51, Report:
#1340073
Posted Date:
Nov 28 2016
FreedomPop Freedompoop scam needs to be reported to Attorney General of California Los Angeles, CA Nationwide
Fraudulent charges, false claims, inferior service, complete lack of support. This is an abomination of a cell phone provider. It is a cell phone provider from hell. It's fine to vent here, but the Attorney General of California needs to be contacted with your pertinent informat...
Entity
Categories: Cellular Phone Companies
52, Report:
#1338092
Posted Date:
Nov 14 2016
FreedomPop bogus charge of $9.99 a month, partial refund only Los Angeles California
I received offer of free Internet from FreedomPop about 16 months ago. I ordered a wireless device for a minimal charge and it arrived in a timely manner but I could not get it to work or to get their software to work. So I called to cancel the service. This month I noticed a ...
Entity
Categories: Internet Services
53, Report:
#1334432
Posted Date:
Oct 22 2016
FREEDOMPOP UNWORKABLE NON FREE Internet
I want to tell you about my terrible experience with this very shady phone service provider. First thing you must understand, is the service is not free. You need an internet connection to make any calls or send texts and unless you are in an environment where there is constantly fr...
Entity
Categories: On-Line Business
54, Report:
#1332771
Posted Date:
Oct 12 2016
FreedomPop Deceptive Pricing Internet
For the FREE INTERNET service, it will first cost a minimum of $60 in setup fees that includes their proprietary advice. While signing up you will be congradulated and offered what sounds like a free device. If you are unfortunately enough to agree to it by default you will then be ...
Entity
Categories: Internet Service Providers
55, Report:
#1329542
Posted Date:
Sep 22 2016
FreedomPop Free cell phone data internet scam Los Angeles California
They advertise 100% free and $0.00/month phone service, but charge an automatic $15 top-up charge to the credit card on file. They advertise 100% free and $0.00/month phone service, but charge an automatic $15 top-up charge to the credit card on file. The only way to opt out of th...
Entity
Categories: Cellular Phone Companies
56, Report:
#1327862
Posted Date:
Sep 13 2016
Freedompop Internet
Bought a kyocera hydro-icon from FreedomPop got their free plan, apps on phone are not compatible with FreedomPop services. I tried to exchange phone but they wouldn't, they know the phone doesn't work but still selling them to the public ! I got a phone that doesn't make or recei...
Entity
Categories: Cellular Phone Companies
57, Report:
#1326214
Posted Date:
Sep 03 2016
FreedomPop False advertising, inoperative service as advertised Internet
FreedomPop sells their product for use on smart phones without disclosing:
1) MMS is not supported without purchasing an add-on service, and that it still may not work after purchasing the service.
2) Unable to make non-wifi phone calls
3) Buyers will need their own personal communi...
Entity
Categories: Cellular Phone Companies
58, Report:
#1275976
Posted Date:
Jul 20 2016
freedompop bait and switch ripoff Los Angeles California
Ordered a hotspot. Took 9 days to get(not their fault-carriers) and u could tell it was used as the return label on the box came from their returns dept in Indiana and the battery cover was broken and had skuffs on it. I tried to turn on only to get an error code-- needed a cable to...
Entity
Categories: Internet Service Providers
59, Report:
#1276428
Posted Date:
Jul 20 2016
Freedompop Freedompop, free internet that freely steals debit card info Los Angeles California
Around 2 years ago, I decided that Comcasts high priced internet just wasnt worth it, and decided to search for another provider, and that is how i stumbled across freedompop, the most shameful deceitful internet provider around. It started out great, i payed around 40$ a month f...
Entity
Categories: Internet Service Providers
60, Report:
#1317805
Posted Date:
Jul 20 2016
FreedomPop so-called 'customer Service' and Billing Barrel of Monkeys Internet
FPop was having an online special for a particular phone I wanted (LG F3). I went through the order process and it was smooth. RIGHT UP UNTIL: as often happens. a website offers additional savings for/on other products. FPop had such an additional offer(HTC desire/510)and i decided ...
Entity
Categories: Cellular Phone Companies
61, Report:
#1315106
Posted Date:
Jul 19 2016
freedompop long wait after ordering and VERY poor CS Internet
Poor service. took 7 weeks to ship. cell phone arrived already registered, and the 7 days to get to me were subtracted from my monthly service. POOR customer service on hold for 56 minutes
Entity
Categories: Cellular Phone Companies
62, Report:
#1298095
Posted Date:
Jul 16 2016
freedompop wannabe customer Internet
FreedomPop.com seems to be a good deal, recommended by consumer advocate Clark Howard, but really..there is NO customers service! No email for answers! No chat! No nothing! Only thing they offer is community forums...and no one answers there either!! They only operate on line, no ph...
Entity
Categories: Internet
63, Report:
#1311065
Posted Date:
Jun 13 2016
Freedompop orderd phone. never recieved. will not refund money internet Internet
Orderd phone. never recieved phone. requested refund many times still no refund or phone.
Tried to contact only get recording. company has no contact phone. how strange is that a phone company with no phone.
This is a scam do not buy.
Entity
Categories: Cellular Phone Companies
64, Report:
#1309636
Posted Date:
Jun 06 2016
Freedompop False advertising. 500MB free, but continues to charge me evry now and then. Los Angeles California
I bought MiFi 500 for occasional data access. I only use it when we are away on vacation for one week about 3 times a year. I do not use more than 500MB. Despite of this Freedompop have persistently charged my credit card on a monthly basis. When I protested they started charging me...
Entity
Categories: Cellular Phone Companies
65, Report:
#1307645
Posted Date:
May 25 2016
FreedomPop Cell Phones Rips you off in every way possible Los Angeles, California Internet
I STARTED WITH THIS COMPANY IN 12/2014 BUYING A CELL PHONE AND SERVICE FOR WHICH I PAID FOR 1 YEAR. I LEARNED THAT THEY HAD A FREE PLAN IN 11/2014 CAND CALLED AND CANCELLED THE PAID PLAN. THEY CLAIM I TOOK A PLAN WITH MORE CAPACITY ON A 30 DAY FREE TRIAL AND IF I DID NOT...
Entity
Categories: Cellular Phone Companies
66, Report:
#1306972
Posted Date:
May 21 2016
FreedomPop Fraudulent billing Los Angeles Internet
A mysterious charge appeared on my Amex account this month for $110 from FreedomPop. I signed up for this service three years ago and made my last attempted call almost two years ago. The Sprint service was so poor that I discontinued the service. The phone has been deactivate...
Entity
Categories: Cellular Phone Companies
67, Report:
#1305606
Posted Date:
May 15 2016
Freedompop No refund, tried solving with faulty replacement product. Nationwide
I ordered a phone from freedompop after receiving a special deal via email which at the time looked like a great price for the phone in question, Samsung galaxy core prime on March 18. My money was taken, and I received notice that I would have my product within 7-10 business ...
Entity
Categories: Cellular Phone Companies
68, Report:
#1305164
Posted Date:
May 12 2016
FreedomPop Deceptive and does not provide the services offered. Don't buy their products. Los Angeles California
I purchased two phones with the promise of lifetime (whole lifetime was unclear) cellular service which included 500MB of Data, 200 minutes of Talk Time and 500 Texts each month.
The company automatically turns off your phone after only using 400MB of data.
The phone is TOTALLY turn...
Entity
Categories: Cellular Phone Companies
69, Report:
#1303257
Posted Date:
May 03 2016
FreedomPop False Advertising and slow to releive issue with product. San Francisco California
A few months ago.I purchased this free internet service device/product through Freedompop via an ad associated with Deal News.com. I recieved it after they took my money and the product was faulty and would not charge.I contacted the company according to their information and was g...
Entity
Categories: Communications & Networking
70, Report:
#1301813
Posted Date:
Apr 26 2016
FreedomPop Scammers! Once they get your credit card info, they NEVER stop CHARGING YOU! They Even charge you when you try to down grade the free for one month crap! Internet
My daugther signed up for this--what's to loss, after all its a free service.
So far this FREE service has cost me $63 for ONE month!
When you sign up they offer these free for a month services. What they don't tell you is there is no way to cancell these services--there website i...
Entity
Categories: Cellular Phone Companies
71, Report:
#1301122
Posted Date:
Apr 22 2016
Freedompop Wireless Rip off on service provided--charged for service not provided L.A. Califorina Nationwide
Ordered service in January, but the log-in program didn't work. Called customer ?tech service to get phone installed on their system--had ordered free service. Instead of following my request for service they added programs not requested. First month they charged $8.00 (which I thou...
Entity
Categories: Cellular Phone Companies
72, Report:
#1300696
Posted Date:
Apr 20 2016
FreedomPop Very deceptive, try to trick you in MANY different ways, typical dishonest american company, DO NOT BUY! Los Angeles Internet, California
This company will lie to you, trick you, and withhold important information in order to get you to buy. And then when you start to realize what has happened, they will charge you to cancel the account and return the phone!
I will try to summarize all of the FreedomPop BS:
1. They ...
Entity
Categories: Cellular Phone Companies
73, Report:
#1298497
Posted Date:
Apr 08 2016
FreedomPop Beware you pay nothing and get nothing. Los Angeles California Nationwide
Purchased a phone and been trying to activate it with them for the past 5 days, every time you call they have a different and sometimes weird reason why they cannot activate the service. For example: 1. Sprint outage in the whole NYC region (while other sprint and freedompop device...
Entity
Categories: Cellular Phone Companies
74, Report:
#1293573
Posted Date:
Mar 14 2016
freedompop Horrid service Internet
I have used FreedomPop for the past year. I have to say the idea is great. Having lived a very financially unstable decade due to many hard life issues, I found the concept of being able to fall back on a free service invaluable. However!They make it difficult to put any overage saf...
Entity
Categories: Cellular Phone Companies
75, Report:
#1290252
Posted Date:
Feb 26 2016
FreedomPop Impossible to obtain credits and refunds; no customer service; will not respond to complaints Nationwide
This was my final communication to FreedomPop. They have virtually no customer service in that if you need help they refer you to departments which cannot help you and then those departments refer you to other departments which cannot help. I called over a dozen times to try and...
Entity
Categories: Internet Fraud