27, Report:
#1465014
Posted Date:
Oct 19 2018
Asurion, LLC Asurion, NEW Asurion Corporation Asurion is trying to replace my current tablet with an inferior device with a smaller screen and with less capabilities. Nashville TN
I purchases my Galaxy Note Pro 12.2 (AT&T), Black (P907A) to be a productivity device for me. The purchase was made in July/Aug 2015 and I included the Asurion Insurance (Mobile Protection Pack for Business: $11.99). The AT&T rep COSME, JESSE L [[email protected]] assured ...
Entity
Categories: Mobile Device, Samsung tablets, Tablet
28, Report:
#1463147
Posted Date:
Oct 02 2018
Asurion WalMart Protection Plans Asurion, WalMart Extended Warranty, WalMart Warranty Asurion Walmart Product Care Plan 2 year warranty is not an extended warranty as I was told Nashville Tennessee
I purchased a new expensive light from WalMart and added the Product Care Plan thinking I was purchasing an extended warranty for it. I was told that the warranty covers the product beyond the manufacturer warranty so I buy the ...
Entity
Categories: PRODUCT CARE PLAN
29, Report:
#1457588
Posted Date:
Aug 21 2018
Asurion Att phone insurance Denied claim for abuse without any contact with me to discuss
My son's phone screen had been broken for about a month. He just wanted to leave as is because he could still use because he didnt want to pay for it. However since he was about to leave for college and I didn't want him to be stuck without a phone if the damage were to get wo...
Entity
Categories: Cell phone insurance
30, Report:
#1456220
Posted Date:
Aug 12 2018
Asurion Verzion Verizon Asurion paid for replacement phone twice in 3 days MANCHESTER New Hampshire
Asurion technician replaced a screen S9, after he left there was a gap and glue around the edge of the phone. I pressed it together and the entire back of the phone shattered. I contacted Asurion online, filed a new claim, paid $149. after already paying the $30 screen fee. Th...
Entity
Categories: Cell phone insurance
31, Report:
#1453922
Posted Date:
Jul 29 2018
Walmart replacement plan by asurion Lied Olean New York
Walmart employee talked me into buying the replacement plan. Said especially since it's a for my son.. if anything happens to it then they will replace it. So the stand was really loose... amd we came home one day to the tv on the floor. I spent hours on phone back and forth between...
Entity
Categories: TVs & VCRs
32, Report:
#1449207
Posted Date:
Jun 27 2018
Asurion Walmart replacement plan Trying to give me a cheaper phone than what i payed for Nashville Tennessee
I purchased a samsung j7 sky pro smart phone from my local walmart and bought a 2 year product replacement plan also.i broke the screen and it wouldn't turn on.so I filed a claim to get my replacement.wich I only had for 4 months.the only phones they would offer me were 40.00 to 60...
Entity
Categories: PRODUCT CARE PLAN
33, Report:
#1447838
Posted Date:
Jun 18 2018
WALMART PRODUCT CARE PLAN ASURION Wanted me to send again a TV that they repaired on April and same problem ocurred last night. Delray Beach FL
TV unable to turn ON. This situation first happened on 3/28. Called them asking for help and was told about the steps in order for them to attend my request. I followed all their instructions. From that day until I received back my TV were almost 20 days. Same problem ocurre...
Entity
Categories: PRODUCT CARE PLAN
34, Report:
#1445107
Posted Date:
May 29 2018
Wal-Mart Misleading advertising in selling extended care plan AR Bentonville
Walmart advertises in big letters up front that the extended care plan they sell through Asurion covers drops, spills, cracked screens, with an icon depicting a TV screen falling on a rock. But in the fine print you get from Asurion after you pay for this it says WHAT IS NOT COVERED...
Entity
Categories: Repair, Extended Warranty, Warranty Companies, Extended care plan
35, Report:
#1444516
Posted Date:
May 24 2018
AT&T AT&T and asurion refused to replace my iPhone 6 that was broke after only two weeks and I paid the insurance on it ,
AT&T and asurion insurance refused to replace my iPhone 6 Plus . and my apple iPad which both broke with in the insurance time frame , that I had paid all along . Still don't have replacements 3 years later . Also we signed up for direct tv and were supposed to get a free tv and the...
Entity
Categories: Cable Companies, Cellular Phone Companies
36, Report:
#1444449
Posted Date:
May 24 2018
Asurion Walmart Walmart care plan LIED ABOUT EVERYTHING Wilmington NC
I PURCHASED SEVERAL CELL PHONES AND WARRANTY PLANS TO GO ALONG WITH THE CELL PHONES FROM WALMART WITHIN THE LAST 7 YEARS. I WILL NEVER PURCHASE ANOTHER PROTECTION PLAN OR MOBILE PHONE FROM WALMART OR ASURION AGAIN! THE CHARGING PORT ON MY SAMSUNG PHONE WASN'T WORKING SO I MAILED IT ...
Entity
Categories: Mobile Device
37, Report:
#1443935
Posted Date:
May 21 2018
Walmart Product Care Plan Soluto by Asurion FLC Service Solutions Nester LeBron Ripped me off Nashville Tennessee
For the past five years, my big screen televisions were covered under Walmart Product Care Plan and within the first year of having my 45’ it went out, they attempted to service it, and within days of having it, decided that it couldn’t be repaired and sent me a Walmart eGift Ca...
Entity
Categories: Television Parts & Services
38, Report:
#1442102
Posted Date:
May 09 2018
Asurion Walmart Product Care Plan 3 year warranty is not an extended warranty as the Walmart cashier told us sterling virginia
We purchased a new TV at Walmart in 2015. Of course the cashier wants to sell the extra warranty and tells us this covers the product beyond the manufacturer warranty. We buy the 3 year warranty thinking this covers over and above the warranty for 3 extra years. When the TV quits 3 ...
Entity
Categories: Audio & Electronic Retail Stores, Warranty Service scam
40, Report:
#1436457
Posted Date:
Mar 29 2018
Walmart w/Asurion insurance Walmart affiliated Sold a fake protection plan Virginia Beach Virginia
I bought a new tailgater Bluetooth speaker system with two year protection plan when I tried to get the product replaced I was not able to get a new one the way explained when purchasing it I had to do all the work
Entity
Categories: insurance, Insurance Companies
41, Report:
#1429039
Posted Date:
Feb 13 2018
asurion and sprint Asurion has been in maintenance for sprint all day Oviedo Florida
Tried to switch phones because one needs service. Asurion is the insurance company for Sprint. Could not make a claim on the gal 5 since I have to have the phone on my number to make a claim. I have no cell phone access since I can't get to asurion. I can only switch phones after I ...
Entity
Categories: Cell phone insurance
42, Report:
#1429040
Posted Date:
Feb 13 2018
Asurion extended warranties on behalf of Wal-Mart Asurion claims liquid damage and refused to fix our tv covered under extended warranty.....
We do not agree with Asurion’s position.We want this incident to be ESCALATED to the next level for satisfaction.HOW can one ribbon cable with “alleged” water damage be proven?Do you have pictures?IF this was so [and we seriously DOUBT this!] how could just 12” of the screen...
Entity
Categories: Television Parts & Services
43, Report:
#1428224
Posted Date:
Feb 09 2018
Asurion Asurion charged me thousands in premium payments. Then when my phone broke they charged me a $200 deductible, and sent me a broken phone as a replacement. Nashville Tennessee
I have paid Asurion for insurance in good faith since about 2003 through Verizon. My I phone 6S got wet in January 2018. I visited Verizon in the Woodlands Mall Texas. Verizon promised me next day service. Asurion stated that they were closed during the evening so my paperwork could...
Entity
Categories: Cell phone insurance
44, Report:
#1426250
Posted Date:
Jan 30 2018
Asurion bought a diswasher Texas
bought assurcion warranty who cant seem to find anyone to fix it all they do is jack me around
Entity
Categories: disaster restoration
47, Report:
#1420389
Posted Date:
Jan 02 2018
asurion insurance services Walmart Product Care Plan They have given me the run-around just to receive my refund for a tablet purchased with the Wal-Mart Care Plan Tennessee
I have a Walmart care plan on my Samsung Galaxy Tab A and I have yet to receive my giftcard via email. I submitted a claim for my Samsung Galaxy Tab A and was initially informed that I could choose a replacement. When I went online to get a replacement the tablets offered were 1/3...
Entity
Categories: Cell phone insurance
48, Report:
#1416680
Posted Date:
Dec 13 2017
Asurion care plan Hey I been calling them and calling them getting the same same response Nashville Tennessee
Hey they is a rip off to get u buy insurance I got 2 princess carriage car. And they messed up and they keep giving me the run around they have no good customers satisfaction skills what so ever they lie all the time. I been calling them sense like the beginning of this year about i...
Entity
Categories: Electronic Manufacturers
49, Report:
#1414635
Posted Date:
Dec 02 2017
Asurion Wireless Insurance Fraudulent Asurionwireless Insurance charge
Today I was charge $149.00 on my credit card from Asurionwireless Insurance. I notified the bank immediately (this evening) when the charge was discovered. The bank immediately cancelled the credit card.In Googling Asurion Wireless Insurance, I foun...
Entity
Categories: Fraudulent money activity
50, Report:
#1413684
Posted Date:
Nov 27 2017
Walmart Mobile Product Care Plan (Asurion) Walmart Product Care Plan / Walmart Mobile Care Plan / Asurion Worried I may never be reimbursed Internet
Absolutely terrible. I was told it would take up to 5 business days to 'verify' my phone and once verified, they immediately send out reimbursement, which will take 24-72 hours for me to receive via email (e-gift card). Towards the end of my 'verification period', I called to make s...
Entity
Categories: Warranty Companies