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  • Report:  #1313154

Complaint Review: Payless car rental - Philadelphia Pennsylvania

Reported By:
True Story - Philadelphia , Pennsylvania, USA
Submitted:
Updated:

Payless car rental
2075 Byberry road Philadelphia, 19116 Pennsylvania, USA
Phone:
2156766764
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Where to begin!... (April 20th) I planned a trip to Florida two months ahead of the needed rental so I jumped on Hotwire and I got a great rate, locked it in and confirmed with both Hotwire & PAYLESS ON BYBERRY ROAD, not the .com and not the 1-800...all was stated by both "CONFIRMED". ( June 20th) DAY OF PICK UP I was told that there is NO WAY that I would pay that price and I was laughed at for believing that I could...they stated I didn't leave a call back number to be reached so that adjustments could be made to the price( Which I did, my printout from two month ago had both number & email). they (manager and other worker) stated If I wanted the rental I would have to pay 5 TIMES the quoted price AND OUT OF STATE MILEAGE!!! When on the very confirmation it stated UNLIMTED MILES. I left and had to find another rental company...DOLLAR RENTAL at the airport who gave me a great deal. I WOULD NEVER RECOMMEND PAYLESS OR HOTWIRE...PS: Hotwire even "attempted" to charge me for this great service...



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