- Report: #752417
Complaint Review: Travelocity - Internet
Reported By:
Mark -
Fort Lauderdale, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Travelocity
4200 Buckingham Boulevard MD 1400 Fort Worth, TX 7 Internet, United States of America
Phone:
Web:
www.travelocity.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Travelocity travelocity.com TRAVELOCITi Internet
They failed to properly notify me that the fly by night airline I trusted them of traveling "Pacific Wings" had canceled my flight and I did not find out until the day of travel. this left me totally screwed.
The airlines explanation was " They did not get to me yet on their call list" BS. Travelocity did send one email. However, they send so much spam I did not see it. No phone call, text of snail mail.
Furthermore, their insurance "Travelguard" would not do anything either and am out the $19.95 I paid for this insurance. One would assume this a flight cancelation would be covered but not so. I guess you really need to read the fine print.
The airlines explanation was " They did not get to me yet on their call list" BS. Travelocity did send one email. However, they send so much spam I did not see it. No phone call, text of snail mail.
Furthermore, their insurance "Travelguard" would not do anything either and am out the $19.95 I paid for this insurance. One would assume this a flight cancelation would be covered but not so. I guess you really need to read the fine print.
