1, Report:
#1512884
Posted Date:
Nov 23 2021
Western Digital RMA not being processed San Jose CA
I returned a backup hard drive to Western Digital when after two months it failed. I went through the company RMA process. Their online system indicates that they received the drive on September 22nd 2021.
After a few weeks of waiting, I called the company. They said the r...
Entity
Categories: Computer Parts
2, Report:
#1513797
Posted Date:
Nov 20 2021
Western Digital Sells bad hard drives and does not stand behind warranty San Jose CA
I purchased a 2 terabyte hard drive from Western Digital store on 9/1/21. The drive arrived on 9/8/21. On 10/13/21, the windows operating system detected a problem and shut down the computer. Upon restart, the computer bios refused to boot from the drive because it's smart sta...
Entity
Categories: Computer Stores
3, Report:
#1466502
Posted Date:
Nov 05 2018
Western Digital Corporation WD has falsified documents and lied about a particular product replacement transaction they themselves initiated San Jose California
All that is mentioned below I can vouch to be true and can substantiate that claim by providing physical documentation.
I own a My Book Duo 16TB external storage hard drive. Its warranty is valid until 2021, as confirmed by WD in a recent email. Since this aforementioned drive was ...
Entity
Categories: External Storage Hard Drives, Fraud
5, Report:
#1407707
Posted Date:
Oct 21 2017
Tegile (Now the Taurus Project) Pat Petroskey Alok Agrawal and Rohit Khetrapal Stolen Money and Unlawful Termination Newark California
I kept this quiet for years now, but now the company has been bought by Western Digital and further problems have come.1st) I was the very first support guy, built the support team from the ground up until Pat Petrowksi was hired remotely in Colorado. She immediately hired all her f...
Entity
Categories: Programmers
6, Report:
#1383296
Posted Date:
Jul 05 2017
Western Digital G-Drive Western Digital Sell Garbage and Rips Off Customers Nationwide
I bought a G-Drive (by Western Digital) recently and though it is out of the 1-year warranty, I babied the drive, never dropped it, kept it wrapped in plastic and it still died on me without warning, and now I have to pay a data recovery place. The crazy thing is I hardly ever used ...
Entity
Categories: Electronic Manufacturers
7, Report:
#1350020
Posted Date:
Jan 18 2017
B & H Foto & Electronics Corp. Bait and Switch New York New York
After receiving written assurance on January 2, 2017 from B&H customer service representative (Neil B) that the Western Digital WD4004FZWX hard drive they sell was a new, retail item, B&H sent me a pre-owned bare one. Internal hard drives are sold in retail kits with do...
Entity
Categories: Cameras & Video
8, Report:
#1106016
Posted Date:
Dec 11 2013
Tiger Direct tigerdirect tigerdirect.com Sold a hard drive with rebate but shipped a bare drive with no UPC Miami Florida
On 11/6/2013, Tiger Direct advertised a Western Digital Red 3TB internal hard drive for sale. The product page advertised a $30 rebate for this product. When the hard drive was delivered, it appears to have been shipped from a drop shipper. The hard drive came in a...
Entity
Categories: Computer Manufactures
9, Report:
#1089049
Posted Date:
Oct 03 2013
Impactcompauters.com www.HPQ-Parts.com Wrong part was sent and they would not refund the whole amount Hollywood Florida
I have ordered and paid for a Western Digital Hot-Pluggable Serial ATA (Sata) hard drive. They have sent me an ordinary 250GB Maxtor hard drive. I have complained about this matter and requested them to send me the part I ordered. Now they want me to send the part back to them...
Entity
Categories: Computer Service & Repair
10, Report:
#1079950
Posted Date:
Aug 28 2013
Staples Return Fiasco Los Angeles California
I am submitting this complaint after having contacted Staples’ Office of the President team of customer relations representatives. I spoke twice with Jeffrey Palmer and was promised a call back from his supervisor Ryan Pimentel which never materialized. My experience was with the ...
Entity
Categories: Office Suppliers & Stationers
11, Report:
#1058907
Posted Date:
Jun 13 2013
4myrebate.com - TigerDirect.com Rebates Tigerdirect/4myrebate.com scam rebates, failure to honor their own rebates Internet
I have had nothing but problems with 4myrebate.com which processes rebates for Tigerdirect.com online orders. I had placed a rather large order on 5/25 for a lot of hardware to build a brand new computer. Many of the items I ordered had rebates on them. One of the items (A Western...
Entity
Categories: On-Line Stores
12, Report:
#1010818
Posted Date:
Feb 08 2013
Shundexin Electronic Technology Co.,Ltd sales manager Shenzhen, Internet
After negotiating a price for 5-only 4TB Western Digital Hard Drives and one SSD drive at the end of December 2012 I paid the money in US Dollars to Shundexin Electronic Technology Co.,Ltd and was told that the order was sent by China Post on 28th December 2012. I have contacte...
Entity
Categories: Computer Dealers
13, Report:
#998344
Posted Date:
Jan 22 2013
Nationwide Data Recovery DID NOT PERFORM SERVICES CLAIMED Miami, Florida
My drive was a external Western Digital. It started to randomly click and later not be recognized by my computer. I tried to copy data over to another drive by the computer froze and the drive never came back up. All data was lost. The drive was never dropped and r...
Entity
Categories: Computer Service & Repair
14, Report:
#146597
Posted Date:
Dec 11 2012
3B Tech Computers - Ohisit eBay I.D. - Peter Petkov owner Of 3B Tech Computers - Www.3btech.net3B Tech Computers Ripoff, Scam, Uncooperative, Dishonest, Swindler, 0% Customer Service South Bend Indiana
I purchased a computer hard drive (Western Digital 80GB Hard Drive 5400RPM model: WD800EB) sold on eBay as item# 5204246832. The item was sold by eBay member ''ohisit'' but the package came in with a UPS ground paid shipping tag from company name 3 B Tech Computers 3btech.net (574) ...
Entity
Categories: On-Line Stores
15, Report:
#480075
Posted Date:
Sep 26 2012
PolarisUSA - Video Polaris USA CEO and CFO (Tracy Barnes) PolarisUSA has been racist to us. Polaris USA refuse my return within 14 days and to refuse my repair unfuctional CCTV with warranty, sale wrong item in a boxs, wrong label in a box and wrong instruct , Norcross Georgia
PolarisUSA has been racist to us. Polaris USA refuse my return within 14 days and to refuse my repair unfuctional CCTV with an active warranty, sale wrong item in a boxs, wrong label in a box and wrong instruction, very Poor customer service after sale, Polaris USA is a bab Business...
Entity
Categories: Cameras & Video
16, Report:
#922556
Posted Date:
Aug 06 2012
TigerDirect Fraudulent Rebate Scheme via Amex Reward cards , Internet
TigerDirect.com offers now and their own rebates for buying a product from them... I bit and purchased a Western Digital hard Drive that had a $15 Rebate. Only the rebate was rendered by an AMEX Prepaid card with$1 deducted from the $15.. leaving $14 when card issued. Th...
Entity
Categories: Internet Fraud
17, Report:
#880803
Posted Date:
May 10 2012
Buffalo Technology Buffalo drives Won't honor warranty for defective unit. Won't take PayPal receipt. Austin, Texas
Buffalo Technology will NOT accept my PayPal receipt as proof of
purchase of my NAS Drive.
Purchased a Buffalo Link Station Pro, Dual-Drive Shared Storage Unit, 2
terabyte, on April 17, 2012 from an ad on eBay. It was advertised as
New by the seller. I submitted my receipt t...
Entity
Categories: Electronic Manufacturers
18, Report:
#239947
Posted Date:
Nov 10 2011
Western Digital Warranty ripoff Replacement Of Defective Hard Drives Fails Customers Lake Forest California
I had Purchased a 180GB Western Digital Hard Drive from a reatiler and Installed it on my computer, It ran fine for 9 months and began to click and crash constantly So I emailed WD Support NO Responses Came of it I emailed Customer support and still Nothing I called and was switched...
Entity
Categories: Computer Manufaturers
19, Report:
#723029
Posted Date:
Apr 28 2011
Real Movers LLC Real Van Lines Woest customer service in the world Internet
They were late in delivery and a box containing Video game systems and games was never delivered.
Ordered the move on March 20/21011, when the came the day of the pick up they charged
me about $100 more. Then they were late delivering and one box was missing:
...
Entity
Categories: Moving Companies
20, Report:
#707238
Posted Date:
Mar 17 2011
1saleaday.com 1 Sale A Day Fraudlent and mis-leading advertising, refurbished items not marked as such Internet
I made two purchases on this website as it was recommended by a friend who hasn't had any issues with them. My first purchase was a Western Digital LiveTV HDTV media streaming device. I received the device OK but the item was DOA. I called Western Digital to confirm this and was not...
Entity
Categories: On-Line Stores
21, Report:
#537179
Posted Date:
Dec 10 2009
Western Digital RMA Dept. My credit card number was stolen and used by an employee of Western Digital's RMA Dept. Lake Forest, California
I had a Western Digital hard drive I needed to RMA (send the old hard drive back, and receive a new hard drive in return). I decided to go with the Advanced RMA where I give Western Digital a credit card number to place a hold one while they send me a new drive. Once I receive the n...
Entity
Categories: Electronic Manufacturers
22, Report:
#530408
Posted Date:
Nov 30 2009
e-techsiliconvalley - e-techsiliconvalley.com - E-techsiliconvalley Modern Day Pirates Santa Clara, California
This
company is HORRIBLE to do business with. Their advertising is deceptive
and their tech support is non existent. They were advertising a
Western Digital drive that I was looking for, to do some data recovery.
I was first sent the wrong drive { a totally different model than ...
Entity
Categories: Computer Service & Repair
23, Report:
#446452
Posted Date:
Jun 09 2009
Newegg - Western Digital - Checkmyrebate Western Digital Rebate from Newegg in checkmyrebate limbo for over 3 months! Internet
I purchased two Western Digital hard drives for my son for Christmas and each had a $30 rebate offered. Only reason I picked those was the rebate. I sent the rebate (WD3000GLFS DECEMBER 2008 OFFER) with all the proper information by Jan. 12 as required, it was verified & accepted ...
Entity
Categories: Electronic Manufacturers
24, Report:
#419668
Posted Date:
Feb 03 2009
Western Digital Sold an external hard drive that broke Nationwide
Western Digital sell external hard drives. so I purchased one to protect all my pictures. Hundreds and hundreds of pictures. Now it has broke and they say there is nothing they can do.
They give me a phone number of some company that wants to Charge $900 to get the pictures off t...
Entity
Categories: Computer Manufactures
25, Report:
#388940
Posted Date:
Nov 07 2008
Seagate Technology Nothing short of extortion by Seagate Data Recovery Services Toronto Ontario Canada
I purchased a 750Gb external hard disk by Seagate from BestBuy.
After about 10 months, the drive just stopped working. There never was any sound or any indication (like write or read errors) that the drive was failing. I used this drive for my backups as well as storage for my fa...
Entity
Categories: Computer Service & Repair