- Report: #1298497
Complaint Review: FreedomPop - Nationwide
Reported By:
marherman -
Howard Beach, New York, USA
Submitted:
Updated:
-
Author Confirmed
Why?
FreedomPop
Nationwide, USA
Phone:
888-743-8107
Web:
www.freedompop.com
Categories:
Business Rating:
(0)
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FreedomPop Beware you pay nothing and get nothing. Los Angeles California Nationwide
Purchased a phone and been trying to activate it with them for the past 5 days, every time you call they have a different and sometimes weird reason why they cannot activate the service. For example: 1. Sprint outage in the whole NYC region (while other sprint and freedompop devices work) 2. Suspended Account (which hasn't even been used) 3. Invalid sim card 4. Defective Device (but won't replace until "outage" is cleared). The quality of tech support is extremely low, the reps seem like they were hired off the street with less than elementary school knowledge. They never follow up as promised. BEWARE, you pay nothing and get nothing.
