1, Report:
#1442413
Posted Date:
May 11 2018
Expedia Expedia.com, travelocity.com Expedia is scamming customers advertising cheap hotel rates & charging full price at check out !!!! Bellevue WA
On may 10,2018 I tried to book on expedia and travelocity as a customer for years i book 5 to 6 trips a year i saw a special on the internet on expedia web site on a special hotel and car package that i tried to book on line for 45 mintues. what i encountered was the first page of h...
Entity
Categories: Travel Companies, Air Travel, Hotel, Hotel REservations, Travel Agents, Vacation Package
2, Report:
#1264785
Posted Date:
Oct 31 2015
Travelocity.com FALSE ADVERSTISING FOR PARAMOUNT HOTEL IN TIME SQUARE NEW YORK CITY SOUTHLAKE TEXAS Internet
TRAVELOCITY GIVING ME THE RUN AROUND AFTER 3HOUR BOOKING THE HOTEL WITHIN THE HOUR OF ARRIVING LEFT THE HOTEL VERY UPSET OF HOW FILTHY THIS HOTEL WAS SPENT OVER 3HOURS TRYING TO GET MY $500 REFUND WHICH THEY WERE TRYNG TO CHARGE ME A FULL NIGHT AFTER WALKING OUT WITHIN THE HOUR TR...
Entity
Categories: Hotel
3, Report:
#1264782
Posted Date:
Oct 31 2015
Paramount Hotel Time Square New York hotel very small false advertising thru travelocity.com dirty room spider cob webs every where new york New York
Booked a hotel thru Travelocity.com for Paramount Hotel in Time Square New York city so called 4 star took pictures of the room when I arrived the outside looks amazing lobby seemed great once I arrived into the room 17th floor i was shocked at the filth in the room immediataly sta...
Entity
Categories: Hotel
4, Report:
#1247255
Posted Date:
Aug 08 2015
Travelocity.com Travelocity Misrepresents Travel Services, Doesn't Attempt to Correct Its Errors Southlake TX
Travelocity misrepresents transactions and when errors/misrepresentations are brought to its attention, it refuses to do anything about it and simply responds, Too bad, no changes, refunds, or cancellations. Using Travelocity's website and search criteria, I booked a hotel tha...
Entity
Categories: Lodging
5, Report:
#1219743
Posted Date:
Apr 01 2015
Travel plus.com Scammed, lied Internet
I noticed a charge on my AmEx card that I decided to call because I didn't recognise the website.
When I went to the website I had never seen it before. The lady I spoke to on the phone said that I had made a purchase from Travelocity.com.
However, since I have had cancer surgery ...
Entity
Categories: Travel Services
6, Report:
#1202732
Posted Date:
Jan 19 2015
Travelocity.com Change your ticket and get charged $300 re-booking fee which can only be paid by credit card and not by accumulated credit Internet
I booked a round trip flight from Orlando, Florida, to London, England, in December 2014, for a trip in April. I booked way before the terror attacks in Paris. Watching the news made me think about traveling abroad, so I cancelled my trip. Travelocity told me that I could no...
Entity
Categories: Travel Services
7, Report:
#1130569
Posted Date:
May 08 2014
hotwire.com hotwire False advertising said regular rate of hotel was 102 dollars it was really 64 San Francisco California
Complaint Description:Advertising deception. Secret hotel was to be 43% off of regular rate of $102 but real regular rate is $64 dollars. As shown on other websites. Advertising deception. Secret hotel was to be 43% off of regular rate of $102 but real regular rate is $64 dollars. A...
Entity
Categories: Hotel
8, Report:
#1123418
Posted Date:
Feb 13 2014
travelocity.com fraudalant charge internet
I looked up a trip and put a debit card for payment. The payment did not go through, yet they took a dollar out of my account. I am not getting any service to get my money back. I called the number that was on the transaction and got nobody. I called traveloc...
Entity
Categories: Air Travel
9, Report:
#1116784
Posted Date:
Jan 19 2014
Travelocity.com Travelocity cancellation policy scam ... Co cannot answer phones... call volume & computer problems. Cyber Internet
In summary, please save yourselves the money and headache do not use travelocity it is a SCAM! You will have 24 hours to cancel trip . However, you will not be answered by customer service until 3-4 days later after you are on hold 38- 42 minutes and still no answer. By this tim...
Entity
Categories: Air Travel
10, Report:
#1056541
Posted Date:
Jun 05 2013
TRAVELOCITY.COM HORRIBLE SERVICE, WON'T CHANGE FLIGHT AFTER THEIR MISTAKE Internet
This company changed my departure time and when i needed to change the flight back closer to what i initially needed it they told me because i had two airlines, Ametican and Delta that they couldn't do anything because the airlines didn't want to help out. They had me on the phone f...
Entity
Categories: Air Travel
11, Report:
#1041533
Posted Date:
Apr 08 2013
Travelocity.com Don't disclose that you will be charged extra for seat assignments, Internet
I just did a search on Kayak for flights to Italy through Kayak and thought, mistakenly, that when they offered to allow you to book through Kayak.com that you were booking through the airline -- they used to transfer you to the airline to book. Instead, I ended up booking thr...
Entity
Categories: Air Travel
12, Report:
#986394
Posted Date:
Dec 24 2012
travelocity Travelocity travel insurance Internet
Booked a flight for my 13 yr old and me on Travelocity.com... Insurance was automatically added to our fees. I could not remove the insurance but thats not the worse part. I went ahead and booked the trip with the insurance and encountered a personal emergency with my 13...
Entity
Categories: Travel Services
13, Report:
#982579
Posted Date:
Dec 15 2012
kayak.com travelocity.com ticket booking Internet
I booked a ticket at kayak.com (operated by traveocity.com) DME to JFK and back with Transaero airlines for 391.50. The ticket was for my Mother-in-Law . Same day in the middle i of the night travelocity.com sent me an email that they couldn't
process my ...
Entity
Categories: Travel Agents
14, Report:
#973622
Posted Date:
Nov 26 2012
travelocity.com Travelocity stole my money and left me homeless in a strange city, then mocked me, Internet
I booked a room the hotel did not honor their special secret rate then said I needed a $250 CASH deposit whicn I didnt have (for a 39 room) They refused to refund the money statiing the reservation was there I decided not to take it
Entity
Categories: Hotel
15, Report:
#944003
Posted Date:
Sep 20 2012
Travelocity Incentives (Gift card website) travelocity.com(pay with Credit Card) vs travelocity incentives(Gift card) same hotel is $300 more if paying with GC. Internet
I am traveling to California for my Brothers Memorial.... i attempted to use some travelocity gift cards by booking hotel and car rental on www.travelocity.com. i found a fantastic deal of $435 for hotel and car rental however i was told i had to go to www.travelocity/incentives.com...
Entity
Categories: Hotel
16, Report:
#885373
Posted Date:
May 20 2012
Reservations Rewards automatic sign up for membership via a link on Travelocity.com by NOT clicking a box. Internet
This company is a SHAM. By not clicking on a box you are automatically signed up! The link I checked into was in Travelocity.com. I will NEVER use Travelocity.com again.... EVER. this is the second time in several years I've had this same outcome. ...
Entity
Categories: Travel Services
17, Report:
#879971
Posted Date:
May 09 2012
Travelocity.com Travelocity Travelocity could not handle connections revisions, never called back, nor e-mailed as offered and promised. Internet
Right after buying a round trip plane ticket to Italy with the desired pricing and connections, Travelocity e-mailed me to note that a 2 1/2 hour layover in Amsterdam was now a 14 hour layover. I called and after an hour being on and off hold, was told th...
Entity
Categories: Air Travel
18, Report:
#830622
Posted Date:
Jan 29 2012
Travelocity.com Travelocity.com We used Travelocity to book our trip to Mexico. The trip details claimed that transportation from the airport was complimentary by the hotel. We discovered as the trip got closer that the hotel only Houston, Texas
We used Travelocity to book our trip to Mexico. The trip details claimed that transportation from the airport was complimentary by the hotel. We discovered as the trip got closer that the hotel only provides comp transportation from Cancun airport when you book directly through them...
Entity
Categories: Travel Agencies
19, Report:
#830591
Posted Date:
Jan 29 2012
Travelocity.com Travelocity.com We used Travelocity to book our trip to Mexico. The trip details claimed that transportation from the airport was complimentary by the hotel. We discovered as the trip got closer that the hotel only Houston, Texas
We used Travelocity to book our trip to Mexico. The trip details claimed that transportation from the airport was complimentary by the hotel. We discovered as the trip got closer that the hotel only provides comp transportation from Cancun airport when you book directly through them...
Entity
Categories: Travel Agencies
20, Report:
#798442
Posted Date:
Nov 16 2011
Travelocity Travelocity's Customer Bill of Rights - Don't be Fooled! Southlake, Texas
On the Travelocity.com website, you will find the following:Customer Bill of Rights: In other words...We here at Travelocity believe that you deserve great travel experiences. That's why we created our own Travelocity Customer Bill of Rights and realigned our entire organization so ...
Entity
Categories: Travel Services
21, Report:
#797307
Posted Date:
Nov 12 2011
Travelocity They took my money for tickets then cancelled them. Now I can't get my money back. San Francisco, California *EDitor's Suggestions on how to get your money back into your bank account when someone wrongfully takes it from you!
Dear Sir and Madam,
On 11.11.2011 I reserved and purchased 12 tickets (using my local bank issued credit card) in the direction Singapore - Los-Angeles - Singapore from travelocity.com and received a confirmation email from them with e-ticket numbers and all other required inform...
Entity
Categories: Travel Agents
22, Report:
#782575
Posted Date:
Sep 28 2011
Travelocity Travel Protection Opt Out Policy Internet, Internet
When I ordered an airline ticket from travelocity.com, I was automatically billed $24.95 for Travel Protection insurance. I was not aware of the charge until I reviewed my statement. I did not purchase this insurance. Travelocity has refused to refund my money beca...
Entity
Categories: Air Travel
23, Report:
#756678
Posted Date:
Jul 26 2011
Travelocity.com Travelocity fraud, Top secret deals, bait and switch Internet, Internet
We were driving through West Virginia on June 17, 2011 and my wife logged on to her computer to find a hotel for us for the night in the Charleston WV area. We have used Travelocity.com many times before, and on their website Travelocity has a section called Top Secret ...
Entity
Categories: Travel Agents
24, Report:
#752417
Posted Date:
Jul 13 2011
Travelocity travelocity.com TRAVELOCITi Internet
They failed to properly notify me that the fly by night airline I trusted them of traveling Pacific Wings had canceled my flight and I did not find out until the day of travel. this left me totally screwed.
The airlines explanation was They did not get to...
Entity
Categories: Air Travel
25, Report:
#750631
Posted Date:
Jul 08 2011
Travelocity.com travelocityincentives.com Gift Cards Are Useless Internet
Travelocity gift cards are useless for simply booking an airline flight. You can book the flight through the Travelocity.com website but cannot use the gift card(s). You have to use another website, travelocityincentives.com, but cannot book a flight alone only with a ho...
Entity
Categories: Air Travel