1, Report:
#1525498
Posted Date:
Apr 02 2023
Hunter Douglas Do not do business with . We had some blinds malfunction after a short period of time, and despite having a full warranty (which was documented and confirmed), they refused to honour the warranty and ended up only offering us a $200 coiupon to a future purchase. Brutal. Dont do business with a company that doesnt honour their contracts! Calgary Alberta
Do not do business with Hunter Douglas. We had some blinds malfunction after a short period of time, and despite having a full warranty (which was documented and confirmed), they refused to honour the warranty and ended up only offering us a $200 coiupon to a future purchase. Brutal...
Entity
Categories: Blinds / Shutters / Window Care
2, Report:
#1522051
Posted Date:
Oct 23 2022
Scottsdale Window Coverings Vincent Deshayes Ardy's Gallery of Window Coverings Hunter Douglas Deadbeats! Bad business practices, numerous civl lawsuits...pay your bills/judgments!!! Phoenix Arizona
Vincent Deshayes and Scottsdale Window Coverings (and any one of the two or three other aliases they use to sell their Hunter Douglas crap...) are deadbeats! Just check the court records for all of the proceedings and unpaid judgments against them! Perhaps you could pay your $8000...
Entity
Categories: Blinds / Shutters / Window Care
3, Report:
#1518608
Posted Date:
Sep 19 2022
Hunter Douglas through a Dealership - RAEMARR INTERIOR SHUTTERS.COM RAEMARR INTERIOR SHUTTERS and WINDOW TREATMENTS Owner- Mark R. Pensiero I purchased $12,000 worth of window treatments and the shade fabric used is defective and inferior. San Antonio and Austin TX
I purchased new window treatments for my new home in 2021. I went with Hunter Douglas due to their stellar reputation (or so I thought.). I had shutters made for my office which turned out great, but the banded shades had problems from day one.
They remade the shades, and the seco...
Entity
Categories: fraudulent warranty on returns and refunds
4, Report:
#1483808
Posted Date:
Aug 21 2019
Hunter Douglas & JC Penney Horrible product, horrible customer service
7-16-2018. JC Penney installed new Hunter Douglas honeycomb shades. In February 2019 the pulls started cracking and breaking off on 6 shades. On March 5, 2019 Penney's came out and removed the defective shades and sent them to be repaired. They reinstalled them on March 29, 2019. Le...
Entity
Categories: Blinds / Shutters / Window Care
5, Report:
#1374725
Posted Date:
May 22 2017
Hunter Douglas Nationwide
Simply put. We purchased 10 power rise shades from 2013 to 2015 and spent $$$$$. Now HD has discontinued them. And several of the cartridge shades are no longer operable. And parts are no longer available. So much for the lifetime warranty. We deserve our money back for inoperabl...
Entity
Categories: Blinds / Shutters / Window Care
6, Report:
#1328879
Posted Date:
Sep 19 2016
Hunter Douglas Duet Honey Comb shades Their Warranty is a Rip Off Port Chester New York
One of my Hunter Douglas Duet Honey Comb Shades needed to be restrung. I contacted Wallauers in Port Chester, New York and they said it would cost $45.00 to send the Shade back to Hunter Douglas. I contacted Hunter Douglas and they told me they give a 7 year warranty on their shad...
Entity
Categories: Blinds / Shutters / Window Care
7, Report:
#1163623
Posted Date:
Jul 21 2014
Hunter Douglas Blinds sold blind with lifetime warrenty (free maintenance) 5 years ago- now says over $70 to fix broken blinds Denver CO Nationwide
we bought over 1500.00 worth of blinds 5 years ago partially on the fantastic lifetime warrenty we were told about. if anything happened to them they would be repaired at no cost to us. we had one issue and that happened but now they changed their policy and they charge for on...
Entity
Categories: Blinds / Shutters / Window Care
8, Report:
#1122454
Posted Date:
Feb 10 2014
Interiors/Exteriors, Tom Uninterested In Helping - Lousy Hunter Douglas Service Colorado Springs Colorado
Our Hunter Douglas Duette failed (motor) in July 2012 after 4 years. I took it to Interiors/Exteriors for repair as you must use an authorized Hunter Douglas firm. The repair took three months and I recieved it in late Spember 2012.
The exact same blind failed (motor) precisel...
Entity
Categories: Blinds / Shutters / Window Care
9, Report:
#219404
Posted Date:
Jan 26 2014
Blinds 4 Less - Contemporary Window Design - Ted & Vikki Lozano Fraudulent Scam Artists Selling Hunter Douglas Blinds Steal From Employees Welfare Dept & Tax Payers ripoff Folsom California
Consumers, new home owners, employment-seekers, tax-payers watch out! This dynamic duo husband and wife team will get you! I am an ex-employee of the company and know their ways all too well!
First off, the two of them have filed bankruptcy several times under different busin...
Entity
Categories: Interior Decorators
10, Report:
#1109458
Posted Date:
Dec 23 2013
Hunter Douglas Sold us expensive defective blinds which are severely defective, will not honor the warranty, less than three months old unknown
We recently purchased the best grade of Hunter Douglas blind for our home. The installed product is a mess wih the vertical blinds hanging with severe curves and gaps. Hunter Douglas has been contacted and they will not stand behind the product and will not send a rep to ivestigate....
Entity
Categories: Blinds / Shutters / Window Care
11, Report:
#1090022
Posted Date:
Oct 07 2013
Hunter Douglas NEVER BUY HUNTER DOUGLAS---ABSOLUTELY NO SUPPORT NEW JERSEY
Purchased Hunter Douglas window coverings (about 40) for very high end home abot 5 years ago. HD changes products and does not supply replacement parts for replaced products. As a result, battery packs for raising and power the coveerings is now replaced with gizmo you nail in...
Entity
Categories: Blinds / Shutters / Window Care
12, Report:
#1081777
Posted Date:
Sep 05 2013
Hunter Douglas, Pearl River, NY Hunter Douglas, Double Standard (same problem as MK, different outcome) Pearl River New York
I was in the process of looking up the CEO and senior management at Hunter Douglas in Pearl River, New York and I came across this web site. I fully intend to send a copy of this complaint and all my documentation (the information on the original installer and copies of all the chec...
Entity
Categories: Blinds / Shutters / Window Care
13, Report:
#1055317
Posted Date:
May 31 2013
Empire Today, Belleville MI Bad blinds and no good solution Belleville Michigan
I called Empire a few years ago to install blinds in my home, after hearing their commercials. The salesperson was courteous, and the blind installation went well, although the color choices were very limited. In December of 2013, I found after going on vacation that the blinds woul...
Entity
Categories: Carpet & Tile Installers
14, Report:
#1014057
Posted Date:
Mar 01 2013
Hunter Douglas BUYER BEWARE - Warrranty a Scam Pearl River, New York
Approximately 10 years ago we purchased $10,000.00 worth of Hunter Douglas blinds for a home with multiple tall windows. We chose Hunter Douglas specifically because of their reputation and lifetime warranty. What a huge mistake!!! Within the last few years they have sta...
Entity
Categories: Blinds / Shutters / Window Care
15, Report:
#1006114
Posted Date:
Jan 31 2013
Hunter Douglas Unfair Rebate Rejection Internet
Purchased $5,000 worth of cellular shades for our home. Four of the shades were Hunter Douglas' Architela line, their most expensive. Was rejected a $100 Holiday Style Event rebate - Hunter Douglas' reason was Minimum purchase requirement not meant. Minimum purchas...
Entity
Categories: Blinds / Shutters / Window Care
16, Report:
#967763
Posted Date:
Nov 27 2012
Excel Shades - Ajax Ontario Gabriel (owner) Excel Shades - TERRIBLE service/support - AVOID DOING BUSINESS WITH THEM !! Ajax, Ontario
About half a year ago I first contacted Excel Shades about a repair needed to my adjustable shutters and a bedroom window blind. After repeated calls I finally heard back from the company and booked an appointment. Excel Shades explained that it would cos...
Entity
Categories: Blinds / Shutters / Window Care
17, Report:
#969655
Posted Date:
Nov 15 2012
Budget Blinds Michael Zarlengo He installed a faulty rod. Wheat Ridge, Colorado
I purchased the Hunter Douglas Luminesse sheer vertical blinds from Budget Blinds, Michael Zarlengo in April 2012. Which by the way, cost over $1200 just for the sliding glass door so this was not an inexpensive item. I realized very quickly that I was unable to open the...
Entity
Categories: Blinds / Shutters / Window Care
18, Report:
#907824
Posted Date:
Jul 09 2012
Hunter Douglas Blinds No Customer Service on Lifetime Warranty Issues Internet
I purchased Hunter Douglas blinds through home depot 5 years
ago spending $8,00.00 for wood blinds and California shutters. I recently noticed 2 slates were distressed and the paint was peeling.. I contacted Custom Brands Group at 800-466-3337.
Mgr/supervisor would not speak...
Entity
Categories: Blinds / Shutters / Window Care
19, Report:
#779348
Posted Date:
Sep 21 2011
Excel Shades in Whitby Terrible Standards, once they have your money.....communication stops Internet
Excel Shades claims to be the leaders in Custom Window drapery/shutters etc, it is the exact opposite, as well they do have numerous compaints on the Better Business Bureau, that right there should stop you in your tracks. Gabriel (owner) I met with in Mar 2011, spent over $60...
Entity
Categories: Blinds / Shutters / Window Care
20, Report:
#221226
Posted Date:
Jun 21 2011
Direct Buy is dishonest, misleading, unprofessional and don't seem to care about their customers concerns or complaints. Ripoff Beaverton Oregon
First issue:My husband had just purchased a new home in January 2006. We were looking for Hunter Douglas wood blinds. We came to the show room and found the blinds that we where looking for on display in the show room. Hunter Douglas Real Wood Blinds When we tried to order the bli...
Entity
Categories: Specialty Stores
21, Report:
#648529
Posted Date:
Oct 07 2010
Hunter Douglas defective duette honeycomb shades - customer was deceived internet
I live in Panama. I purchased the Duette honeycomb shades because the sun was fading a bedspread and a new building was being built next door. I went to Hunter Douglas on recommendation. I arranged for a sales person to measure my windows, also explai...
Entity
Categories: Blinds / Shutters / Window Care
22, Report:
#552396
Posted Date:
Jan 11 2010
Hunter Douglas Inc. Warranty Scam, Internet
Purchased premium wood blinds in large part based on the Hunter Douglas Limited Lifetime Warranty only to find that after only three years, the slats and bottom rail warped significantly. Contacted the seller- www.victorianorman.com --and was advised that the manuf...
Entity
Categories: Blinds / Shutters / Window Care
23, Report:
#336072
Posted Date:
Jul 22 2009
Litmars Ltd Interior Decorator Rip Off Naperville Illinois
Jean Mars provided bad service. She is one of the interior decorators that Direct Buy of DuPage County refers to it's members per their request. It was very clear to us that she had not prepared or given much thought to our design requirements. Her presentation was off strategy a...
Entity
Categories: Interior Decorators
24, Report:
#432653
Posted Date:
Mar 10 2009
BLINDS R US Ripped me off, quoted Hunter Douglas Blinds and delivered home depot Black outs and didn't even install them Miami Florida
This company is run by Jorge Perez and his wife. They are scam artists and they will steal your money. Not only that but the company is illegal. They are not even registered in the state of Florida.
This guy came over to my house to do an estimate to install curtains in my house ...
Entity
Categories: Furniture & Furnishings
25, Report:
#417101
Posted Date:
Jan 28 2009
Allbrand Windows Ripoff, no delivery even after a year Sunnyvale California
I really wish I had googled this company before I went with them. My story is so similar to others, I would have saved myself all the agony.
Their quotes are lower/attractive compared to competition and I got sucked in similar to what looks like many others. They might be deliver...
Entity
Categories: Blinds / Shutters / Window Care