- Report: #1453401
Complaint Review: Public Storage - California
Reported By:
Michael -
Burbank, California, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Public Storage
10830 Ventura Blvd, Studio City, CA 91604 California, United States
Phone:
8187329853
Web:
www.publicstorage.com
Categories:
Business Rating:
(0)
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Public Storage Cynthia Huffman, Geoffrey Gardner, Grace Kim Public Storage auctioned a room that was staged by the owner California
Report Attachments
Cynthia Huffman stored her contents at Public Storage in Studio City, California. Her contents went to auction, so the onwer (Cynthia Huffman) went in the room and put stickers on all her music cases, describing the instruments inside. All the cases were empty and the onwer clearly staged the room and committed a fraud. Even her amplifiers were "dummy amps" with the speakers and insides taken out. Grace Kim, a distric manager for Public Storage, sold me the room. I told her it was staged and she put me in touch with Geoffrey Gardner, the regional vice president. I later found out from other buyers that Grace Kim was "upset and frustrated" and telling the buyers this. Amazing that I am the bad guy when Public Storage just sold me a fraud room for almost $6,000! And very wrong of Grace Kim to talk to other buys at later auctions about this, completely unprofessional. Geoffrey Gardner then called me and I was optimistic to hear that he agreed the room was staged. Then days passed and no word from public storage. Days later I called Geoffrey Gardner and he imformed me that public storage decided to do nothing about this and that they would give the proceeds of the sale to Cynthia Huffman, who is the real person who committed a fraud in this case. I do feel that Public Storage aided a crime and should have simply done the right thing and cancelled the sale, rather than allowing a staged room to be sold and benefit a lady who commited a fraud.
