- Report: #1283863
Complaint Review: Protect America - Austin
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Author Not Confirmed
Why?
Protect America
3800 Quick Hill Rd unit 1-100 Austin, 78728 USA
Phone:
800-951-5111
Web:
N/A
Categories:
Business Rating:
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Protect America Rip off due to 2 false alarms Austin Texas
Jonathan Redondo Beach, CA
I had 2 false alarms just 2 months after purchasing this system. After the 2 false alarm incidents occurred, I ended up paying the fine which this company did very little to resolve me problem. After requesting for service technician, this company was unable to provide. They stated there are additional charges for service technicians. This is do to the fact that they don't have service technicians. I ask for the contract. However, it took a week only by e-mail and through mail. The contract was an e-sign which they don’t send a congratulations or confirmation number. All they do is type your name which it should be hand written signature that should only be valid. This is obvious it’s a scam. A letter of complaint to licensing of state of Texas and consumer affairs almost a year ago.
