- Report: #1442413
Complaint Review: Expedia - Bellevue WA
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Expedia
333 108th Avenue NE Bellevue, 98004 WA, United States
Phone:
1-425-679-7200
Web:
expedia.com travelocity.com
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Expedia Expedia.com, travelocity.com Expedia is scamming customers advertising cheap hotel rates & charging full price at check out !!!! Bellevue WA
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On may 10,2018 I tried to book on expedia and travelocity as a customer for years i book 5 to 6 trips a year i saw a special on the internet on expedia web site on a special hotel and car package that i tried to book on line for 45 mintues. what i encountered was the first page of hotels shows discounted rates with the car included under the price that is slashed and hight lighted in big red letters.
After you submitt all your imfo hotel and car imfo i proceded to ck out to find that my 10 day trip at $55.00 a day hotel comes with a free rental car but does not include taxes and fees so the total should be $642.82 inc taxes and fees for 10 days. The total that expedia came up with was over $1100.00 dollars not the same that i added up. So i called expedia at 8.30 two and a half hours later three sales people two supervisers and every hour the price went from $55.00 to $56.00 to $58.00 for the same room with a free car but i could not book it and after sending them pictures of their site with that price and the included FREE car.
They would not Honor the deal that is a consumer ripoff they are misleading with false advertising they should be fined heavely and takeing off the internet. I spoke to andy a superviser after he played games with me saying he didnt get my emailed piture of the special which i sent five times CASE ID REQ;S-160437724. HE finally admitted he got it but he would not honor that price i want what is advertised and he finally hung up the phone on me Very rude!!!
I called back and spoke to another superviser Rachael and after a hour on a recorderd line she would not honor it either they are in central america and you can not get a superviser in america what a shame!!!,I also look up Travlocity the sister site of Expedia and they advertise the same deals but at ck out they are charging you full retail price too.See the pitcures i included they dont lie i can't make this s**t up i am hoping Expedia corporation that is in washington U.S.A will honor this trip at this price.
