1, Report:
#1512296
Posted Date:
Dec 09 2021
BestBuy.com Do not honor pricing commitments & communication a nightmare. AZ
Best Buy is a time wasting, unethical firm that does not honor their commitments. Their chat line strategy seems to be geared toward ignoring direct questions, stalling, transferring to other agents only to start the process over again. I started to order a refrigerator online ...
Entity
Categories: Online sales, Best Buy
2, Report:
#1486547
Posted Date:
Oct 19 2019
CEO CORIE BARRY / STEVE WALIGOSKI BEWARE of BEST BUY ! STEVE WALIGOSKI LEES RAYES BEWARE OF BEST BUY Stay Away !!! 7601 Penn Ave S MN
CEO Corie Barry / Steve Waligoski BEWARE of BEST BUY ! Steve Waligoski Senior Executive & This Is The Description after Steve Waligoski's Revision, Please LOOK >>> Specialist... What's Included AC power cord Brother HL-L2370DW Wireless Black-and-White Printer DR-730 drum Installati...
Entity
Categories: Printers
3, Report:
#1470050
Posted Date:
Dec 22 2018
bestbuy.com best buy san bruno Very bad customer service, dont even know what they sell. San Bruno California
If your thinking of shopping at a Best Buy, I highly recommend NOT going to the San Bruno California store, and avoid their online store at all cost!!! I left thier store an hour ago. Here is what todays experience was, and why you should avoid the place. I went to buy a windows/and...
Entity
Categories: COMPUTER, Computer Service & Repair
4, Report:
#1463687
Posted Date:
Oct 05 2018
bestbuy ordered some items, and two were missing when the package arrived.I was told that the system wouldn't allow them to issue a refund or reshipment. richfield minnesota
This was the first time i placed an order with this company.I ordered some items on 10/3, and the package arrived to day 10/5.I opened the package and two items were missing.I called and was told that no refund or reshipment was made, and that the system wouldn't let them issue anyt...
Entity
Categories: Cell Phone cases and accessories
5, Report:
#1306909
Posted Date:
May 21 2016
Best Buy Ripoff Alert!!! Poor Customer Service!!! Attempted Fraud!!!! Tampa Florida
I ordered a laptop online at Bestbuy.com and I chose the Dale Mabry location to pick up the purchase an hour later. The online form asked if I would have another person picking up the item and I carefully placed my employee's name on the form. When he was sent to pick up my laptop, ...
Entity
Categories: Computer Manufactures
6, Report:
#1292175
Posted Date:
Mar 07 2016
BestBuy Will not uphold warranties/return policy Mooresville North Carolina
The first day of 2016 I returned a laptop to Bestbuy as my time of purchase and warrenty states I could. I returned the laptop to exchange it for a higher quality one within my allowed time. The new laptop I received from bestbuy is more expensive which I expected. It was having a m...
Entity
Categories: Audio & Electronic Retail Stores
7, Report:
#1278812
Posted Date:
Jan 08 2016
E z inc Viper Python Car alarm security Vista CA
I am disappointed with this company to say the least (Directed Electronics - DEI holdings) and they should be ashamed of themselves. They made this product called Viper Home automation (model vhs100). It was made exclusively for BestBuy bestbuy.com/site/viper-w… .&...
Entity
Categories: Miscellaneous Electronics
8, Report:
#1223302
Posted Date:
Apr 18 2015
Groupon Goods Artificially inflating MSRP on product in order to create false impression of discount Internet
Groupon is selling refurbushed Apple TV devices at higher-than-retail price with a claim of 30% Off(groupon.com/deals/gg-apple-tv-with-1080p-hd-13).They market this bogus bargain by stating that the regular price of the product is $99.99, even though the established MSRP for NEW App...
Entity
Categories: Miscellaneous Electronics
9, Report:
#1206764
Posted Date:
Feb 04 2015
Best Buy Selling refurbished phones out of warranty as brand new in box Nationwide
This is in regards to BestBuy.com selling refurbished iPhones without warrantys as BRAND NEW phones.
My girlfriend wanted a iPhone 5s 64gig. She is already a verizon customer and was due for an upgrade. After calling many verizon stores in the area, unable to find this particular...
Entity
Categories: Department & Outlet Stores
10, Report:
#1194564
Posted Date:
Dec 11 2014
best buy Ordering callibration for TV services Internet
Recently purchased calibration services from bestbuy.com. This was a big mistake. I would advise ordering this in person and here is why. I placed the order online for $124.85 and was given a number and acitvation code to call into. Making the appt was a nightmare... When I ...
Entity
Categories: TVs & VCRs
11, Report:
#1189666
Posted Date:
Nov 18 2014
Best Buy Daniel [email protected] I FEEL DISCRIMINATED AND TREATED LIKE A THIEF Danvers Massachusetts
I FEEL DISCRIMINATED AND TREATED LIKE A THIEFGM Name Daniel Forte [email protected] Location Danvers MAMy second visit to this location same problem with same member.I wanted to purchase 9 gift cards. When I went to pay for them GM Daniel Forte came out of his office to atten...
Entity
Categories: Customer
12, Report:
#1150355
Posted Date:
May 28 2014
BestBuy.com Unnecessarily tied up funds in my bank account Nationwide
Be carefull when ordering multiple items on BestBuy.com. I ordered 2 LapTop Computers on 1 order for a total of $787.74. BestBuy.com proceeded to authorize my purchase through my bank account (checked for available funds) - no problem yet. The problem orrurred when only 1 of my...
Entity
Categories: Computer Stores
13, Report:
#1147280
Posted Date:
May 16 2014
U.S. Direct Express Commerica Bank allowed an unauthorize transaction to take place with my card San Antonio Texas
On May 2nd 2014, There was an unauthorize transaction on my credit card. Some one stole a total of $1,138 off of my card. I checked my card at 1:00 A.M. central time, 12:00 A.M. eastern standard time. The deposit had been made from Social Security and when I got to the ATM machine t...
Entity
Categories: On-Line Stores
14, Report:
#1142800
Posted Date:
Apr 30 2014
Best Buy Baytown Texas I bought a camera at Best Buy in Baytown Texas when my camera brok and the new one is defective. I have emailed Chris Allen a couple of times but my email is being ignored. I don't live in Texas or the USA and just want a response to my email but it appears Best Buy won't respond. Baytown Texas
I bought a replacement camera at Best Buy in Baytown Texas when my original camera broke. But it appears the new camera is defective. I don't live in Texas or the USA (was visiting) and have emailed the store on their email address ([email protected]) but have no reply. I ca...
Entity
Categories: Cameras & Video
15, Report:
#1118418
Posted Date:
Jan 25 2014
Best Buy Store #440, Bowling Green, Kentucky Store Manager Worst Customer Service EVER Bowling Green Kentucky
Well one of the greatest love affairs of all times has ended. Yes you heard right, my boyfriend Jason has broken up with Best Buy. I never thought I’d see it in my lifetime. He has lived and breathed his love for Best Buy for years. In fact when we travel, he makes it a point to v...
Entity
Categories: Audio & Electronic Retail Stores
16, Report:
#1111446
Posted Date:
Dec 29 2013
Best Buy Geek Squad lied about Price Matching Best Buy will not honor thier published LPG Policy Colorado Springs Colorado
I recently tried to purchase a Car Alarm from Best Buy. Iwas told that it would cost a MINIMUM of $699.99 to install in my 2010 Ford Expedition.I found an identical item on Amazon for $260 less, so I contacted Best Buy (4 seperate times)amazon.com/Viper-5706V-Security-System-Remote/...
Entity
Categories: Auto Security
17, Report:
#1083900
Posted Date:
Sep 12 2013
BestBuy.com Pre-order scam Internet
Beware of the latest scam from BestBuy.com. I preordered Star Trek: Into Darkness from BestBuy.com in May with the expectation they would deliver it on the release date (9/10/13) just like Amazon.com is capable of doing. However, the delivery is currently schedule 5 days ...
Entity
Categories: Audio & Electronic Retail Stores
18, Report:
#1076447
Posted Date:
Aug 16 2013
Tillys Internet Visa Debit card scammer - Yesterday I had a charge to my bank account debit card for $11.20 from Tilly's Internet Richland Tennessee
Yesterday I received an email from V.me - a program that helps me keep track of when my Visa card is used online. The charge was for $11.20 for a company called Tillys Internet. I got the email, called my bank and immediately put a block on my debit card. The charge yesterday ...
Entity
Categories: Computer Fraud
19, Report:
#1067590
Posted Date:
Jul 17 2013
best buy email issues Richfield Minnesota
I can not send emails to @bestbuy.com and @geeksquad.com but I can receive emails from them please help me fix this thanks every one this is only with my Gmail account witch is my prymary email account
Gmail says - I checked our message records to see if there was anything wrong...
Entity
Categories: Unusual Rip-Off
20, Report:
#986396
Posted Date:
Dec 24 2012
Buy.com Rakuten/OpenRocket Bait and switch Clinton, Tennessee
I purchased a Logitech Surround Sound Speakers Z906 system from what I believed was Rakuten/BestBuy.com. I received a box that was in shabby condition that was so over-taped it was difficult to open. Upon opening it, I discovered the items haphazardly packaged witt ...
Entity
Categories: Stereos
21, Report:
#781439
Posted Date:
Jun 29 2012
Best Buy BBY Best Buy, Black Tie Protection, Scan Aurora, Colorado
Basically, Im sure you want to know why I hate Best buy so much. Let me give you the run down. Over the course of the last 5 years alone, I have spent nearly $100k in Best buy stores. I remained loyal to Best buy over the years because their PSPs were unmatched against any oth...
Entity
Categories: Audio & Electronic Retail Stores
22, Report:
#851317
Posted Date:
Apr 05 2012
BESTBUY.COM BEST BUY STORE BAD/POOR BUSINESS PRACTICES, EXTREMELY POOR CUSTOMER SERVICE, BIG MISTAKES-TAKE IT OUT ON PAYING CUSTOMERS! Internet, Internet
Oh Gosh! having made my purchase online at best buy has been the worst experience ever! I placed an order on the 26th or 27th on their site, for a DJ light, for my party that WAS going to happen this Saturday, March 10th.
I had received an email with tracking information, t...
Entity
Categories: On-Line Stores
23, Report:
#856770
Posted Date:
Mar 23 2012
Best Buy HSBC Retail Services and Best Buy Promotional payoff Scam! internet, Internet
I have had an account with Best Buy for quite a while and have been a good customer who pays my bill on time. This being said, I purchased a MAC and Playstation among a few other things back in July of 2010. I purchased this with my Best Buy account because you h...
Entity
Categories: Credit Card Processing (ACH) Companies
24, Report:
#846764
Posted Date:
Mar 01 2012
Best Buy Stores, LP - US Headquarters Renewal Plans a SCAM Internet, Internet
Below is the report from the BBB that I maintained while trying to get my issue resolved. I initially filed a complaint about BEST BUY geek squad not honoring my protection service plan. I was told my plan had full coverage and accidental when I first purchased the plan in 2007. I r...
Entity
Categories: Computer Manufactures
25, Report:
#829436
Posted Date:
Jan 27 2012
Best Buy Geek Squad Scam Richfield, Minnesota
The events happened on 9/12/2011. My claim is based on the following facts: We purchased a Nikon DSLR camera on 1/28/11 and a 3 year warranty for a total of $1,850.87. The camera is covered under Nikon Manufacturer's warranty for 1 year from the time of purchase, and the Best Buy Wa...
Entity
Categories: Cameras & Video