Rick
Locust Grove,#2Consumer Comment
Fri, November 02, 2012
First, let me state that Rec does indeed sell above ground pools which exceed $300 to fill. I have a 33' round, 52" deep above ground. Water bill to fill (water only, no sewer charges) was $430. I am also having serious issues, with what is supposed to be a top of the line setup. Note, this is only 2 years old. 1. I paid extra to have this hard plumbed. The valves used are junk! They are supposed to be able to hand tighten/loosen, but lock up. I have had 2 break and then you have water pouring out like a river. I purchased superior valves on my own from Lowes. Problem now is that the main drain valve now leaks. There's no way to replace it without draining the entire pool. 2. I have a serious leak and no one has found it. I WILL call Jake, but my main concern now is that it is either leaking because of faulty main drain installation, or liner leaking around main drains. Understand, appears I'm losing as much as 3/4" per day. Some said evaporation, due to size. Wait! I didn't lose.all that last year, and now the winter cover is on and water level still drops. 3. And earlier, a cheap paper style gasket was used at the return in the wall. It leaked badly after a year and a half. Jake's crew came and fixed it with a quality rubber style, but I had to drain the pool below that point, ($$$$ to refill) plus charged $75 for service call and 5 mins of work.
Edward
Locust Grove,#3Consumer Suggestion
Mon, March 06, 2006
I too have bought an above ground pool from them and they do NOT finish their work and the work they do is very sloppy and very unprofessional.
Michael
Jonesboro,#4UPDATE Employee
Thu, October 20, 2005
This is not a rip off because: 1. If you have a problem with proline dont you think you should call them and not rec warehouse? 2. Rec Warehouse does not sell a pool large enough to create a $300 water bill. tell you kids to turn off the sink when they brush. 3. Rec Warehouse has given chemicals to unique customers who have had similar problems. 4. Yee Haw... 5. "GUES what? It still leaks. Not only the SHIMMER but the water return hose leaks now." "They havn't offered to REINVERSE me for any of the cost." "I hope this will help anyone out there thinking about BUY a pool from this Co" Who are you going to trust? 6. Call Proline Installations @ 404-729-4069 and Jake will do you right. I Mean Honestly...