- Report: #944003
Complaint Review: Travelocity Incentives (Gift card website) - Internet
Reported By:
Dee -
burleson, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Travelocity Incentives (Gift card website)
Internet, United States of America
Phone:
Web:
travelocityincentives.com
Categories:
Business Rating:
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Travelocity Incentives (Gift card website) travelocity.com(pay with Credit Card) vs travelocity incentives(Gift card) same hotel is $300 more if paying with GC. Internet
I am traveling to California for my Brothers Memorial.... i attempted to use some travelocity gift cards by booking hotel and car rental on www.travelocity.com. i found a fantastic deal of $435 for hotel and car rental however i was told i had to go to www.travelocity/incentives.com to redeem my hotel travelocity gift cards. When i attempted to book the same hotel for the same time period on Travelocity Incentives website it was $936 just for hotel. The only difference is i will be paying with a Gift Card versus a Credit card and it is $500 more just for HOTEL? What a scam!
1 Updates & Rebuttals
D_Up
Pasadena,California,
Same thing happened to me
#2Consumer Comment
Sun, August 11, 2013
I had a similar experience with Travelocity on a considerably smaller scale in early 2013. I was trying to reserve a Las Vegas hotel room on the travelocity site w/ a $30 gift card. They said I had to go to a separate gift card site. The casino/hotel was $35 more per night through their so called "incentive"/gift card site, over their regular site. What a complete ripoff. Someone gives you a gift card and not only is the $30 dollars they spent on the card worthless, they charge more on top of it! Basically that's stealing.
I then attempted to get ahold of someone at corporate in Texas about it. Called at least 6 times. Finally found what I thought was the right number. I'm on hold for 30minutes, told someone will help me soon, then right around 30minutes, disconnected. Repeat process. Happened multiple times. NEVER could get a person besides some clueless overseas call center. Only after I filed a complaint w/ the better business bureau did they get back to me. They gave me another $25 gift card, lol, which I've smartly yet to use. I did check after and it looks like they're only stealing from you for some Hotels. Some look like the same price as w/out the gift card. Needless to say, completely unethical.
