1, Report:
#1517391
Posted Date:
Apr 03 2022
Brinks Home Security Protect America security my account bought by Brinks. I went to other security because of Brinks climbing monthly prices and poor/slow customer support and service. I'm continuing to get monthly bills $60+ . Told I was under contract until November 2022. Dallas Texas
My husband installed Protect America security system, approx 2014. He handled all security matters and payments from his e-mail and his bank acct. We were pleased with system and customer/responce service. My husband died Oct 2019. I notified Protect America, to put my nam...
Entity
Categories: Security Services, Home Security
2, Report:
#1515046
Posted Date:
Jan 08 2022
Brinks Charges without service Farmers Branch Texas
Brinks sold me a system. They failed to provide a full description and terms and conditions of the system. It was never installed but I was billed for the system and services. After multiple attempts to get them to complete the service, and three schedule service calls which n...
Entity
Categories: Security Service
3, Report:
#1512646
Posted Date:
Oct 10 2021
Brinks Home Security I canceled my month-to-month monitoring service, prior to the monthy renewal, then they sent me a bill for another month after I canceled, saying it takes 30 days to cancel Dallas Texas
I did not chose brinks home security for a monitoring service. They took over from Protect America, another monitoring company who went out of business. I never saw or never signed anything, (contract), from brinks except that I got a notification for where to make monitoring paym...
Entity
Categories: Alarm Security System
4, Report:
#1511279
Posted Date:
Aug 24 2021
Brinks Home Protect America claiming I have contract when I don't, no possible to disconnect service
on 10/03/2019 I signed a contract with Protect America a security system company.
The agreement was $32.99 for one year and after $20.00 because the extra $12.99 were covering the cost of the equipments.
The contract was binding me for one year.
In the mean time Protect America wa...
Entity
Categories: Alarm Security System, Home Security, Security Services, Home Security
5, Report:
#1502500
Posted Date:
Dec 03 2020
PROTECT AMERICA March 7,2020 Do not get involved with this company very poor customer service, put on hold then hung up on, plus equipment is very cheaply made. I even sent a Certified letter to the CEO Scott Fleming and he didn’t even have the courtsey to respond. Regards Donald DID NOT REFUND THE OVER CHARGE AUSTON TX
March 7,2020
RE: Cancellation of service
On May 15 2018 I emailed Protect America and got operater Miranda, and call back ticket # 852823, at that time I told her to cancel the service and that the other alarm company was here and starting to install the new system. She ...
Entity
Categories: Services, Home Alarm Systems - fire - burglary - security
6, Report:
#1463414
Posted Date:
Oct 03 2018
Protect America Repeated charges and no alarm Texas
I order an alarm system over 2 years ago, and I never received the alarm. After they billed me I contacted them to let them know I had not received the alarm, they said they would send a replacement out. They billed my card for 2 more months and I had still not received the alarm. I...
Entity
Categories: Home Alarm Systems - fire - burglary - security
7, Report:
#1460540
Posted Date:
Sep 12 2018
Protect America Protect America Won’t let me cancel when I no longer need service Austin Texas
I moved to a gated neighborhood that has security provided by the HOA. I inquired about canceling and was told that’s not an option that I have to pay for another 2 years. I’m considering closing the credit card they bill and just letting it go to collections. I really don’t c...
Entity
Categories: Home Security System
8, Report:
#1450771
Posted Date:
Jul 09 2018
Protect America I have been tring to cancel my service for six months with this company. They make you go through a lot of crap and still continue to bill you. I was send a document to sign on the Internet to cancel this time but they won't show you the document until you pay the bill. Well I'm currently disputing the bill due to the fact I have not lived in the house with the alarm for six months. They trick you and lie to you just to keep billing you every month. Tx. Austin texas.
My contract with this company has been over for a year now yet I still can't get them to cancel my service. They make it extremely difficult to cancel and pressure you to keep your service by offering incentives and discount but don't tell you it all hinges on your entering into a n...
Entity
Categories: home protection service, Alarm Security System
9, Report:
#1400593
Posted Date:
Sep 17 2017
Protect America Ripped Us Off HEADQUARTERS IN AUSTIN, Texas Nationwide
Signed up with protect america August 1st, 2017 and was told we would get the next month free (September) and the billing would not start until the unit was installed. We had an installation phone appointment august 15that 1200 and they never called. We sent the system back but Pr...
Entity
Categories: Miscellaneous Electronics
10, Report:
#1393995
Posted Date:
Aug 20 2017
Protect America takes your money, offers nothing in return Austin Texas
Protect America is now harassing me over non-payment of their contract. I've gotten daily e-mails, including a collection call. I'm sure more is to follow.
PA took over a 20-year-old ADEMCO system installed in 1998 by ADT. It worked out OK for about 5 years. Then a little over a yea...
Entity
Categories: Security Services
11, Report:
#1378528
Posted Date:
Jun 12 2017
Protect America Nationwide
First i heard of this company is a 1339.00 delinquency on my credit report? I disputed and it came back valid. I have never had equipment or service from this company nor have i seen any tupe of bill? Credit report shows i opened the account 9/2016? I have had a monitoring se...
Entity
Categories: Security Services
12, Report:
#1351255
Posted Date:
Jan 22 2017
Protect America home security Punta Gorda Florida
Even though I'm on the National Do Not Call list and have never had any previous contact with these idiots, they have been calling me at least twice a day for the last week, total of 21 calls. I twice called them back, and both times they promised to remove me from their crap call l...
Entity
Categories: Security Services
13, Report:
#1344775
Posted Date:
Dec 22 2016
Protect America Canceling contract due to faulty equipment and poor service. Company is horrible!!! Based in Texas
Protect America is the WORST home protection company on the market. I moved from ADT to them one year ago, almost to the month. I have started the cancellation process due to horrible equipment. It is falling off the wall (motion sensor) and off the window frames. They want you to...
Entity
Categories: Advertising / Deceptive
14, Report:
#1334138
Posted Date:
Oct 20 2016
Protect America Did Not honor their contract with me and tried to unilaterialy modify the contract: Breech of Contract Austin Texas
I originally talked to Protect America to get security for my house. I told them up front that I was considering selling my house and that I was not sure I could agree to a 2 year commitment, because I wanted to move into a rental house to get one built as I was somewhat in the...
Entity
Categories: Security Services
15, Report:
#1311814
Posted Date:
Jun 16 2016
Protect America, Damon, Billing Manager Refused to credit me for monitoring charges on non-operating equipment Austin Texas
My alarm box went off line due to a PGE problem on March 31, 2016. I contacted Protect America the next day, April 1, and told them that I was canceling my service due to the fact that Protect America didn't inform me that my box was non-operable. I sent probably 10 emails in regard...
Entity
Categories: Security Services
16, Report:
#1305677
Posted Date:
May 15 2016
Protect America Protect Yourself from Protect America Internet
I signed a 36 month contract with Protect America. 6 weeks prior to it's ending, I called to make sure it would be cancelled and was told it would be. I then was billed for period 37. I called and was told you had to email [email protected]. I ...
Entity
Categories: Security Services
17, Report:
#1293124
Posted Date:
Mar 11 2016
Protect America 6 false Alarms in 8 days Austin, Texas
There was a knock at my door I opened the door and saw a police officer and four other units rolling up to my house. The policeman calls me out of my house and asks me what was going on. I told the officer that it was a faulty alarm system and that I had called the monitor center ...
Entity
Categories: Security Services
18, Report:
#1283863
Posted Date:
Feb 01 2016
Protect America Rip off due to 2 false alarms Austin Texas
Jonathan Redondo Beach, CA
I had 2 false alarms just 2 months after purchasing this system. After the 2 false alarm incidents occurred, I ended up paying the fine which this company did very little to resolve me problem. After requesting for service technician, this company was ...
Entity
Categories: Security Services
19, Report:
#1262137
Posted Date:
Oct 19 2015
Protect America Subpar Services and Absurd contract Austin Texas Nationwide
From day one it has been a nightmare and I'm so mad at myself for not listening to the first sign when they ran my credit and took my 100.00 plus dollars and my system never showed up.
I told them then to just cancel it but I gave them a second chance when the lady apologized and o...
Entity
Categories: Security Services
20, Report:
#1226682
Posted Date:
May 04 2015
PROTECT AMERICA CHARGED ME FOR 36 MONTHS FOR A PRODUCT THAT NEVER WORKED Texas
I received a call from a telemarketer. I was fooled to believe them. they offered an alarm system to protect my home. I was gullible enough to believe them. I lived alone and thought it might be a good idea. They have you install there magnet system. From the very beginning it NEVER...
Entity
Categories: TV Advertisements
21, Report:
#1220236
Posted Date:
Apr 09 2015
First Command Financial Planning Is First Command’s Partnership With Midland National Life A Threat To Military Families? Fort Worth Texas
First Command Financial Planning is becoming a growing presence in financial services, but does that growth pose a threat to military families? First Command’s marketing strategy is to hire former military members to develop relationships with current and former military fam...
Entity
Categories: Insurance Companies
22, Report:
#1218518
Posted Date:
Mar 27 2015
Jeff Asherbranner Cameren Asherbranner Select Source Select Source Media Select Source Services Complete Electrical Services Extreme Media Select Source Advertising Custom Technology Group Streaming Blue Security alarm scams con artists unlicensed activity Destin Nationwide
Jeff and Cameren act as sales and alarm installers. Jeff has no licensing because he has burned every person in his path to make a quick buck at the consumer and company's expense. They left me with a combined $12,000.00 debt to my vendors whom Jeff was suppose to pay out of the mon...
Entity
Categories: Home Security
23, Report:
#1143777
Posted Date:
Feb 18 2015
(((NAME(S) REDACTED DUE TO PERCEIVED HARASSMENT / CYBERSTALKING / CYBERBULLYING / REVENGE POST))) Ukrainian Dating Scam, Government Services Scammer, Court System Scammer, Father Scammer Garland Texas
EDITOR’S COMMENT: Ripoff Report strongly believes in the First Amendment, especially when consumers are truthfully warning other consumers about potential frauds, scams, rip-offs or the like by shady individuals or businesses. Ripoff Report is by consumers, for consume...
Entity
Categories: Ex- Girlfriends
24, Report:
#1174769
Posted Date:
Sep 05 2014
Protect America Forced us to pay for an alarm system that never worked Austin Texas
To whom it may concern;
I purchased a security system from Protect America over 2.5 years ago. The system was a take over of an another security system. Protect America gave us instructions and parts to install a new security system. The system would not work. The company re...
Entity
Categories: Security Services
25, Report:
#1174240
Posted Date:
Sep 04 2014
Protect American Home Security Protect America TERRIBLE- DO NOT BUY THIS CRAPPY PRODUCT! Austin TEXAS
I have delt with some bad companies before, but this is the worest ever! The product might be good, but the service is nothing short of criminal. I have spent more than 4 hours on the phone with Patricia, Julian, Jason, Jalissa, Issac and was finally forwarded to a manager, D...
Entity
Categories: Security Services