- Report: #446452
Complaint Review: Newegg - Internet
-
Author Confirmed
Why?
Newegg
www.newegg.com Internet, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Newegg - Western Digital - Checkmyrebate Western Digital Rebate from Newegg in checkmyrebate limbo for over 3 months! Internet
I purchased two Western Digital hard drives for my son for Christmas and each had a $30 rebate offered. Only reason I picked those was the rebate. I sent the rebate (WD3000GLFS DECEMBER 2008 OFFER) with all the proper information by Jan. 12 as required, it was verified & accepted by CheckMyRebate on Jan 21 which was apparently servicing the rebates for Newegg & Western Digital. I did NOT know it was a third party servicing type rebate, or I would not have bought the merchandise at the website. Well, according to CMR, that is where the rebate has sat for 3 months. After about 10-15 complaints sent to NewEgg & CMR (Western Digital says they have not done rebates since 2006 - although the rebate was sent to "Western Digital"). Now, it is "preparing to be shipped"...for the last 2 weeks. It is a check, how long can it take to prepare? Meanwhile I am still sending emails off to them & Newegg to no avail. I will never purchase anything from Newegg ever again that has a rebate attached. All companies should be required to tell you if a 3rd party is servicing it. A third party has nothing to lose by keeping you in limbo for over 3 months like I have been.
Gloria
stayton, Oregon
U.S.A.
Gloria
stayton, Oregon
U.S.A.
1 Updates & Rebuttals
Newegg_support
Whittier,California,
U.S.A.
Newegg Support
#2UPDATE Employee
Tue, June 09, 2009
Dear Gloria, Thanks for taking the time to post your kind review. We truly apologize for any inconvenience this rebate issue may of caused you. At your earliest convenience please contact me personally at [email protected] or via phone at 800-390-1119 ext 25040 so I may further assist you in this matter. Sincerely, Newegg Support
