I am writing 100's of reviews all across the internet about these treadmills and more so, the company and its RIPOFF distributors. My treadmill machine arrived faulty and after 4 hrs of terrible assembly instructions, I found the handle was badly manufactured - THE NOTE SAID - Do not contact your supplier - CALL US DIRECTLY. I did again and again and again and again NOTHING !!!!!!!! I stopped my payment with paypal - nothing now i had to stop my payment with the credit card. TERRIBLE EXEPERIENCE They own other treadmill companies too so be carefull !!