1, Report: #1527789
Posted Date: Jul 31 2023
Fitbit.com Failed to honor warranty.
We bought a Fitbit watch last September. The band is directly attached to the watch body. The band broke. The watch cannot be used. It is less than a year old and under warranty. We have original purchase data and packaging. The watch was purchased via Amazon. We contacted ...
CharlesB, Santa Fe, New Mexico, United S...
2, Report: #1526309
Posted Date: May 11 2023
Hisense USA Hisense Hisense USA Corporation Hisense USA Warranty Rip Off Suwanee GA
I purchased a 55in Hisense television (Model 55A6GV) back on November 22nd, 2022. At the time, the television was hardly used and worked fine with no picture or sound problems. However, on Friday 4/28 after watching television that evening without any issues, I awoke Saturday mo...
Hisense USA, Suwanee, GA, 1
Rodney P, Bedford, Texas, United States
3, Report: #1525704
Posted Date: Apr 27 2023
Samsung Electronics America Samsung Samsung Electronics Odyssey G9 Warranty and Customer Service Nightmare
I am extremely disappointed with Samsung Electronics and their failure to provide an appropriate solution for my malfunctioning monitor, which is still under warranty. The Samsung monitor (Odyssey G9) stopped working after emitting a popping sound and producing a burnt smell. Since ...
Samsung Electronics America, 1
Tyler, El Paso, United States
4, Report: #1520684
Posted Date: Sep 15 2022
JVC of America JVC Electronics Delayed fulfilling their warranty
I contacted JVC Customer Service on 1 July 2022 to file a warranty claim on a TV purchased through Walmart.com. I have contacted customer service and given them all of the information they requested to go forward with the claim. After 3 days of phone calls to the company I finally...
JVC of America, 1
Roger, Tucson, United States
5, Report: #1518031
Posted Date: May 07 2022
asurion.com scam Nashville TN
Bought an Asurion 2-yr warranty for a new laptop in Dec 2019. About 22 months later, I registered a claim on their website for a small hardware problem. Automated response was: ‘We’re mailing you a box with ... a prepaid shipping label. Look for it in the next 5 busines...
asurion, Nashville, TN, 1
Catmonkey, Post Falls, United States
6, Report: #1512445
Posted Date: Oct 03 2021
Dell Technologies Dell.com; Dell Financial Services, Dell USA or Dell Premier Dell.com played fast and loose with the price of warranty and extended services for my laptop. Round Rock TX
On October 2, 2021 I went online, Dell.com, to order an extended service warranty for my Dell laptop. Dell.com states that if you renew online you receive a 15% discount of the annual extended service warranty. At checkout, the total was $107.55, no shipping fee, no taxes and th...
Dell Technologies, Round Rock, TX, 1
Debra86351, Sedona, AZ, United States
7, Report: #1508529
Posted Date: May 31 2021
BMW of Springfield BMW North Ameica Refuse refund of unused portion of Wheel /tire & Key FOB warranty Springfield NJ
On December 4th, 2018, I purchased a 2015 BMW 435i Xdrive for $34,949, (Along with the wheel and tire warranty ($2,450 for 5 years) and key FOB insurance ($399.75 for 3years) in an all cash deal from BMW of Springfield. Not long after that when I took the car to The Bimmer Clinic fo...
BMW of Springfield, Springfield, NJ, 1
Mr. Wilson, Hopelawn, NJ, United States
8, Report: #1503380
Posted Date: Jan 12 2023
ASURION ASURION. This is a multi-location business. REFUSED to honor EXTENDED WARRANTY, paid for at Walmart, on LG TV NASHVILLE TN
ASURION refused to honor EXTENDED WARRANTY, paid for at time of purchase for NEW LG 55 INCH TELEVISION...Claiming warranty was running concurrently with manufacturer warranty for first year, I was told at Walmart (And every extended warranty I have purchased has been) the EXTENDED w...
ASURION, NASHVILLE, TN, 1
Jack, Kenosha, WI, United States
9, Report: #1503358
Posted Date: Dec 29 2020
ASUS Computer ASUS ASUStek ASUS Computer INC Failed to uphold warranty by citing customer damage that did not exist prior to shipping for service
I had purchased an expensive $500 gaming monitor. Within 4 months of owning it, there was a dead pixel on the screen. I opened a support case with ASUS, and sent my monitor in for repair. As ASUS provided the label, I was not able to add insurance to my FedEx shipment. Upon arrival ...
ASUS Computer, 1
DoNotBuyASUS, Escondido, United States
10, Report: #1501232
Posted Date: Oct 23 2020
Choice Home Warranty Septic Tank Back up
DO NOT USE Choice Home Warranty for your home they are A RIP OFF. I called to file a claim because my septic system back up into my home. When filing the claim I asked the representative if he could give me the names of some of the companies which they used in my area. He advi...
Choice Home Warranty , 1
Pamila, Kernersville, North Carolina, Un...