1, Report:
#1520546
Posted Date:
Aug 17 2022
NORDICTRACK TD BANK THEY BILLED FOR MERCHANDISE THAT WAS ORDERED BUT NEVER DELIVERED
I placed an order for Nordictrack equipment on January 6, 2022 but the equipment was never delivered. In June of 2022 they started billing me for this equipment via TD Bank. I notified both TD Bank and Nordictrack that I did not receive the equipment but they refuse to acknowledge a...
Entity
Categories: Fraud
2, Report:
#1513617
Posted Date:
Nov 22 2021
NordicTrack iFit iCON Received Treadmill with Manufacturing Defect, Nordictrack refuses to refund or replace Logan Utah
I received a brand new treadmill with a manufacturing defect, causing the belt to scrape and against the front cover, which makes a terrible noise and causes the belt to jerk every time it catches the seam. NordicTrack refuses to process a return and either provide a full refund or ...
Entity
Categories: Exercise Equipment and Parts
3, Report:
#1512886
Posted Date:
Nov 22 2021
Nordictrack / Icon Fitness Icon Fitness Nordictrack Refusing to Refund money and / or honor warranty for a dangerous malfunctioning treadmill West Logan Utah
I am writing to make other fellow consumer aware of my nightmare experience having purchased a NordicTrack treadmill. For context this is the 2nd machine we have purchased in the past 5 years. Our first machine worked for 4 years albeit during that time we had to replace various p...
Entity
Categories: Health & fitness, boxing and fitness equipment
4, Report:
#1496002
Posted Date:
Jun 05 2020
NordicTrack Icon Fitness Iconfitness.com Intentional misleading ship dates and willfully obstructive customer service Logan UT
I recently made a purchase of a NordicTrack elliptical exercise machine. A name brand that I thought I could have confidence in. Nordic track is owned by the parent company Icon Fitness. On the website sales page, the equipment was listed as in-stock with a ship date of 2 weeks late...
Entity
Categories: Exercise Equipment and Parts, Health & fitness
6, Report:
#1484852
Posted Date:
Sep 11 2019
Nordictrack Unreliable product. Atrocious customer service. Logan Utah
NordicTrack X22i
Very poor customer service. Unreliable product. Under warrantee which includes parts and labor. After two breakdowns in the first six months of ownership, they expect me to pay for labor or to do it myself. The mechanical/electrical diagram for replacement of the co...
Entity
Categories: Exercise Equipment and Parts
7, Report:
#1481789
Posted Date:
Jul 12 2019
IFIT.COM Charged automatic renewal in spite of cancellation
I bought a NordicTrack treadmill that included the iFit.com subscription for a year. I decided not to renew it and when they asked I declined. I never gave iFit.com my credit card account since I bought the treadmill directly from NordicTrack. I was charged for the renewal to the cr...
Entity
Categories: fitness training
8, Report:
#1457384
Posted Date:
Aug 20 2018
TransVan Lines - moving company SCAMMERS . THEY LIED, DESTROYED AND STOLE MY BELONGINGS Davie Florida
On July 18 2018 I received my shipment of boxes from Florida to Colorado. I can’t even begin to list all the items that are severely damaged or broken or lost / stolen
Let’s start with the damaged ones (and I didn’t open all the boxes yet so I’m only listing the things that ...
Entity
Categories: Moving, Moving And Storage, Moving Companies, Moving Company
10, Report:
#1435989
Posted Date:
Mar 26 2018
ICON Health & Fitness NordicTrack iFit Altra Pro-Form FreeMotion Fitness Gold's Gym Weider Weslo HealthRider UTS Lotus ICON Health & Fitness sells faulty equipment then does not fix/replace it. Logan Utah
I am writing 100's of reviews all across the internet about these treadmills and more so, the company and its RIPOFF distributors. My treadmill machine arrived faulty and after 4 hrs of terrible assembly instructions, I found the handle was badly manufactured - THE NOTE SAID - Do no...
Entity
Categories: Health & fitness
11, Report:
#1425280
Posted Date:
Jan 25 2018
Nordictrack fitnes equipment They ordered twice the item i was supposed to purchase California
Dont order from this company they are a bunch of thieves.They placed a double order to my company and as soon as i speak to a representative they reconect me to their financing departemtn that is just a line that nbo one answers.The employes are the same as management.They dont conn...
Entity
Categories: fitness training
12, Report:
#1390975
Posted Date:
Aug 07 2017
Nordic Track ICON Fitness Elliptical Has Not Worked Since Date It Was Delivered Logan, UT, Utah Nationwide
PHYSICAL ADDRESS: 1500 S. 1000 W LOGAN, UT 84321-9813 In late February 2016, I purchased an elliptical machine from NordicTrack.com. The delivery was scheduled for the first week in March 2016. The elliptical arrived, and it was quickly assembled....
Entity
Categories: Sporting Goods
13, Report:
#1359903
Posted Date:
Mar 06 2017
Iconfitness Horrible service and shipment never sent to Logan Utah
I am so disappointed wit my experience attempting to purchase a elliptical from the Iconfitness company. It's brands are NordicTrack, ProForm, Weider, Gold's Gym and FreeMotion Fitness I was really hoping to start a healthy exercise program for the...
Entity
Categories: Weightloss Programs
14, Report:
#1348599
Posted Date:
Jan 09 2017
Icon Fitness Nordic track.com Waiting 2 months for a Nordic Track Treadmill DELIVERY ! Logan Utah
We ordered and paid for a Nordic Track C990 Treadmill on Black Friday 11/25/16 ($1000.00 paid). We received a call a week before delivery, stating it would be delivered on December 14, 2016, between the hours of 8:00am-12noon.
At 11:50am on December 14, 2016 we received a call t...
Entity
Categories: Adult Care Facilities
15, Report:
#1279648
Posted Date:
Jul 22 2016
NordicTrack ICON Health & Fitness Defective Products & Lack of Customer Service Logan, UT Utah
During the Thanksgiving holiday, November 2015, I purchased a NordicTrack x11i, online. The amount of $2,559.35 was quickly deducted from my account and the item was not delivered until 12/24/2015. The delivery personnel asked me to come outside and examine the product a...
Entity
Categories: Weightloss Programs
16, Report:
#1250317
Posted Date:
Aug 23 2015
NordicTrack Fraudulent Warranty NordicTrack Products Internet
I bought a VR-25 exercise bike directly from Nordictrack.com. I also bought their premium warranty where the salesman’s email claimed “someone” would come to my house to repair the bike as needed for 6 years. This claim is documented in an email.
The bike eventually ar...
Entity
Categories: Sporting-good Manufactures
17, Report:
#1225994
Posted Date:
Apr 30 2015
Iconfitness/Norditrack Norditrack is a fraud Logan, Ut Nationwide
On 2/12/15 I contacted NordicTrack. I was looking to talk to one of the professional reps to find out about diff. equipment. During our coversation I pointed out that my appt. is really small. He suggested that I get Elliptical. I applied for PayPal credit and purchased everything: ...
Entity
Categories: Alternative Health
18, Report:
#1201882
Posted Date:
Jan 15 2015
IFIT BUYER BEWARE!!!!! Logan UT
Purchased a NordicTrack Treadmill in February 2014. The treadmill itself is great, whereas the IFIT compatibility function does not work. I have troubleshooted with IFIT support for almost a year now and the response is ALWAYS 1)IFIT is a really simple product so sometimes your ...
Entity
Categories: Miscellaneous Companies
19, Report:
#1197095
Posted Date:
Dec 22 2014
All Pro Treadmill Services Dan Leon came to home to repair treadmill console, took console to send in for repairs, he never returned it. I paid him $380 Escondido California
BEWARE!! Do not do business with this man. He came to my home to repair a NordicTrack treadmill, told me the console needed repair and needed to ship it to Detroit. He asked for $380 in advance, which I paid. He never returned the console and any of my phone calls. He is a thief and...
Entity
Categories: Sporting Goods
20, Report:
#1188123
Posted Date:
Nov 11 2014
Choice Fitness Repair / Kevin Oye Over promised and never delivered. UNPROFESSIONAL and DISHONEST. Full excuses! Etobicoke, ON Internet
Choice Fitness/Kevin Oye took our money and ran. I contacted him on July 18th 2014, he came to diagnose my treadmill issues, ordered parts and it was downhill from there. Scheduled and reschedule and cancelled appointments without notice in a span of 4 months. He even sent ano...
Entity
Categories: Adoption Agencies
21, Report:
#1187054
Posted Date:
Nov 05 2014
Nordictrack ICON Health and Fitness Warranty service will not be provided until I disassemble the treadmill and attempt to fix machine. Nationwide
I purchased my Commercial 1750 and the extended warranty from Nordictrack.com on 10/13, we use the treadmill approximately 4 times a week. The machine was working great, until about a month ago when it started making a squeaking sound when we use the incline. The sound has incre...
Entity
Categories: Sporting-good Manufactures
22, Report:
#1169116
Posted Date:
Aug 12 2014
Nordictrack Icon Fitness, Icon Service Nordictrack fitness equipment that fails, customer service that is manned by one person, extended service that does not deliver and iFit upselling Nationwide
I bought a NordicTrack e15 Elliptical in 2012 and was upsold the ifit 2 year membership and an extended warranty in a subsequent call with customer support. The elliptical started having issues within a few months of use (total cost of the equipment, extended warranty and ifit mem...
Entity
Categories: Sporting-good Manufactures
23, Report:
#1136305
Posted Date:
Apr 04 2014
Icon Health & Fitness Nordictrack Defective product. 1 month turnaround on replacement part that was also defective & they don't care! Logan Utah
Don't buy from this company. I'm telling you it will result in nothing but multiple headaches and disappointment and you will regret it.
We purchased a Commercial-level treadmill (Model NTL29012) on Jan. 29th. We received the treadmill a couple of weeks later and found that the ...
Entity
Categories: Sporting Goods
24, Report:
#1120543
Posted Date:
Feb 03 2014
Estes Express LEVEL II Logistics unprofessional, incompentent, horrible, stay away, Methuen MA
Worst company in the business. They came to pick up a treadmill twice and walked away twice. They are blaming NordicTrack saying that its not packaged properly. NordicTrack says since I'm the end user it's not my responsibility. Now they refuse to take my calls. I've been trying to ...
Entity
Categories: Shipping Companies
25, Report:
#1114172
Posted Date:
Jan 09 2014
iFit www.iFit.com iFit Service Rarely Functional and Customer Service Doesn't Help logan Utah
Regarding the iFit service... I purchased a NordicTrack elite 9500 two years ago (December of 2011) and one of the deciding factors when making that purchase was the iFit feature of creating custom maps on the treadmill and saving them for reuse. A month or so after I bought it, iFi...
Entity
Categories: Fitness Consultants