- Report: #1457384
Complaint Review: TransVan Lines - moving company - Davie Florida
Reported By:
Serena -
Longmont , COLORADO, United States
Submitted:
Updated:
-
Author Confirmed
Why?
TransVan Lines - moving company
10200 W state rd 84 Davie, 33324 Florida, United States
Phone:
9544824460
Web:
transvanlines.com
Categories:
Business Rating:
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TransVan Lines - moving company SCAMMERS . THEY LIED, DESTROYED AND STOLE MY BELONGINGS Davie Florida
On July 18 2018 I received my shipment of boxes from Florida to Colorado.
I can’t even begin to list all the items that are severely damaged or broken or lost / stolen
Let’s start with the damaged ones (and I didn’t open all the boxes yet so I’m only listing the things that I saw but seen the conditions of the boxes I’m expecting more )
- glass cabinets - broken glass
- mirror cabinets - broken and chipped in several points
- master bed electric piece - not working properly + both the outlets are broken (it was all bent and put away without ANY kind of wrapping or caution)
- antique chair - broken (leg ripped)
- electric couch - connecting part broken (ripped apart)
- dining table - all the corners are damaged
- dresser - broken
- king bedroom dresser - broken (leg ripped apart)
- chess table - severely scratched
- mugs collection - destroyed
The conditions of the boxes in witch my belongings Arrived are EMBARASSING
The boxes Are damaged, broken.
It looks like they were taken and threw against a wall. Most of the plastic sturdy boxes are broken/ damaged.
(See pictures attached)
THE FOLLOWING ITEMS ARE LOST AND NOWHERE TO BE FOUND:
- 65 inches Samsung CURVED tv - 4K
- king mattress
- peter lik photograph framed - this is a precious limited edition piece of art . The current price for it in a gallery is 35,000 $
Second shipment just came back
The STOLEN items from the previous shipment are nowhere to be found (of course)
My rowing machine is broken, scratched and severely damaged
My Nordictrack treadmill is broken , there are several scratches , the right arm is damaged , the arms cushion are ripped , the electric cord is shredded. The conditions in which my stuff was loaded into the moving truck were AWFUL . The negligence of your company and your workers is by far the worst I have ever seen.
My patio furniture (chairs, table and lounge chairs ) was all damaged. Scratches all over it.
they lost several parts and pieces of my furniture and now I am unable to put it back together .
They were rude, disrespectful and overall EXTREMELY UNPROFESSIONAL . Let alone the fact that they give3 you an estimate and then, after loading everything on the first truck (literally throwing your belongings ) they tell you that they want more money.
Nobody from the company called us, gave us information on how to file a complaint.
The only communication we had with trans van lines was a text message from a former employ that texted us : " I resigned from working for Trans Van Lines over two weeks ago, because I was very disturbed by what happened with your move and the poor service involved following your first delivery. That made me sick to my stomach and I lost all my motivation to work for them after having g a position there since last year. I am very sorry that their service for your move was so poor, and I resigned over it, as I can no longer be part of that organization "
