1, Report:
#1214702
Posted Date:
Mar 14 2015
ACER/ Gateway Faulty products and no customer service Temple Texas Nationwide
ACER products are your problem…..But you can call Jennifer at USA corporate headquarters at 254.298.4402 and complain.If you are selling any ACER products, you are creating problems for yourself while supporting a company with lousy products, lousy customer service, lack of warran...
Entity
Categories: Computer Fraud
2, Report:
#1181180
Posted Date:
Oct 06 2014
Acer Inc. Acer Acer America Corporation Misleading Warranty San Jose Internet
Acer Warranty provides for refund only on THEIR choice.I purchased a Acer Aspire S7, their high-end ultrabook in July '14. The screen stopped working two months later (it still worked through an external monitor). I had to ship the laptop to Texas for repair. They would not ship a r...
Entity
Categories: Computer Manufaturers
3, Report:
#1073831
Posted Date:
Aug 12 2013
Acer America Corp. Beware the Insyde BIOS from Acer ! San Jose California
In May of 2013, I purchased an Acer E1-571 laptop after checking the CPU's specs on Intel. The Intel chip in the laptop was an i5 3230M, which had an impressive list of features, including VT-d and VT-x instruction sets, which aid in using virtualization. To make a long story sho...
Entity
Categories: Computer Manufaturers
4, Report:
#1036504
Posted Date:
Mar 20 2013
ACER ACER computers and warranty are junk Internet
Thinking buying an ACER computer? DONT!
If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, its slow eve...
Entity
Categories: Computer Manufaturers
5, Report:
#956486
Posted Date:
Oct 18 2012
Acer America Aspire Notebook. purchased at HHGregg in Durham NC aCER MERICA REFUSED TO REPAIR MY ACER ASPIRE'S SCREEN. ACCUSED ME OF DROPPING IT Internet
I purchased an Acer Aspire notebook October of 2010 from HHGREGG in Durham NC. 4 months later, the screen cracked, through no fault of my own. When I contacted HHGregg, I was told I had to contact Acer, which I did. First I was told by Acer that it was unde...
Entity
Categories: Computer Service & Repair
6, Report:
#421994
Posted Date:
Aug 15 2012
Acer Aspire One screen crack Acer America Corporation California
After 3 months of use, my Acer Aspire One suddenly had vertical colorful lines over about 2/3 of the screen. I had used it in the evening, packed it in a padded pouch and laptop bag, carried it to my car, left it in front of the passenger seat (no passenger), and carried it to my of...
Entity
Categories: Computer Manufactures
7, Report:
#787539
Posted Date:
Aug 01 2012
Acer Incorporated Acer America Corporation This company sells defective products. The warranty system is horrible. Experienced the worst customer service in my life! Temple, Texas
The product I received from Acer stopped working properly after 10 months of lite use. It was an eMachines laptop. One key on the keyboard stopped working and I sent the laptop off for repair. Despite a warranty, Acer does not want to fix my product. It seems...
Entity
Categories: Computer Manufactures
8, Report:
#428464
Posted Date:
Jul 18 2012
Acer America Customer support fraud. Temple Texas
Feb. 12th 2009: I contacted Acer customer support because my ac adapter for my new Aspire One burned up, almost burned my couch. I spoke with Dwan (she spelled it for me) and was told to return the adapter to:
Acer America
BOA-RMA
1394 Eberhart Rd
Temple Tx 76503
I packaged...
Entity
Categories: Computer Service & Repair
9, Report:
#907176
Posted Date:
Jul 05 2012
Acer America Gateway They Got FREE labor for 7 months Temple, Texas
I am a Emplyoee of Acer America Customer Service Department & Technical Support
Acer America has not & will NOT pay for labor performed on customer computers, monitors, servers, etc. If these Idiots had enough god damn sense they would pay their CSR's. But Instead They Make...
Entity
Categories: Customer
10, Report:
#825096
Posted Date:
Jan 19 2012
Acer America Corporation Lemon of a laptop system San Jose, California
I bought my unit in June of 2011; I registered the unit right away. In March of 2011 the unit was not powering on. I called in and was told to send it in. I did so; it was a power cord failure. The cord was replaced. In February of 2011 a key fell off while I was typing. I could not...
Entity
Categories: Computer Service & Repair
11, Report:
#739416
Posted Date:
Jun 11 2011
Acer America Corporation Acer America owns Gateway Computers Got screwed by Acer America (Gateway Computers) Internet
If you want to get a good screwing !Buy an Acer or Gateway computer.
Entity
Categories: Computer Manufaturers
12, Report:
#720193
Posted Date:
Apr 21 2011
Acer America Corp Failed to send me working copies of restore disk I purchased on 3/3/2011 San Jose, California
March 3, 2011 I paid for working copies of restore disk. about 2 weeks later, i got the disk, but when I tried to reinstall the operating system (Vista) it kept asking for the same disk over and over. I have contacted Acer no less than 8 times to include their 2nd ...
Entity
Categories: Computer Manufaturers
13, Report:
#369147
Posted Date:
Apr 10 2011
ACER CORPORATION DISGUSTING FRAUD!!!! DISGUSTING FRAUD!!!! SAN JOSE SAN JOSE California
Dear Prepaid Legal,
My intake number is 517099, I purchased an Acer Aspire 3680 14.1 Widescreen Laptop PC w/Intel Celeron M Processor 420 computer on Aug 02, 2007 from Acer America Corporation. I received this product on Aug 8, 2007 when I received the product it did not work, I...
Entity
Categories: Computer Manufaturers
14, Report:
#678913
Posted Date:
Jan 11 2011
Acer America Failure to Repair Netbook Adequately San Jose, California
I purchased an Acer netbook (AOD250-1026) at a large retail store. I began having problems with the touch pad and wireless component about a year later. My first call to Acer customer service was resolved with my netbook being sent to the repair facility in TX. Since the technicians...
Entity
Categories: Computer Manufaturers
15, Report:
#672997
Posted Date:
Dec 18 2010
emachines lawanda in customer support sold me a defective computer and now dont want to honer the 1year warrnty , Internet
to let everyone out there know3 beaware of acer usa corperation and best buys.I bought a brand new emachines computer from best buy here in pottstown pa and from day one it has been a night mare , two months after i had it the power supply blew in it when i went to emachine customer...
Entity
Categories: Computer Dealers
16, Report:
#672966
Posted Date:
Dec 18 2010
acer computers emachines gateway packard bell bought my emachines computer in march 5th of 2010 and the computer been a headach ever since one month after buying it the power supply went brought it to best buy geeksquad and they woulodnt touch templeInternet, Texas
i bought my emachines from best buy in march of this year . the first three months it ran great then the power supply blew one night and when i called emachines support they told me to send the unit back and the last time i did that they lost my computer. i explained to the tech sup...
Entity
Categories: Computer Service & Repair
17, Report:
#663890
Posted Date:
Nov 19 2010
Acer America Corporation Brought a Acer laptop from College bookstore after three weeks it stopped working call customer support and was told I had virus and they wanted 200.oo+ dollars to fix or I had to buy GT virus protect Internet
I brougth a Acer laptop from college bookstore to use for school after only three weeks the laptop stopped working called acer customer sevice, they told me I had viruses and they would fix the laptop for 200.00+ dollars, or I could but GT virus protection I did three hour virus sca...
Entity
Categories: Computer Fraud
18, Report:
#640140
Posted Date:
Sep 13 2010
Acer America The company refused to replace the external hard drive for me which I purchased in September 2009. It came with netbbook that I had to call technical support not in one month after i bought it. Their San Joae, California
I purchased in September 2009 an Acer Aspire netbbook and it came with the accessory kit which included the mouse, the external hard drive and the mouse. I had to contact technical support several times on this brand new netbook.The usb port on the external hard drive broke. It is...
Entity
Categories: Computer Manufactures
20, Report:
#538151
Posted Date:
Dec 12 2009
Acer America cracked screen defect San Jose, California
My daughter's Acer netbook screen developed a crack without a reason. We contacted Acer and was told to send in the netbook for repair. They did not provide postage, I had to pay to send it in using either fedex or UPS. After sending it in I received a call from Acer saying tha...
Entity
Categories: Computer Manufaturers
21, Report:
#534333
Posted Date:
Dec 06 2009
Acer - Acer America No customer service here! Internet
Buyer beware of Acer products! I just purchased an Acer monitor and needed some assistance to make adjustments. Acer is a company that wants to avoid one on one contact with its customers and phoning them is proof of that. There is no human being to speak with and you will end up ta...
Entity
Categories: Computer Stores
22, Report:
#527648
Posted Date:
Nov 24 2009
Acer - Acer America Worst Customer Service - Internet
ACER Home Server H.340
I spend a day configuring the server and making sure the software was working correctly - that was pretty straight forward. However, that was the start of the problems, I was about to add a second Hard Disk. When I opened the drawer to add a Hard Disk - the d...
Entity
Categories: Computer Service & Repair
23, Report:
#523482
Posted Date:
Nov 14 2009
ACER AMERICA CORPORATION third Aspire notebook in 15 days-this last one Ive had 3 days, tech support says too bad,got this e-mail asking for a lot of money to troubleshoot san jose, California
got this today in response to a request for tech support I filed 3 days ago-the day I got computer...
Dear xxxx
Thank you for contacting Acer America. I will be happy to assist you.
I understand that the issue is related to default mail client.
After verifying your se...
Entity
Categories: Computer Manufaturers
24, Report:
#507331
Posted Date:
Oct 17 2009
Acer USA ACER VERY POOR CUSTOMER, UNLESS YOU ARE RICH Internet, Nationwide
I Emailed Acer with a general question but they wouldn't answer unless I paid them:
I need to down load e-recovery. Where would I go to get the program download. I see you have all the others: eDataSecurity Acer Acer eDataSecurity Management Application 2.8.4354 41.4 MB 2008/12/04 ...
Entity
Categories: Computer Manufactures
25, Report:
#489830
Posted Date:
Sep 04 2009
Acer America Corporation Acer Aspire 5100-3019 failed prematurely and Acer stalled me from getting it repaired under waranty until the waranty had expired San Jose, California
In April of 2007 I purchased an Acer Aspire 5100-3019. Prior to purchasing this computer I checked out Acer on the Internet and I was led to believe that Acer was one of the best laptops made. Since I could not find any bad reviews for this model and since the price was very reaso...
Entity
Categories: Computer Manufaturers