- Report: #1006114
Complaint Review: Hunter Douglas - Internet
Reported By:
Paul Turner -
Redway, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hunter Douglas
Internet, United States of America
Phone:
800-672-8045
Web:
www.hunterdouglas.com
Categories:
Business Rating:
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Hunter Douglas Unfair Rebate Rejection Internet
Purchased $5,000 worth of cellular shades for our home. Four of the shades were Hunter Douglas' "Architela" line, their most expensive. Was rejected a $100 "Holiday Style Event" rebate - Hunter Douglas' reason was "Minimum purchase requirement not meant". Minimum purchase for rebate is four windows. One of the windows is 10' X 7' and the saleperson recommended two shades due to size. We ordered a single headrail which was more expensive than separate headrails. Hunter Douglas states due to the single headrail it is considered one shade. I called and wrote them in protest but they would not budge.
1 Updates & Rebuttals
Hunter Douglas Consumer Affairs
Broomfield,Colorado,
United States of America
rebate concern
#2UPDATE Employee
Thu, January 31, 2013
Please call me personally to discuss your concern and possible options.
Scott Swift
Vice President, Consumer Information
Hunter Douglas Inc.
(800)438.3883
[email protected]
