1, Report:
#1478947
Posted Date:
May 17 2019
Massage Heights Gave incorrect information stating that no amount had or would be charged after requesting a cancellation. After being charged, management refused refund as said employee “did not make notes”. Fairview Park Ohio
My husband purchased a 50 minute massage as a Mother’s Day gift to me via phone at approximately 11:10 am on 5/10/19. During the phone call he was sold on a $25 gift card in addition to the massage, claiming he would save that $25 on the massage. At no point during the phone call ...
Entity
Categories: Better Business Bureau, Holding Funds, RIP-OFF, Services, Rip off
2, Report:
#1416923
Posted Date:
Dec 14 2017
Massage Heights - Boca Raton Location Reneged on a concession which lead to being overcharged - Watch out! Boca Raton Florida
I had an account with Massage Heights that had a balance of $90 I had prepaid. My Agreement/Contract expired on 10/27/17, meaning I had to schedule any massage therapy sessions before that date in order to use my prepaid balance of $90. On 10/25/17, I asked Massage Heights if th...
Entity
Categories: Massage Therapists
3, Report:
#1391557
Posted Date:
Aug 09 2017
Massage Heights pre-paid Des Moines Nationwide
I wish I had read this report about Massage Heights before I enrolled in one of their memberships -- they completely and totally mislead you.
I am extremely busy. I also believe very much in massage -- so to think I can prepay and book at my convenience was to say the least appeal...
Entity
Categories: Massage Therapists
4, Report:
#1380883
Posted Date:
Jun 23 2017
Massage Heights involuntary auto renewal membership San Diego California
This is an operation that scams its customers. My wife has back pain from stress. So, for her birthdayI paid for three massages from this store. My wife had already been there before. To get the promotional prices, their agent told me I had to sign up for a three-month membership. S...
Entity
Categories: Massage Therapists
5, Report:
#1364037
Posted Date:
Mar 26 2017
Massage Heights Mitchell D. Simon Unethical and Deceptive Massage Business Irvine California
To Whom it May Concern:
I have had one of the worst experiences with Mitchell D. Simon the owner/operator of Massage Heights in Irvine, CA.
Mitchell, the owner/manager of this branch makes it abundantly clear that erhics are not a priority for him. He talked me into a $59.99 a ...
Entity
Categories: Massage Therapists
6, Report:
#1335734
Posted Date:
Nov 08 2016
Massage Heights Cancellation San Antonio Texas
We have been members of Massage Heights for over 2 years. This year we have been unable to get our massages every month and we thought that the massages we did not use would rollover to the next month. What we found out is that not all our massages rolled over. We ended up pay...
Entity
Categories: New invention marketing
7, Report:
#1285902
Posted Date:
Feb 08 2016
Massage Heights Unfair employee treatment Manchester New Hampshire
I am writting this report to let everyone out there that is interested in working for this place to rethink it. This place promises you all you want to hear and then once they get you to join they make you work their schedule and their hours. They lie about everything. I worked for ...
Entity
Categories: Massage Therapists
8, Report:
#1265906
Posted Date:
Nov 05 2015
Massage Heights I cancelled my membership. I didn't hear from them and then 7 months later they take $349.93 from my card! San Antonio Texas
In the spring of 2015 I had a massage at the Massage Heights in Alamo Heights, San Antonio, TX. I received the schpeel about the monthly membership so I signed up and made a subsequent appointment. I realized soon after I would not beable to keep my appointment so ...
Entity
Categories: Massage Therapists
9, Report:
#1250995
Posted Date:
Aug 26 2015
Massage Heights Contract ripoff Bedford New Hampshire
Do not sign any kind of contract with these folks! They pressure you into it and are very sketchy with the details. My credit card expired and my automatic payments were stopped. In the meantime, the company I worked for was bought and I went from a 60 person company to a 450,000 pe...
Entity
Categories: Massage Parlor
10, Report:
#1193248
Posted Date:
Dec 05 2014
Massage Heights in Southlake Texas -- Faulty advertising and non-disclosure of cancellation policy to new potential customers Southlake, Texas
I was visiting Dallas during Thanksgiving. I called Massage Heights to enquire on services, prices etc. The receptionist suggested that she has a slot for 6:30 pm that evening and she can hold it for me and give me a new customer discount of $49.99. I was supposed to call back withi...
Entity
Categories: Massage Therapists
11, Report:
#1184381
Posted Date:
Oct 23 2014
Massage Heights Turned me over to collections after canceling my account Seattle Washington
I've had a really bad relationship with this outfit. I joined the membership when I had enough free time on my hands to take advantage of the deal.
When I found my schedule booked again, I never used my membership and simply forgot about it or thought I'd get around to using it-neve...
Entity
Categories: Massage Parlor
12, Report:
#1141153
Posted Date:
May 09 2014
Massage Heights Company renewed contract against my request for cancellation. West Des Moines Iowa
DO NOT GET A MEMBERSHIP WITH THEM. My wife had had a membership with them and lost her job in Oct 2013. She made it a point to let them know in December of 2013 she would not be renewing because she did not have the money. In April 2014 they called and said she owed them ...
Entity
Categories: Health Spas
13, Report:
#1142172
Posted Date:
Apr 28 2014
Massage Heights Ankeny Iowa They are extremely expensive, and given the incredibly horrific customer service, I would strongly encourage others to avoid this place as well. Ankeny Iowa
My visit to Massage Heights was on 4/24/2014), in which I was treated my best friend with a day of relaxation. This was such a disappointing experience for me and my friend. The rooms were lovely and the waiting room was classy, but that is all that I can say was positiv...
Entity
Categories: Massage Parlor
14, Report:
#1135952
Posted Date:
Apr 03 2014
Massage Heights Plano, TX - owners, Busch They'll Take Your Money and Run... from a disappointed loyal client Dallas Texas
My spouse and I have been loyal clients of the Plano and Frisco Massage Heights locations for over a year now. I believe the Frisco one is closed... or at least the number is now disconnected.
I made the initial appointment because my husband works out and gets really tight acr...
Entity
Categories: Massage Therapists
15, Report:
#1104734
Posted Date:
Dec 06 2013
Massage Heights Take your money (auto draft from bank account) and provide crappy massage Charlotte North Carolina
DO NOT GO HERE!!! They promise best massage in Charlotte and they are horrible. Total rip off! discount program is no discount, just an excuse to rob you every month. I have had issues since last summer (now 6 mo), and they WILL NOT HELP ME. I have been short...
Entity
Categories: Massage Parlor
16, Report:
#1071062
Posted Date:
Jul 29 2013
Massage Heights CONTRACT SCAM - AVOID SIGNING CONTRACTS - UNETHICAL BEHAVIOR West Des Moines Iowa
If you sign a contract with Massge Heights, be prepared to be charged monthly for the rest of your life. Getting out of it is a tremendous hassle. Even if you sign the docuement to end services, they will deny you have signed it and continue billing. You can complain to your c...
Entity
Categories: Massage Therapists
17, Report:
#1058901
Posted Date:
Jun 13 2013
Massage Heights Rip-off - Mismanage accounts, Don't render what you pay for, don't sign the contract Austin Texas
This company is manged by franchises. They will gladly allow you to sign a contract and not once mention that you must take all massages prior to you cancelling your membership. Upon cancellation, if you have paid massages, you lose them. Throughout the one year of membership, the...
Entity
Categories: Massage Therapists
18, Report:
#1057881
Posted Date:
Jun 10 2013
Massage Heights in Rochester Hills Beware of Sucker Contract Rochester Hills Michigan
This is less about a “massage”, and more about creating a contractual cashflow for the business.They prey on unsuspecting moms that are given gift certificates. They sucker them into non-cancellable one-year contracts.Unused sessions can be banked, but there are absurd res...
Entity
Categories: Massage Therapists
19, Report:
#842822
Posted Date:
Jun 04 2013
Massage Heights in Rochester Hills, Massage Heights of University Square untrained therapists, rude staff, mean owner, terrible treatment Rochester Hills, Michigan
For what was supposed to be a special treat, this experience was like getting food poisoning. The massage therapist started by running his hands along my ribs instead of staying on the muscles of my back. I told him politely and patiently several times and he only rubbed more lightl...
Entity
Categories: Massage Therapists
20, Report:
#983410
Posted Date:
Dec 17 2012
Massage Heights - Henderson, Nevada Charges after membership contract EXPIRED! Henderson, Nevada
In May of 2011 I went into this Massage Heights location for the introduction massage at 39.99..
Please I went ahead and signed for the 12 month membership! I paid on my membership every month and towards the end didn't use 3 of the prepaid massages over the last 3 months of my me...
Entity
Categories: Massage Therapists
21, Report:
#967485
Posted Date:
Nov 11 2012
Massage Heights in Southlake Texas Prepaid Membership Ripoff southlake, Texas
Uh Oh- you may want to think twice before investing your hard earned money and time at the Southlake location. I've had a second prepaid membership for less than a year. My job wouldn't allow me monthly attendances during the second 6 months they signed me up for. We were told whe...
Entity
Categories: Massage Therapists
22, Report:
#950385
Posted Date:
Oct 03 2012
Massage Heights Massage Heights Tiffany Springs Poor service and even worse Customer Service Kansas City, Missouri
I scheduled a deep tissue massage for my husband on his birthday. He enjoyed the massage and was happy with the services he received from Jody. When paying for the services, we were coerced into joining their membership. When we went for a couples massage (the second month...
Entity
Categories: Massage Therapists
23, Report:
#942422
Posted Date:
Sep 17 2012
Massage Heights Have to use prepaid massages within 30 days Houston, Texas
So I signed up for a 12 month membership at Massage Heights. When I called to cancel at the end of my term they informed me that I had 5 prepaid massages left and I would need to use ALL of my prepaid massages within the next 30 days. Seems a bit unfair to put me on a time constrain...
Entity
Categories: Massage Therapists
24, Report:
#939570
Posted Date:
Sep 11 2012
Massage Heights Disgusting and Dispicable Company, STAY AWAY!! bedford, New Hampshire
First off, I myself am a licensed massage therapist and I would never even dream of treating my clients the way this company treats theirs. It is completely outrageous and down right disgusting.
I had signed a 6 month contract and those 6 months as well as ab...
Entity
Categories: Massage Parlor
25, Report:
#907911
Posted Date:
Jul 07 2012
Massage Heights Roseville Massage SCAM- contract deceptive Roseville, California
Continued charges after 12 month contract expired. Due to hospitalization and now recovery I am unable to receive massages. This company took $900 of my money for services that were never rendered and will not provide a refund. I was told my the manager that he was not able to do a ...
Entity
Categories: Massage Therapists