Entity
Categories: Moving And Storage
19, Report:
#1477434
Posted Date:
Apr 20 2019
Public Storage Illegal Billing and Lazy Customer Service- Julie Turner the corporate manager doesn't do her job- Ignores customers Los Angeles CA
We have had a billing issue with Public Storage since September of last year. They continued to bill me AFTER the unit had already been re-rented, according to one of the employees. Every time I call over there, (useless people who don't want to do their job) they give me other numb...
Entity
Categories: Wrongful Billing, Moving And Storage
20, Report:
#1467709
Posted Date:
Nov 19 2018
Public Storage MISSING/ TAKEN ITEMS HORRIBLE CUSTOMER SERVICE oakland park Florida
PLACED IN STORAGE: 2/1/2012ACCESSED STORAGE: 4/20121ST FILED POLICE REPORT 1/26/2013REMOVED ITEMS FROM STORAGE: 1/30/2014MOVED ITEMS INTO APARTMENT OVER WEEKEND AND UNPACKED ITEMS DISCOVERED EXTENT OF THEFT. CALLED PUBLIC STORAGE AND BROWARD SHERIFF OFFICE TO...
Entity
Categories: Storage & Self Storage
21, Report:
#1458515
Posted Date:
Mar 06 2020
public storage PIRATED my possessions, valuables and priceless items of sentimentality nationwide
puke putresecent confiscation, not storage THIEVES PIRATES!!This is a reprint from a previous ripoff report that I filed two years ago. My passcode would not work. After 3 months of falagaling around, ripoff report staff FINALLY, after senseless r...
Entity
Categories: Storage & Self Storage
22, Report:
#1453401
Posted Date:
Jul 25 2018
Public Storage Cynthia Huffman, Geoffrey Gardner, Grace Kim Public Storage auctioned a room that was staged by the owner California
Cynthia Huffman stored her contents at Public Storage in Studio City, California. Her contents went to auction, so the onwer (Cynthia Huffman) went in the room and put stickers on all her music cases, describing the instruments inside. All the cases were empty and the onwer clearly ...
Entity
Categories: Storage Companies
23, Report:
#1452585
Posted Date:
Jul 20 2018
US National Movers Coastal Beginning LLC EXTORTIONISTS!! PREDATORY MOVERS THAT SCAM DISABLED, ELDERLY AND VETERANS West Palm Beach Florida
They claim to give a discount to disabled people, veterans and elderly. I am a disabled veteran. I hired US National Movers in May 2018 to move me from Virginia to Florida. It was arranged that my furniture and belongings would be picked up from Public Storage, 1510 Spring Hill Road...
Entity
Categories: MOVERS, Interstate Movers, Movers
24, Report:
#1334329
Posted Date:
Aug 29 2018
PUBLIC STORAGE SHURGARD STORAGE PUBLIC STORAGE LIARS, PIRATES, LOCKS YOU OUT IN 6 DAYS! GLENDALE ARIZONA
Entity
Categories: Bait-and-Switch
25, Report:
#1450432
Posted Date:
Jul 05 2018
PUBLIC STORAGE Bait & Switch, Non Disclosure of Pricing Indianapolis Indiana
Must recommend not to rent from any Public Storage facility. They have unused unethical practices such as bait and switch to luring customers.
Despite having been a perfect paying customer with no issues, they have often raised rates over 300% the rate of inflation in a 6 mon...
Entity
Categories: Storage & Self Storage
