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  • Report:  #1514749

Complaint Review: Public Storage - Lake Worth Florida

Reported By:
Martin - Lake Worth, Florida, United States
Submitted:
Updated:

Public Storage
7480 S Military Trail Lake Worth, 33463 Florida, United States
Phone:
886-247-6620
Web:
publicstorage.com
Categories:
Tell us has your experience with this business or person been good? What's this?

In late July of 2021 I rented a storage unit from Public Storage in Lake Worth FL. I was informed by my mover that the rate I was quoted might be short term and that I should inquire about that issue with Public Storage. I was informed by a customer service rep that my rate would not go up in the first six months and after that "if" it went up it would only be a $10-$20 increase. I have recently been informed by Public Storage that my rate is going up $60 a month.

Renter Be Ware- If I had known that Public Storage would act in bad faith and lie to me about my rate increase I would not have rented storage space from them. Do not rent from this dishonest and fraudulent company!

In addition, Public Storage has purposely created a lack of communication in an effort to delay my payments in an effort to create late payment charges to my account. 



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