- Report: #720193
Complaint Review: Acer America Corp - San Jose California
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Author Confirmed
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Acer America Corp
333 W. San Carlos Street, Suite 1500 San Jose, 95110 California, United States of America
Phone:
Web:
http://us.acer.com/ac/en/US/content/home
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Acer America Corp Failed to send me working copies of restore disk I purchased on 3/3/2011 San Jose, California
March 3, 2011 I paid for working copies of restore disk. about 2 weeks later, i got the disk, but when I tried to reinstall the operating system (Vista) it kept asking for the same disk over and over. I have contacted Acer no less than 8 times to include their 2nd level support. I have been promissed a working set of disk to replace the ones I have paid for. It is April 21, 2011 and I am still waiting for the disk. The last conversation I had with them, they would have them sent overnight but since it was on a friday, I knew I would not get them until Monday at the earliest and that was 2 weeks ago. Just be careful if you are dealing with ACER, they are not good for their word.
