1, Report:
#1524822
Posted Date:
Mar 03 2023
Payless Car Rental Fuel Charge Automatically Added FL Tampa
Pay less car rental added an automatic $150 fuel surcharge onto our rental 20 minutes after we return the car which was absolutely filled with gas, and which an attendant confirmed with her computer before we completed the return.
Pay less car rental added an automatic $150 fuel sur...
Entity
Categories: Auto & Truck Rental
2, Report:
#1487143
Posted Date:
Nov 01 2019
Payless Car Rental Deliberate over Charge Chicago Illinois
Pay more Car Rental. They added a gas charge on my bill of 47.50, despite having a full tank, and receipts to prove it. When I confronted customer service, they kept telling me they didn’t receive my email with receipts. They wouldn't reverse decision. Had to dispute charge with C...
Entity
Categories: Car Rentals
3, Report:
#1485317
Posted Date:
Sep 30 2019
Payless Car Rental Chicago International Airport Charged a cleaning fee wrongfully Chicago IL
Picked up car at 9:51pm on 8/14/2019...instructed to find the car in the lot and drive ...didnt know how to start it...no one to ask or tell it was filthy at pickup...returned it on Sunday 18th. On Aug 30th was charged $250 cleaning fee...NO way if it smelled, it smelled when pick...
Entity
Categories: Auto & Truck Rental
4, Report:
#1463661
Posted Date:
Oct 05 2018
Payless Car Rental viajemos.com I was charged services I did not purchase. Orlando International Airport Florida
During my recent trip to the US in August/September 2018 I rented a car from Payless (through a vacation broker Viajemos.com) twice on August 22 and August 31, 2018. I picked the car up and returned it at Orlando International Airport.
Since I had had problems with car rentals be...
Entity
Categories: Car Rentals
5, Report:
#1445821
Posted Date:
Jun 03 2018
Payless Car Rental Dallas Texas Charged me for toll fees that I paid to the Kansas Turnpike Authority Dallas Texas
Do not, and I repeat Do not ever use this rental service. They call themselves payless,. But you end up paying more. First off the rental was only $600+ for 3 weeks, But the insurance costs came to over $1100, for a total of $1700.. I also reserved a Nissan Sentra, and got a Hyundai...
Entity
Categories: Auto Rentals, Car Rentals
6, Report:
#1439713
Posted Date:
Apr 22 2018
Payless Car Rental force insurance san diego california
Rented a car using Orbitz. Best price was Payless.
Went to airport car rental office of Payless in San Diego.
Declined coverage since my home insurance provides coverage. Payless insisted on SEEING MY HOME POLICY. I said I dont bring my home insurance policy with me. They sa...
Entity
Categories: Car Rentals
7, Report:
#1437147
Posted Date:
Apr 04 2018
Payless car Rental Avis Sent a damage claim two years after rental date Burbank California
We rented a car in April 2016. Today, April 3, 2018, we get a damage claim demanding $928 for damage to a car that was fine when we turned it in! The letter came from Sedgwick claims management services for damages requested by Payless. The car had the usual scratches and sings the...
Entity
Categories: Car Rentals
8, Report:
#1412718
Posted Date:
Nov 20 2017
Payless Car Rental They charged me $250 cleaning fee for excessive soilage.
I rented a car from Payless Car Rentals(Avis subsidiary) in Salt Lake City airport to use it during my outdoor trip across Utah's National parks.
When I returned it back a week later everything was OK, a member of their staff gave me a final receipt and said nothing. A couple of wee...
Entity
Categories: Auto Rentals, Car Rentals
9, Report:
#1387807
Posted Date:
Jul 24 2017
Payless Car Rental Car rental company charged over 400.00 of an alleged lost key that was never lost since how the car be returned without a key. Payless Car Rental
We rented a car in Fort Lauderdale Airport July 10,2017 and returned vehicle July 12,3017 to same location. Upon returning the car I received the receipt for 199.14, On July 21 a charge on my card is made by Payless Car Rental for an additional $400.00.
I began my inquiry with the...
Entity
Categories: Auto & Truck Rental
10, Report:
#1383384
Posted Date:
Jul 06 2017
Payless car rental Misquoted wrongfully billed over billed Newark New Jersey
I entered my information online and was quoted $163 a week for a Nissan Versa. I tried to call the office bc I had a few questions and if they would come pick me up bc I was 3 miles from the office. I called for a half hour never got a person or even an answering machine. I sh...
Entity
Categories: Auto & Truck Rental
11, Report:
#1324506
Posted Date:
Aug 25 2016
Payless Car Rental Told I need Loss of Use insurance Las Vegas Nevada
I was told by a counter person at Payless in Las Vegas that my New Hampshire State Farm insurance did not cover Loss of Use. She had me so scared I took it. She said I could call her when I got home if I found out I was covered and she would take it off my bill. I found I am covered...
Entity
Categories: Sales People
12, Report:
#1320208
Posted Date:
Aug 02 2016
Payless Car Rental of Ft. Lauderdale Broken cars and broken responses are made at Payless Car Rental Ft. Lauderdale Florida
On July 13, 2016, I rented a car from Payless Car rental at Ft. Lauderdale Airport. I was greeted at the counter, where I was told that I did not have rental insurance, although I showed it from Expedia. An additional charge was added to my contract.
i was given a Toyota Camry, ...
Entity
Categories: Car Rentals
13, Report:
#1313154
Posted Date:
Jun 23 2016
Payless car rental Worker and manager Automotive rental minivan car renting Philadelphia Payless Philadelphia Pennsylvania
Where to begin!...
(April 20th) I planned a trip to Florida two months ahead of the needed rental so I jumped on Hotwire and I got a great rate, locked it in and confirmed with both Hotwire & PAYLESS ON BYBERRY ROAD, not the .com and not the 1-800...all was stated by both CONFIRMED...
Entity
Categories: Auto Rentals
14, Report:
#1299166
Posted Date:
Apr 11 2016
Payless Car Rental Charged more for car rental that amount booked through Expedia San Diego California
I booked a rental car through Expedia for $121.36 which according to the confirmatio included taxes and fees. When I got to the Payless Car Rental counter in San Diego I was told that there was also goingto be a $200 deposit required. I was told that the deposit would be refunded to...
Entity
Categories: Car Rentals
15, Report:
#1294750
Posted Date:
Mar 21 2016
Payless Rental Car Augusta, Ga UNACCEPTABLE, No FLuid in the windshield Wipers, One wiper didn't work, The smell gave us a soar throat. The tried to cover up with freshner of some kind but made it worse. Very dirty inside and when contacted about this all they did was say they were sorry. It rained and we had no wipers on one side no fluid. Augusta, Ga Airport location Georgia
We rented a car from Payless Car Rental in Augusta, Ga Airport Location. It was urgent, my husband needed to get home. This car was not serviced in between rentals. It had no windshield wiper fluid, one wiper blade didn't work and the car was so nasty. The snell gave my husband a so...
Entity
Categories: Auto Rentals
16, Report:
#1291658
Posted Date:
Mar 04 2016
Payless car rental Fraudulent charges. Las Vegas Nevada
So fellow car renters here's my story.
I reserved a car thru Hotwire from Payless for my Las Vegas get away.Yes they were the cheapest .I see now you get what you pay for.I arrived in Vegas late around midnight and took the shuttle to the rental terminal.I was dismayed to see the Pa...
Entity
Categories: Auto Rentals
17, Report:
#1287732
Posted Date:
Feb 15 2016
Payless Car Rental Bait and Switch; Misleading and Deceptive Offers Nashville Tennessee
My personal vehicle needed extensive repairs, and I needed a vehicle for at least four days because I had doctor appointments. On January 6, 2016, I went on line to find a good rate for a rental car and after researching Budget, Dollar, and a few others, I chose Payless because th...
Entity
Categories: Auto & Truck Rental
18, Report:
#526914
Posted Date:
Feb 01 2016
Payless Car Rental (LAX) Bait and Switch Los Angeles, California
Instead of rewording, I am going to just put the exact same complaint I sent to them here:----------------------------------------------------------------I made a reservation on Expedia for a pickup time of 10pm on 11/20/2009. I confirmed via phone call to 310-645-2100 (LAX Payless)...
Entity
Categories: Auto Rentals
19, Report:
#1283330
Posted Date:
Jan 30 2016
Payless Car Rental, Inc. Avis Budget Group Deceptive Practices During 2016 North East Blizzard Travel Indianapolis Indiana
Summary======
I'm a professional traveling photographer that has rented LOTS of cars all over the world, and have gotten quite proficient in doing so. This is not a confused consumer unaware of hidden contractual agreements complaining about basic insurance rates I didn't realize I ...
Entity
Categories: Auto & Truck Rental
20, Report:
#1283157
Posted Date:
Jan 29 2016
Payless Car Rental Flomco Inc. Tampa Excessive and non-applicable charges Tampa Florida
We went through Priceline to acquire a rental car on our trip to Florida. As Payless rental car agency quoted a price of $17.12 per day we thought that would be a good day so we went for it. When we returned the vehicle we found we were charged for things that we not revealed when w...
Entity
Categories: Bait-and-Switch
21, Report:
#1268073
Posted Date:
Nov 15 2015
Payless Car Rental - MSP Agent neglected to refund the lower rate I received via email from the company. I still have not seen the refund. Bloomington Minnesota
Ripoff amount for the rental vehicle. I prepaid for the rental car. Then received an email that I had a lower rate. I mentioned to the agent when I picked up the vehicle and she stated that the amount would be credited at the return of the vehicle. When I returned the vehicle I to...
Entity
Categories: Auto & Truck Rental
22, Report:
#1266314
Posted Date:
Nov 07 2015
Payless Car Rental Scam fraudulent charges charged for upgrade charged bogus fees Phoenix Arizona
Been fraudulently charged by Payless Car Rental in Phoenix with no one to contact as your service agents are busy and phone is then disconnected. I'm disgusted by your unethical scam artist company. You should be out out of business. Liars and frauds. My credit card company has my c...
Entity
Categories: Auto Rentals
23, Report:
#1257036
Posted Date:
Sep 25 2015
Payless Car Rental Fraudulent charges Nationwide
Nothing they say or put in the contract is what happens in reality. They told us they would take a deposit now and refund upon return of the car. Nope. Instead of $200 deposit, they took $444.23. Then one charge after another started appearing on my statement. Customer ser...
Entity
Categories: Auto Rentals
24, Report:
#1251567
Posted Date:
Aug 28 2015
Payless Car Rental Payless Car Rental: Home of Bait and Switch Tactics, Financial Duplicity, and Rotten Customer Service Burlingame California
I used a travel website and arranged air travel to San Francisco (SFO) and a rental car. I chose Payless because they claimed to have the mid-sized SUV we needed for all 6 of us and our luggage and offered a very reasonable price. Online, I was promised said mid-sized SUV and called...
Entity
Categories: Auto & Truck Rental
25, Report:
#1235443
Posted Date:
Jun 13 2015
Payless Car Rental Horrible/Unethical Customer Service San Antonio Texas
It took over 45 minutes for me to even talk to a customer service rep, and there were only 2 other people in front of me. Once I did, they forced me to purchase rental insurance. I stated that I did not want rental insurance, and the incompetent employee behind the counter said that...
Entity
Categories: Auto Rentals