1, Report:
#1514264
Posted Date:
Dec 08 2021
AT&T store AT&T store manager AT&T store attempted to defraud me, brazen deception Cookeville TN
False, fraudulent advertising is happening and complete disrespect towards customers (I suspect also bigotry, being treated like a 2nd class person due to my accent might be involved), they lie about low pricing and then they attempt to overcharge customer, after luring them into th...
Entity
Categories: Cellular Phone Companies
3, Report:
#1497023
Posted Date:
Jun 30 2020
AT&T Latrice Keith Latrice Keith Sr. Manager, office to the president 12 calls to AT&T 4 calls to Latrice Keith (manager) NO RESOLUTION!!!! Dallas IL,Ca,NV, TX, IN, VT, GA,FL,
(1) I've been with AT&T for a few decades now. I called to upgrade to a newer phone. We went through the process, but at the end of the call, I was told delievery might be a bit longer due to Covid19. I said I would cancel the order and just go up the street where there is an AT&T s...
Entity
Categories: Services
4, Report:
#1482747
Posted Date:
Jul 31 2019
AT&T Charged for service after plan was cancelled within the cancellation period Houston TX,
I wanted to transfer my line out of a family plan. My number is out of contract so it should have been easy. I was told at the AT&T store that I would have to create a new line and that I can cancel my number that I've had for 20 years. I created a new line and went about my w...
Entity
Categories: phone service, cellphone service
5, Report:
#1465603
Posted Date:
Oct 25 2018
AT&T Direct TV Extremely Poor Service, Deceptive Practices and Fraudulent Billing Practices Nationwide
I was a Direct TV Subscriber for 10 yrs. Since June the programming would freeze up, picture quality extremely low and I called for Service from Direct TV in August. The Service Person came out and said I had an outdated receiver, replaced receiver and I asked about cost, he sai...
Entity
Categories: Internet Service Providers, television
6, Report:
#1456200
Posted Date:
Aug 12 2018
AT&T Put me in collections Chandler Arizona
I was going to change my cell phone service to AT&T. I ordered to iPhone pluses and two large iPads. Within one week I got the two iPads but no iPhones. About two days later I received a bill from AT&T for $300.00. I called them to find out what the bill was for they sta...
Entity
Categories: Cellular Phone Companies
7, Report:
#1448399
Posted Date:
Jun 21 2018
Direct TV Refused to take off disconnect fee Kulpmont Pa
Went to a local AT&T store to lean about what Direct TV had to offer. Decided to go with them, with the understang that I had a 2 year contrct for the price of $41.97 monthly for the two years.
After one year (this month) I got a bill that doubled. Called customer service and...
Entity
Categories: Satellite Dish Companies
8, Report:
#1436206
Posted Date:
Mar 27 2018
AT & T AT&T Billing & Payment Support AT&T Store - Morrow, Georgia - Southlake Store ATT.com the company has not honored the agreement for services since the services started December 2017- have had to go back and forth with them since the beginning of the agreement. Morrow Georgia
started services with ATT&T in December 2017- was promised a package of phone internet and cable and the original agreement has not been honored since. Our bill has not been consistent nor was it bundled as they advised it wouold be and has changed every month. We have to call them ...
Entity
Categories: Cable Companies, Telephones
9, Report:
#1416106
Posted Date:
Dec 11 2017
Tophatter.com Tophatter Advertised DZ09 BLUETOOTH SMART WATCH PHONE MATE GSM SIM FOR ANDROID IPHONE SAMSUNG HTC LG. Does not work as advertised. Gray Summit Missouri
Received smart watch (DZ09 BLUETOOTH SMART WATCH PHONE MATE GSM SIM FOR ANDROID IPHONE SAMSUNG HTC LG and for pairing it stated it needs a SIM card. Went to local AT&T(my carrier) store and they placed a SIM card in it. They spent an hour trying to get it to work. They gave it it's...
Entity
Categories: Computer Mail Order
10, Report:
#1414240
Posted Date:
Nov 30 2017
AT&T Customer Service AT&T Mobility AT&T Corporate office inaccurate billing / lack of training / debt collection / failure to cancel account Dallas Texas
I had purchased a Hotspot (model Velocity) at the 4917 E 2nd St, Long Beach, CA 90803 AT&T store, in full, with the unlimited plan on 16-September-2017 for $132.29, found that the device had no signal where I reside and returned the device under the 14 day return policy on 23-Septem...
Entity
Categories: Cellular Phone Companies, Credit & Debt Services
11, Report:
#1412128
Posted Date:
Nov 16 2017
AT&T AT&T Wireless AT&T iPhone X Failure to Connect Calls Los Angeles California
On 11/15 my week old iPhone X failed to complete calls. I dialed AT&T customer support, however, after waiting 40 minutes (after the automated message said that the wait time was 1 minute). I went to my local AT&T store and the AT&T agent there reset my phone and restarted it and sa...
Entity
Categories: Cellular Phone Companies
12, Report:
#1400819
Posted Date:
Sep 18 2017
phonexling cleaner malicious app Internet
Alert came on cell phone that it was infected and I needed this product and I mistakenly accepted. My phone was almost completely useless once installed cans froze all the time. I went to an AT&T store and the rep fixed the problem. /
Entity
Categories: Miscellaneous Electronics
13, Report:
#1399736
Posted Date:
Sep 13 2017
Directv Directv refuses to stop my services UNTIL I pay my bill. They want to charge me for service they cannot provide and bill due is for an address with mandatory evacuation. They will not stop billing me for future charges which they cannot provide. Nationwide
I was in mandatory evacuation from Hurricane Irma. I called and asked DirecTV to suspend my service because I do not know if I have a home and I know they cannot provide service because all utilities are down. I also told them I cannot pay my bill due because my bank is inaccessib...
Entity
Categories: Utility Companies
14, Report:
#1367565
Posted Date:
Apr 13 2017
AT&T Mobility - Dallas AT&T Wireless DECEPTIVE SALES, BAIT & SWITCH, & BILLING PRACTICES Dallas Texas
ABUSE, DECEIT, BAIT & SWITCH, SMALL BUSINESS UNFAIR CHARGING PRACTICES AT AT&T SHAWSHANK
Description of Complaint:
This shall be, as a token of good will, my last complaint to the BBB against AT&T Mobility (Wireless), before I proceed further with social media action. As of tod...
Entity
Categories: Bait-and-Switch
15, Report:
#1346719
Posted Date:
Dec 30 2016
T-Mobile tmobile CROOKS nationwide Nationwide
The nightmare began when I made the mistake of leaving AT&T and making the switch to T-Mobile. It has been an absolute nightmare and has cost me three times the money I paid at AT&T.
I was not able to make most out of state calls so I called T-Mobile and their response was that thes...
Entity
Categories: Cellular Phone Companies
16, Report:
#1318154
Posted Date:
Jul 21 2016
AT&T $650 SCAM AT&T Store Stole My Trade in Phone Chicago Illinois
Earlier this year I went into an AT&T store to trade in an iPhone and get a new one and switch service from Verizon to AT&T. I trade gave them my old phone which was still being paid for but they told me they would give me a $650 refund reward for switching to their service. They al...
Entity
Categories: Online Trading
17, Report:
#1289439
Posted Date:
Jul 20 2016
Lifelock Lifelock protects? No, it perpetrates and misrepresents services Internet
Ironically to me, instead of protecting our identity, most often in cases of transactions and access of credit reports, I contend that Lifelock is so negligent that it may very well perpetuate criminal activity. As a Lifelock user since 2009, if I were a criminal, I would steal th...
Entity
Categories: Consumer Services
18, Report:
#1314397
Posted Date:
Jun 30 2016
Samsung Free tv promotion AT&T Nationwide
I purchased a new Galaxy S7 Edge through AT&T in April. I have Directv. I ATTEMPTED to take advantage of Samsung's free TV offer. After viewing in-store promotional materials at my local AT&T store and being reassured by the AT&T rep that adding a line to my existing service qualifi...
Entity
Categories: Miscellaneous Electronics
19, Report:
#1308922
Posted Date:
Jun 01 2016
AT&T Lied to me and promised me a television and then wouldn't deliver
On April 7, 2016, I went to the AT&T store to upgrade my daughter's phone...while we were looking at the phones the representative came over and told us if we got the Galaxy S7 and linked my direct tv account to my AT&T account I would receive a 48 inch television. I did as instruct...
Entity
Categories: Cellular Phone Companies
20, Report:
#1278158
Posted Date:
Jan 05 2016
Asurian AT&T mobile insurance Gave wrong information, then apologized, than gave us wrong information again. Waited over an hour on several occasions. Nashville, Tenn TNN
Mobile device, Apple I phone 6, glass shattered. We have AT$T along with their insurance. We contacted their mobile insurance provider, Asurian. Kept us waiting 45 minutes and told us to go on line, print out there form, scan it back to them. Told them i have no printer, no scanner,...
Entity
Categories: Cellular Phone Companies
21, Report:
#1245976
Posted Date:
Aug 03 2015
AT&T BURLINGTON MALL, MA bought LG mini pad for $1, not told of 40 activation charge, monthly billing, insurance and 2 year contract plan burlington Massachusetts
I went into the AT&T store at the burlington mall in June 2015. I purchased a contract to buy a cell phone. they had a special to get an LG mini pad for just $1. i was not told of a $40 activation fee, 2 year contract, $40 a month minutes,data and $6.99 for insurance and $10 a...
Entity
Categories: Cellular Phone Companies
22, Report:
#1244804
Posted Date:
Jul 28 2015
at&t att wireless Horrid experience with att wireless. Promised $150 credit never received. Scottsdale Arizona Nationwide
I've spent way too long straghtening problems out with at&t. I bought two cell phones cash at the at&t store in fiesta mall. They told me I'd receive a credit of $150 per phone. Then I found out that the credit wouldn't go on the phone for 3 month but was promised by customer ...
Entity
Categories: Cellular Phone Companies
23, Report:
#1241934
Posted Date:
Jul 15 2015
Nitin Khurana Ebay Store - Nitinkhurana001 EBAY Cell Phone Store based from India that is unethical & exhibiting Unscrupulous Business Practices CHANDIGARH,CH,160023 Internet
To Whom it May Concern;
This Rip Off Report is for an Ebay Store Owned by Mr. Nitin Khurana that operates under the Ebay Store name of Nitinkhurana001. I recently purchased a Xolo q900 Windows 8 Phone from his store which was supposedly unlocked and in perfect working Condition...
Entity
Categories: Miscellaneous Electronics
24, Report:
#1241154
Posted Date:
Jul 11 2015
AT&T Wireless Upgrade Order Not Honored Nationwide
This all started when my wife had to get a replacement cell phone through the purchased replacement insurance company. She recieved what she thought was a phone of the same model as her previuos one that needed to be replaced.
The box that the replacement phone came i was the exact ...
Entity
Categories: Telephone Companies
25, Report:
#1225576
Posted Date:
Apr 29 2015
Liquidity Services Inc liqudation.com UNETHICAL BUSINESS Internet
On 4/16/15, I purchased a lot of 4 Samsung Note 2 N7100 cell phones in a auction listing on liquidation.com for over $600. The phones were listed as Grade A Refurbished, which I was fine with. I make a living buying and selling online, so I am no stranger to refurbished items. After...
Entity
Categories: Miscellaneous Electronics