1, Report:
#1422049
Posted Date:
Jan 09 2018
Rec Warehouse kept my money and didn't deliver product Norcross Georgia
I paid more than $12,000 to the store manager, Derek Carruth, for a Sundance spa. Rec Warehouse cashed my check and ordered the hot tub from the manufacturer, but failed to deliver once the hot tub was built.Every time I called the manager about it, he would make some excuse as to w...
Entity
Categories: Hot Tubs, Pools & Saunas
2, Report:
#1189207
Posted Date:
Nov 16 2014
REC warehouse LeisureBay I bought a 10 year no questions asked warrenty and they do not evenen help Atlanta Nationwide
Rec Warehouse in Macon Ga sold me a hot tub. They also sold me a 10 year no worries package. I paid alot of extra money to get this package, and when I called about a problem, they transfered my call to the GAP insurance company.They promised to work on 50% of the parts, but why&nbs...
Entity
Categories: Pool Services
3, Report:
#307815
Posted Date:
Apr 16 2014
Recreational Factory Warehouse-Leisure Bay Spas sold badly made products and have run us in circles until the warrenty expires Melbourne Florida
Recreational Factory warehouse sold us a dreamaker eclipse spa almost 2 years ago. The first time we changed the water in it we noticed that the bottom of the spa was not level anymore. when we asked them about it they said not to worry when we put water back into it it would flatt...
Entity
Categories: Corrupt Companies
4, Report:
#144249
Posted Date:
Dec 04 2012
REC WAREHOUSE Formerly RECREATIONAL FACTORY WAREHOUSE Ripoffs, Rudeness and very Unprofessional in every aspect of Business Ripoff Hoover Birmingham Alabama
When I purchased a 24' above ground round pool, little did I expect the problems I had in store. First, I was uninformed of the additional cost (about $300.00) to have my yard graded before installation.
After installation, within about 4 months the pool was sinking on one side ...
Entity
Categories: Pools & Saunas
5, Report:
#977938
Posted Date:
Dec 04 2012
REC WAREHOUSE RECREATIONAL FACTORY WAREHOUSE Above Ground Pool Hoover, Alabama
I wish I read the other persons review from 2005 before I bought my pool. I bought my pool this year 2012 and I don't feel the quality of the product from REC-WAREHOUSE in Hoover has improved at all.
I also had the same installers (SOUTHEAST INSTALLATION) owned by Todd...
Entity
Categories: Pools & Saunas
6, Report:
#157105
Posted Date:
Nov 02 2012
Recreation Warehouse - Rec Warehouse - Proline Installtions ripoff, dishonest, never on time, bad products McDonough Georgia
I bought a above ground pool $3568.00 back 0n July 30, 2005. It is now Sept. 14,2005 and my pool is still not right.
It was not setup when it was suppose to be, and then it had a leak on the skimmer. It cost me almost $300.00 to fill it. I had to call them for 2 weeks before they...
Entity
Categories: Pools & Saunas
7, Report:
#924550
Posted Date:
Aug 09 2012
Recreational Factory Warehouse Rec Warehouse Nothing but trouble from this company from Day 1 Greensboro, North Carolina
I have had nothing but trouble from this company from day one. I bought my pool in 1997. The installation company installed the liner incorrectly by stretching it over the walls and the very first time I vacuumed my pool, it tore small holes around the floor perimeter. When I cal...
Entity
Categories: Pool Services
8, Report:
#923042
Posted Date:
Aug 06 2012
Rec Warehouse Leisure Bay Industries New liner and walls needed every two years. Raleigh, North Carolina
Purchased a 24' round above ground pool from Rec Warehouse in Raleigh, NC. After two years the wall deteriorated and made a hole in the liner. After much debate they agreed to replace the liner and walls. They were not going to pay for installation or water replacement. ...
Entity
Categories: Pool Services
9, Report:
#900107
Posted Date:
Jun 20 2012
Rec Warehouse Bought a pool in 2002 and in 2012 trashed it McDonough, Georgia
We bought a pool from rec warehouse in 2002 and were told we had a 20yr warranty on the pool walls and liner. At 9yrs 11months the walls had rusted out. Contacted rec warehouse and were told the issue was with the company that made to pool walls Trevi. They were no help they pro-rat...
Entity
Categories: Pool Services
10, Report:
#865933
Posted Date:
Apr 09 2012
recwarehouse leisure bay spas Extended Warranty Scam Internet, Florida
Purchased a $8000.00 spa in 2008 from Rec Warehouse. Was keenly manipulated into purchasing the great 10 year extended warranty offer for an additional $800.00. That covered lifetime structure, frame, cabinet, plumbing, equipment and best of all 10 year labor cost.
Now 2012 is h...
Entity
Categories: Specialty Stores
11, Report:
#801270
Posted Date:
Apr 06 2012
Rec Warehouse Trying to charge money when under warrenty! Internet, Florida
I purchased a Hot Tub from Rec Warehouse back in 2008 with a 5-year warranty in Port Orange Florida. Well, they went out of business. The next store that is close to us is in Ormond Beach. Guess what! They closed! So, the nearest one is in Altamonte Springs and the only thing they c...
Entity
Categories: Sports Facilities
12, Report:
#809933
Posted Date:
Dec 15 2011
leisure bay spas rec warehouse the customer is screwed again it seems kennesaw, Georgia
I purchased a leisure bay spa in Aug. of 2004. The rec wharehouse location in Douglasville has since closed. I am having trouble with spa now and have been told Leisure Bay is bankrupt and my 10 year warrenty is worthless. I think rec warehouse should be responsible since they are p...
Entity
Categories: Health Clubs & Gyms
13, Report:
#759102
Posted Date:
Aug 01 2011
rec warehouse I bought a spa in rec warehose in 2006 with 10 years warranty its been broken for 1 year miami, Florida
I bought a spa in 2006 the shell is all crack and leaking water,the jets are leaking water,rec warehose has been playing with me telling me they are trying to help me but they wont do anything. ...
Entity
Categories: Pools & Saunas
14, Report:
#758491
Posted Date:
Jul 30 2011
Rec Warehouse Leisure Bay Spas RIP OFF ON LEISUREBAY SPA Purchased spar in 2008 ..It has developer a crack..Warentee covers this....Rec warehouse tells me the company is caput and so is the warentee..They will Happily fix it for m Macon, Georgia
REC WAREHOUSE BOO....I bought a leasureBay spa from the in 2008 for $5000. This year I noticed a crack in the tub liner...I looked at my warranty and found it was covered..I called Rec Warehouse and was told the spa company was caput sold , bought out or merged and guess what ...
Entity
Categories: Pools & Saunas
15, Report:
#751346
Posted Date:
Jul 10 2011
Recreational Factory Warehouse Rec Warehouse Pool Warranty is not being honored Virginia Beach, Virginia
I purchased a pool from Rec Warehouse in 2003. I was impressed that they offered a 25 year warranty on my pool. After 7 years the side panels are rusting through. I went back to Rec Warehouse with my original paperwork from the purchase and was given a piece of pap...
Entity
Categories: Pools & Saunas
16, Report:
#742378
Posted Date:
Jun 20 2011
Leisure Bay Spa & Rec Warehouse they are building bad spas, the spa burned my home 100% Internet
take warning people, we bought a new leisure bay hot tub from rec warehouse, & three weeks ago it burned our home down. they are using high voltage electric wires really close to flameable material, ie foam insulation & wood paneling around the outside of the spa. it is...
Entity
Categories: Health Spas
17, Report:
#726772
Posted Date:
May 07 2011
REC Warehouse/Leisure bay REC Warehouse Ripped me off big time Allen, Texas
I bought over $10,000 worth of products from REC warehouse, including an extended factory warranty,that they sold me when they knew they were leaving the state of Texas. I have called for warranty service and cannot get anyone to return my calls.
I was also sold a set of Teak fur...
Entity
Categories: Questionable Activities
18, Report:
#725508
Posted Date:
May 04 2011
Rec Warehouse Patrick Carey Rec Warehouse-worst company I have ever dealt with Allen , Texas
I bought over $10,000 worth of products from REC warehouse, including an extended factory warranty,that they sold me when they knew they were leaving the state of Texas. I have called for warranty service and cannot get anyone to return my calls.
I was also sold a set of Teak fu...
Entity
Categories: Sporting Goods
19, Report:
#579976
Posted Date:
Apr 14 2011
REC Warehouse Won't Honor promise I have in writing Knoxville, Tennessee
I bought a 33' pool from Rec Warehouse and used my own grader to do the grading because their installer was behind in his work . After it was ready for him, he did not come to inspect it like I had asked him and he ordered the sand delivered without contacting me. It has rained the ...
Entity
Categories: Outdoor Furniture & Equipment
20, Report:
#611701
Posted Date:
Jun 23 2010
Rec Warehouse , I purchased a patio set, no one told me it is teke wood just put a clear sealer on it, I did 2, it looks like crap, they refuse to do anything about it Greensboro , North Carolina
I bought a patio set from Rec, last June at the time of purchase no one told me that it was teke wood or had to have a special oil on it. The salesman helped me load it onto my truck and I asked what to put on it to preserve it and I was told a clear perservative. I did a week...
Entity
Categories: Furniture & Furnishings
22, Report:
#459198
Posted Date:
Sep 24 2009
REC WAREHOUSE REFUSES TO HONOR THEIR WARRANTY. MACON Georgia
I HAVE BEEN WAITING FOR OVER A YEAR FOR REC WAREHOUSE TO REPLACE OR REPAIR MY POOL LINER, EACH TIME ME OR MY HUSBAND VISITS THEIR OFFICE IT'S A NEW EXCUSE. I'VE ONLY HAD MY POOL 2 YEARS,I'VE ONLY ENJOYED IT 1 SUMMER BEFORE IT STARTED LEAKING, AND I'M STILL PAYING NOTES ON IT THROUGH...
Entity
Categories: Pools & Saunas
23, Report:
#339926
Posted Date:
Apr 17 2009
Rec Pool WHSEREC WAREHOUSE Rec Whse -Ladder Floats Told to buy Sand Bags from hardware store. Raleigh North Carolina
I purchased a Pool from Rec Whse Two Years ago and the ladder never stayed stationary from day one. I went back and they told me I needed to buy Sand Bags to hold the ladder in place.
I asked if they had any in stock I was told not at the time to check back. I checked back s...
Entity
Categories: Department & Outlet Stores
24, Report:
#358880
Posted Date:
Aug 04 2008
Consumer Cash Rewards Consumer Cash Rewards Scam/Bankruptcy? Kings Mills Ohio
We purchased a pool table over three years ago from Rec Warehouse in Virginia Beach, Va and were given a Consumer Cash Reward Certificate in the amount of $1000.00. Being very good with details, I jumped through all the hoops this year and mailed in all the necessary paperwork to c...
Entity
Categories: Sales People
25, Report:
#82372
Posted Date:
Aug 03 2008
Recreational Factory Warehouse, Leisure Bay Industries Rip-off! Shady Business for customers and sub-contractors. Orlando, (Southeast Areas) Florida
I find it funny that every comment posted about this company has a common thread running through it, deceit and lies abound.
I worked as a sub-contractor for this company for approximately seven years. I worked for an installation company for a number of years, and have had my o...
Entity
Categories: Sporting Goods