- Report: #1346719
Complaint Review: T-Mobile - Nationwide
Reported By:
Busyboy007 -
MInneapolis, Minnesota, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
T-Mobile
Nationwide, USA
Phone:
877-746-0909
Web:
www.tmobile.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
T-Mobile tmobile CROOKS nationwide Nationwide
The nightmare began when I made the mistake of leaving AT&T and making the switch to T-Mobile. It has been an absolute nightmare and has cost me three times the money I paid at AT&T.
I was not able to make most out of state calls so I called T-Mobile and their response was that these people blocked your number and we cannot help you. This crap went on till August 23rd when I decided to go to a AT&T store to cancel T-Mobile and go back to my trusty AT&T. The rep at AT&T, his manager and myself were on the phone when I canceled all service with T-Mobile. We asked the T-Mobile rep if all lines were canceled and they responed "Yes" and sent confirmation code. A month later I get a bill from T-Mobile stating I owed them two hundred dollars for a month of service so I contacted T-Mobile and they said I never canceled service. What a nightmare. This went on till December even though I canceled service a dozen times. I haven't even mentioned the customer service rep that stole my credit card info and ran up a $2000 dollar bill on my credit card.
When I signed up for service I bought four phones on a contract which were all paid off within three months. When I went to unlock the last phone which I paid $800 each they said they could not unlock unless I went back to T-Mobile.
These people are outright crooks ripping off people out of millions of dollars. I have hired a lawyer to go after them but hoping for a multi million dollar class action lawsuit against these crooks. I feel sorry for the other people going through the same crap.
They have swindled thousands of dollars out of me in 6 months.
STOP USING T_MOBILE
