1, Report:
#1479968
Posted Date:
Jun 06 2019
Dana Shoulders from Sears Holdings Company threatened to report false information to consumer protection entities Hoffman Estates IL
Dana Shoulders is a representative for Sears who stated in an email that fabricated reports that I refused to cooperate with Sears to avoid resolving my complaint. I have cooperated with every appointment and even spent my own money to rememdy the fact that Sears ripped me off. I wi...
Entity
Categories: Consumer Services
2, Report:
#1478370
Posted Date:
May 08 2019
Sears Holdings DO NOT BUY a Kenmore Refrigerator. Their warranty is WORTHLESS. Westminster California
On September 4, 2012, we purchased a Kenmore Elite model 72063 31 CuFt 'Grab-N-Go' French door refrigerator from Sears in Westminster, CA. We paid $2968.50. This is an LG-manufactured refrigerator, with their now-infamous Linear compressor. It is equivalent to the LG model LFX31...
Entity
Categories: Appliances, appliance repair
3, Report:
#1456382
Posted Date:
Aug 13 2018
Sears Holdings Corporation Irresponsible Customer Service Hoffman Estates Illinois
: August 4, 2018 Mr. Edward Scott Lampert Chairman & Chief Executive Officer Sear’s Holding Corporation 3333 Beverly Road Hoffman Estates, Ill. 60179 Reference: A Fiasco On-going Experience Dear Mr. Lampert: I am writing to you as a last resort on a proble...
Entity
Categories: appliance repair
4, Report:
#1447959
Posted Date:
Jun 19 2018
sears holdings Wont repair my dryer and yet I have a protection plan hoffman estates IL
Someone needs to work on making SEARS great again. I am a disabled veteran. My dryer stopped working. I will have been without a dryer for 2 months. I have a protection plan. I called Sears and was scheduled an appointment twice with a 8-5 window. No one call...
Entity
Categories: Appliance Repair
5, Report:
#1433115
Posted Date:
Mar 08 2018
Sears Sears Roebuck and company Sears Holdings Sears repair Fridge repair charged $729.59, fridge wasn't fixed, refused to reimburse North Little Rock Arkansas
Here's my last letter to their customer service=================================
My fridge broke nearly 2 months ago.
I scheduled Sears repair to come fix it. They were my first and only thought for appliance repair since I have long been a fan of Sears. I bought the fridge there.
1...
Entity
Categories: Appliance Repair
6, Report:
#1421447
Posted Date:
Jan 06 2018
Shop Your Way Sears Holdings Sears Kmart ShopYourWay Freezes Rewards Accounts with Zero Warning or Any Explanation Hoffman Estates Illinois
This program is actually rather good when you first use it. It will give you offers like $10 off $10 or $15 off $20 along with games you can spin wheels to get like 5 cents-$5 or more and you can get a decent amount of free stuff at KMart or Sears. But they can decided to completely...
Entity
Categories: Department & Outlet Stores
7, Report:
#1419338
Posted Date:
Dec 27 2017
Sears Holdings Corporation Sears They put a hold on $567 and cancelled my online order and wouldn't take the hold off within 24 hours Hoffman Estates Illinois
I attempted to buy a shed from Sears online on 12/25/17 but when the website got to the payment page it was just gray and there was nothing on the page. I attemped to place the order on 2 different computer using 3 different browsers (Google Chrome, Firefox and Microsoft Edge)...
Entity
Categories: Creditcard Fraud Processing, Credit Card Fraud
8, Report:
#1394290
Posted Date:
Aug 21 2017
Sears why not lease it The company never sent me my ownership papers! I am calling again today. New Hampshire 03104 New Hampshire
I never received my ownership letter after I paid off my item from Why not lease it Sears Holdings!
Entity
Categories: Shopping Centers & Malls
9, Report:
#1374603
Posted Date:
May 22 2017
Sears Auto Center Sears Holdings Corporation Poor Customer Service / Broke my Rims Provo Utah
I took my car rims and tires to this shop for a simple mount and balance request. The team on site broke my center cap and asked me to take my business elsewhere.
Don
Entity
Categories: Auto Service Stations
10, Report:
#1372247
Posted Date:
May 09 2017
Mr. Gross Overcharge for removing sock from Washing Machine pump Raleigh North Carolina
On April 04 2017 the following was sent to Sears after being overcharged by one of their sent contractor for a sox preventing proper water draining. We have been given the run around and forgotten then run around since.
We are unfortunately been forced to write to you after Se...
Entity
Categories: Home Improvements
11, Report:
#1352588
Posted Date:
Jan 29 2017
Sears mattress, return, refund; BBB Internet
I placed an order for a mattress to a full size bed on sears.com on 11/01/2016. It took me two weeks to receive the mattress. By the time that I had received the mattress, I realized that it was not the correct mattress for my type of bed. When I called Sears about this problem, the...
Entity
Categories: Computer Furniture
12, Report:
#1328803
Posted Date:
Sep 18 2016
Sears Holdings Sears uses deceptive practices - appliance delivery dates Chicago, Illinois Nationwide
On September 4, 2016 my washer stopped working. I looked online at all of the popular stores that sell appliances - Sears, Home Depot, Lowes, BestBuy. I researched the washers (online reviews, consumer reports, etc) and decided on a large capacity whirlpool washer. Since...
Entity
Categories: Appliances
13, Report:
#1328371
Posted Date:
Sep 15 2016
Sear Home Services Home Warranty Program SHS HW Program Cross Country Home Services Rip off warranty illonois Illinois
To whom it may concern Sears Home services SHS HW Program in NY has given me a runaround that cost thousands of dollars all over a water heater. My policy number is 93335986 and claim # 92643143. The company handling the claim is Cross Country Home Services. They hired a compa...
Entity
Categories: District Attorneys Assistant DA
14, Report:
#1325811
Posted Date:
Sep 01 2016
Sears Craftsman, Sears Customer Solutions in Round Rock, Texas. Retail store in Hancock Center, Austin, Texas Sears is not honoring the original Craftsman warranty from the inception of Craftsman until they moved the manufacturing out of America Round Rock, Texas & Austin Texas Nationwide
I have some craftsman tools purchased from early the 1960’s to the early 1980s Sears is only offering to fix the ratchets with inferior parts and claim any physical damage is not covered. The original warranty states all tools will be replaced with “like Kind or better” if the...
Entity
Categories: Department & Outlet Stores
15, Report:
#1320055
Posted Date:
Aug 01 2016
Sears Holdings - Edward Lampert I ordered a refrigerator; model RF25HMEDBSR/AA on 23 May 2016. After weeks of no refrigerator and unproductive phone calls; I still don’t have my refrigerator. Therefore I attempted to get my money refunded.Hoffman Estates, IL 60179 Internet
I still don’t have a refund. It is August and I have neither a refrigerator nor a refund. As you may be aware, Sears has a problem with delivery and refunding money. I ordered a refrigerator; model RF25HMEDBSR/AA on 23 May 2016. After weeks of no refrigerator...
Entity
Categories: Appliances
16, Report:
#1308754
Posted Date:
Jun 01 2016
Sears Holdings Sears; Sears, Roebuck and Co.; KMART Worst Customer Service Ever - Would not honor warranty on refrigerator Nationwide
Never have I had or dreamed there could be such a nightmare as it is to work with Sears consumer solutions department. For the 2nd time within a year our expensive Kenmore Elite refrigerator has completely stopped working. After numerous calls and requests to have the refrigerator ...
Entity
Categories: Appliances
17, Report:
#1301030
Posted Date:
Apr 21 2016
SEARS CRAFTSMAN LAWN MOWER NOT NEW PROBLEMS NOT REPLACED OR FIXED WEST CALDWELL NJ NEW JERSEY
'Dear sir.. 'I have decide to purchase a new mower but not from Sears.. ( AFTER 35 YEARS AS A SEARS CUSTOMER )--'I'm 76 years old and I don't like to play games .. 'They tight the Drive Control cable so tight -I couldn't -even pull the handle.. it is not working the gra...
Entity
Categories: Appliances
18, Report:
#1269885
Posted Date:
Nov 23 2015
SEARS HOLDINGS LLC SEARS ROEBUCK, SEARS washer and dryer set under warranty were not covered as a set - ended up with mixed matched set Palm Springs Nationwide
After buying the most expensive Washing Machine and Dryer from Sears in Palm Desert California and then purchasing the five year additional warranty, the washing machine went out and come to find had many issues that people had reported on line. No parts available however Sears he...
Entity
Categories: Department & Outlet Stores
19, Report:
#1267021
Posted Date:
Nov 10 2015
SEARS A&E FACTORY REPAIR BAIT & SWITCH by SEARS appliance repair Nationwide
BAIT & SWITCH , Do not walk , RUN from Sears appliance repair (A&E FACTORY SERVICE) I purchased six appliances from SEARS in 2012. When I had a problem with my whirlpool refrigator icemaker,I called SEARS appliance repair . My call to them seemed strange, I asked if I was speaking t...
Entity
Categories: Department & Outlet Stores
20, Report:
#1262416
Posted Date:
Oct 20 2015
SEARS Sears Holdings, SEARS No honor, Valid coupon refused to disabled for no valid reason Costa mesa California
Today while at Sears, I purchased some clothes for my niece and nephew. As part of my Rewards for spending so much, I was given 5 coupons. One of the coupons was for %40 off footwear.
As a semi-disabled person (I refuse to give up and be called disabled) I was thrilled at the tho...
Entity
Categories: Liars
21, Report:
#1201072
Posted Date:
Jun 15 2015
NIGHTINGALE MANAGEMENT SERVICES LLC MILDRED SCHARF, MILDRED SCHARF EHRENFELD, MILDRED EHRENFELD, NIGHTINGALE MANAGEMENT LTD, 448 GRIFFIN AVE, NIGHTINGALE PREVENTATIVE CARE NIGHTING STEAL IS MORE LIKE IT !!!!!!!! FARMINGVILLE New York
Please do not work for or give an money to either Nightingale Management servives llc, Mildred Scharf, Milderd Ehrenfeld, Nightingale preventative care. She does not pay her employees, she gets them to work for a month or two tells them that the checks will be there tomorrow, Friday...
Entity
Categories: Healthcare Centers
22, Report:
#1229030
Posted Date:
May 14 2015
Sears Sears Holdings Sears is a RipOff - trying to charge me $500 to handle their warranty issue!!!! national Nationwide
DO NOT BUY APPLIANCES FROM SEARS - SEE BELOW: May 13, 2015Edward Lampert, CEOSears3333 Beverly RoadHoffman Estates, IL 60179 RE: HORRIBLE CUSTOMER SERVICE!!!!!!Dear Mr. Lampert,My husband and I bought a Bosch dishwasher in Nov 2014 during the Sears 30% off appliance sale.&...
Entity
Categories: Appliances
23, Report:
#1220591
Posted Date:
Apr 06 2015
Sears Auto Service Center Sears Holdings LLC DESTROYED MY TRANSMISSION Phoenix Arizona
I took my 2002 Honda Accord to Sears Auto Sevice Center on Febuary 25th 2015 for routine transmission maitenance. The first thing I did when I talked to the guy at the front counter was ask him if he thought I could get my transmssion flushed and or drained and filled. He stated for...
Entity
Categories: Auto Repair Service
24, Report:
#1160890
Posted Date:
Jul 10 2014
SEARS - Kmart - Sears Holdings Sears.com Bait and Switch RIPOFF Chicago Nationwide
Sears is a RIPOFF, do not purchase items online. FALSE ADVERTISING. Here is a link for a NFL display they list on sears.com and kmart.com listed as HOT BUY. Ad says Riddell 32 Piece NFL Match Up Set with Display Case.http://www.sears.com/riddell-32-piece-nfl-match-up-set-with/p-0065...
Entity
Categories: Department & Outlet Stores
25, Report:
#1159192
Posted Date:
Jul 03 2014
Sears Holdings Corp, HR Department, Leave Management Department Terminated while on short term medical leave. Bedford Indiana
In Febuary of 2014 while employed with Kmart as a Loss Prevention Lead, I broke my leg while not at work. I was able to get put on short-term medical leave, but not FMLA due to the length of my employment. I was released on the 26th of May to return to work. After contacting the cor...
Entity
Categories: Questionable Activities