Edward
Davie,#2Consumer Comment
Sat, August 02, 2008
John, Your last line states to purchase items somewhere else where they can receive better service. However, the reason why they were sending YOU out is to take care of their important customers. I could not agree with the other rebuttal more. If you knew a company was like this, why stay with them for 7 years. It's a shame you have to bite the hand that fed you for such a long time. There must have been some bad blood between the 2 of you. I hope your have a different position in which you will not throw your present employer under the bus at some time. Ed
Service Tech.
Seminole,#3UPDATE Employee
Wed, July 23, 2008
I have had the pleasure of working with Rec Warehouse/ Leisure Bay Industries for over 17 years. The reason I am responding here is because this complaint against them is complete bull crap. I have worked in the west central Florida in 10 counties and 4 differant stores. This company always goes the extra mile for their customers. They fullfill all of their warranty coverages and then some. They have always treated me and any other subcontractors that I have known with respect and have never been late with any money due to me for the services I provide. The products offered by this company are of the highest quality for the money and they offer products for all levels of incomes. Anyone should not allow a disgruntled former worker to slander the name of a company that works so hard to remain at the top of a very competitive industry. Visit a Recwarehouse near you and find out for yourself. Buy with confidence. I will see you there. Peter Chango Peter Chango Pools and Spas Seminole FL
Yessir44
Longwood,#4UPDATE Employee
Tue, July 01, 2008
It sounds like the major problem here is that we made you go on service calls and did not make the customer pay for these.... Every major retail product is going to have problems when you install them there is going to be problems with them. You worked for the company for 7 year, went to 7 different states. Yes we will ask you to go out to a customers house for free even after 90 days we make exception to apease the customer. If you didn't like it you should have stopped working for the company after 7 years and found something better. You take the good with the bad. It must not have been to bad to stay 7 years. I'm sure you got fired and now have hurt feelings. You had no obligation to the company and could have left at any point. I think that shows we actually go above and beyond for our customers knowing that they are passed the labor warranty and we still cover it. As far as the reports go we dont have much considering we've sent out millions of items. I look at it as a few complains and millions of satisfied customers who did not post on this web site. Our ratio is pretty good. This company fed you and your family for 7 years how about thank you for paying my bills.