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  • Report:  #1324506

Complaint Review: Payless Car Rental - Las Vegas Nevada

Reported By:
Art - Manchester, New Hampshire, USA
Submitted:
Updated:

Payless Car Rental
7135 Gilespie Street Las Vegas, 89109 Nevada, USA
Phone:
1-800-729-5377
Web:
www.payless.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I was told by a counter person at Payless in Las Vegas that my New Hampshire State Farm insurance did not cover Loss of Use. She had me so scared I took it. She said I could call her when I got home if I found out I was covered and she would take it off my bill. I found I am covered. I contacted Payless and was told, "When renting a vehicle with Payless, you have the option to accept or decline coverage. Coverage is authorized by the renter, and that decision is noted on the rental agreement when the guest signs for the coverage. Once a rental agreement has been completed and services have been rendered we are unable to make any changes or issue refunds. I am  out $159.48 for this fraud insurance.



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