1, Report:
#1531282
Posted Date:
Mar 04 2024
DirecTV AT&T AT&T / DirecTV Actively Anti Senior (2024) Santa Rosa California
Inaccessible to seniors in such to go beyond gross negligence and could be perceived as intentional abuse for profit.
The Genie remote was unusable. The $25 high visibility replacement remote was the same remote with the addition of an even more inaccessible button. The $2...
Entity
Categories: Satellite Dish Companies, Television Parts & Services, television
2, Report:
#1526086
Posted Date:
May 01 2023
DIRECTV It never works all you get is a floating DIRECTV
They charge large amount of money and all you get is a floating DIRECTV logo on every screen channel (except for 1-channel).
Entity
Categories: Streaming service DIRECTV NOW
3, Report:
#1525888
Posted Date:
Apr 21 2023
DirecTV charged me for a tech visit eventhough it was supposed to be free. Now they've lost the chat log. El Segundo CA
A storm damaged my dish. I chatted with DirecTV to schedule a tech visit. I was told multiple times that the tech visit would be free of charge. The tech came and fixed the issue. But a few days ago, I see a $99 charge for the tech visit. I contact them and explain I was told it wou...
Entity
Categories: cable company, Streaming service DIRECTV NOW, Cable Companies, Satellite tv, Cable TV
4, Report:
#1525582
Posted Date:
Apr 07 2023
Directv Charged me for 2 months service before service was activated. Did not provide all the promos promised
I did a lot of research before switching to Directv. I made the mistake of not looking for Directv reviews and complaints. On march 20, 2023 I chatted with Bea on Directv’s chat line from 3:46 PM until 5:29 PM, 1 hour and 45 minutes. He assured me he had checked all the...
Entity
Categories: satilite tv from direct tv
5, Report:
#1505656
Posted Date:
Mar 03 2021
Alight/Aon Alight/AT&T AT&T contracted them to control retiree HRA, 12 denied claims in past 16 months, 59 hours on phone fixing their mistakes Lincolnshire Illinois
ATT contracted Aon in 2015 to handle retiree claims for Health Reimbursement Account, from 2015 thru 2019, never had a claim denied or had to make a call. Aon got bought up 2 years ago by Alight ,a company controlled by ATT, In the year 2019 , 1st claim denied Dec.2019, then 2020, J...
Entity
Categories: Health care provider network
6, Report:
#1505066
Posted Date:
Feb 15 2021
Directv At&t Continued to bill after services cancelled El segundo California
I cancelled my subscription in Jan 2021 after 6 years of service. They bill me for February services. I called to have it corrected. I was told that the charges were valid.
Entity
Categories: Cable TV
7, Report:
#1498285
Posted Date:
Aug 01 2020
att/directv att uverse directv at&t scam call adding services not authorized
got a call from a guy from att/directv. said since I was a loyal customer they wanted to add some free channels. when I asked if it was free he hung up on me. couple hours later I got an email saying I added services and a contract. Now att is playing stupid. Do not trust this compa...
Entity
Categories: Cable TV Fraud
8, Report:
#1498050
Posted Date:
Jul 26 2020
AT&T AT&T DirecTV Satellite service AT&T charges full month for partial month's service Dallas TX
I called AT&T DirecTV to cancel my service due to being unemployed during a pandemic and the bill being over $220 for years. Service was disconnected 7/21/2020. However, the rep told me that they would not pro rate my final bill, which means I will be paying for 2 weeks of sat...
Entity
Categories: Satellite Dish Companies, Satellite tv
9, Report:
#1495443
Posted Date:
May 20 2020
Costco Directv Failed to honor my sales order
In April of 2019 I signed a sales order at Costco for directv satellite. Instead of honoring my 2nd year pricing agreement, the cost went up. I can't get any satisfaction after contacting directv.
Entity
Categories: Telecom
10, Report:
#1494326
Posted Date:
Apr 23 2020
AT&T DIRECTV AT&T FRAUD FRAUD and FRAUD in addition to DOUBLE BILLING
Relocated from one condo unit to another in same building. Had to move out of the previous unit in June 2019. Bought a condo in the same building and did a full renovation taking it down to the studs. Did not move into the new condo until March 30, 2020.
Continued to pay for D...
Entity
Categories: Satellite tv
11, Report:
#1489145
Posted Date:
Dec 16 2019
American Residential Warranty Ultimate Electronics Protection Assurion ARW & Asurion Boca Raton Florida
I have an iPad that was having a charging issue. After trying several cords both apple and off-market, it would not charge.
I took it to Apple who tested it and told me the charging port was defective. As I have electronics protection, I filed a claim and paid the deductible. I sent...
Entity
Categories: Warranty
12, Report:
#1485845
Posted Date:
Oct 02 2019
DirecTV Credence Resource Management DirectTV is trying to collect $774.24 on an account that has been on disaster suspension since October of 2018. 2230 E. Imperial Hwy California
DirectTV is trying to collect $774.24 on an account that has been on disaster suspension since October of 2018.My husband and I placed our Direct TV account (DTV Account No 10315378) on a Disaster Suspension on October 2, 2018, after an FPL feeder line that runs along a canal in my ...
Entity
Categories: Collections
13, Report:
#1485101
Posted Date:
Sep 16 2019
AT&T Directv Continued billing after cancellation of service Carol Stream IL
I called on September 16th to cancel satellite service. I am no longer under contract with them. I was told that they will continue to bill for service until the end of the billing cycle even though I no longer am connected!!! How can a legitimate company bill for a service th...
Entity
Categories: Satellite tv
14, Report:
#1483584
Posted Date:
Aug 16 2019
Dennis M. Le Fave Refusal to terminate service requested by customer in mid month. Will not send box to return equipment El Segundo California
I have been a customer of DTV for 25 years. Recently they charged me a late fee for 2 days late which gave me cause to look elsewhere for HDTV. I contacted DTV a week ago, asked them to terminate the service and send me a prepaid box to return their receiver. They want to terminate ...
Entity
Categories: Streaming service DIRECTV NOW
15, Report:
#1482932
Posted Date:
Aug 04 2019
DirecTV Billed for service after cancelled. Billed for equipment which was returned as instructed. El Segundo California
DirecTV is trying to illegaly bill me because I terminated their service.
When I called this company and told them I was terminating, they did not immediately stop billing me for their service.
Additionally, concerning their equipment, I was told to take the equipment to ANY s...
Entity
Categories: Wrongful Billing
16, Report:
#1481503
Posted Date:
Jul 07 2019
DirecTV Undisclosed 2 yr contract extension
DirecTV contract subscribers BEWARE...........
We signed up for DirecTV service in July of 2017. We knew going in that the contract term was for 2 years.
We purchased a wireless video bridge for one of our TV's and it was installed along with the dish and DVR system. Our 2 year ob...
Entity
Categories: TV
17, Report:
#1479277
Posted Date:
May 23 2019
AT&T Now DirecTV AT&T Now Owns DirecTV Monopoly
It is unbelievable that we are allowing AT&T not all cause us to have them as cell phone service, but now they are our TV Service. They are charging extremely high fees because they are monopoly and own both cell phone service and TV Service.
Why was this allowed? Check your bil...
Entity
Categories: phone service, Cell phone, Internet, phone, and TV services
18, Report:
#1479119
Posted Date:
May 21 2019
AFNI Debt Collection, ANFI, Bloomingtom IL
I closed my DirecTV account in April. In May, I started receiving calls from ANFI stating that I owed $60.23 to DirecTV. The caller asked for immediate payment over the phone. I refused and gathered as much information from the caller as I could. After being on hold, the c...
Entity
Categories: Debt collector
19, Report:
#1478478
Posted Date:
May 09 2019
Directv Equipment return ripoff
I, apparently like many others, cancelled my Directv and was told they would send me a box to return equipment. Box never came; threw DTV boxes out after 8 months figuring they were all old and they would just throw them away anyway. Got a call from collections that they wanted ...
Entity
Categories: Cable Companies
20, Report:
#1476826
Posted Date:
Apr 10 2019
ATT DIRECTV DIRECTV billing/programming/advertising San ANTONIO TX.
Had Directv istalled march 12 2019, Choice packsge advertised at $45 a month, 1st reiever free, 2nd reciever $5, with tax quoted by business office $60.69 a month, well im in 27 days, on demand dont work,3 month free trial of starz/encore/cinamax and showtime not on. Got 1st bill to...
Entity
Categories: UTILITY, Internet sales, false advertisement
21, Report:
#1474926
Posted Date:
Mar 08 2019
AT&T DIRECTV AT&T At present they are attempting to make me pay $96.09 for five days of service. They say they have a new policy that went into effect on January 14th which states if you cancel your account within your billing cycle you pay for the whole month. However none of their customers know about this because it is not reported to them.
I have personal issues that I'm dealing with right now with my mother passing away on January 6th. So the timing of canceling the DirecTV AT&T account was not planned out. The customer service representative never said anything about AT&T new policy which is nothing but down...
Entity
Categories: Consumer fraud
22, Report:
#1474144
Posted Date:
Feb 23 2019
Direct TV (AT&T) Canceled on the 3rd was Told Effective at Midnight That Day Charged for Entire Month
Called DirecTV on February 3rd asked to cancel service. I was given a confirmation number and told service would be disconnected at midnight and that I would receive an email telling me how to return the equipment. Waited about a week and never received an email so I called the comp...
Entity
Categories: television
23, Report:
#1473074
Posted Date:
Feb 08 2019
Directv Continuous calls Nazareth Pennsylvania
Keep receiving continuous calls several times a day almost every day even after both getting nasty with them and blocking the last number they called me from. They screwed me over too many times and I don't want to even speak to them anymore.
Entity
Categories: Harrassment
24, Report:
#1471587
Posted Date:
Jan 17 2019
Tiffany Grammer @ AT&T Tiffany Grammer – Parker AT&T Switch Plan Summerville SC
In late October 2018 AT&T In-Home Expert Tiffany Grammer of 204 Sprucewood Drive, Summerville, SC, a scammer, showed up at my home unannounced to ostensibly inquire about a scheduled DirecTV installation. During this conversation she inquired about my current wireless telephone ...
Entity
Categories: Wireless Carrier
25, Report:
#1471568
Posted Date:
Jan 16 2019
DirecTV Lied to make me stay a customer
Called in November 2018 to cancel as I was going to move and wantedc to get cable. Customer retention member called me back later that day and negotiated to get me to stay. I clarified the information and asked more that twice for him to tell me the details so I didnt mis unders...
Entity
Categories: Satellite TV