I looked up a trip and put a debit card for payment. The payment did not go through, yet they took a dollar out of my account. I am not getting any service to get my money back. I called the number that was on the transaction and got nobody. I called travelocity and talked to someone. Sounded like they were from india. He told me travelocity was in transition to a new company and I probably crossed into their system. They routed me to a different number. No one picked up. I used to use Travelocity all the time. I will never use them again.