1, Report:
#1528772
Posted Date:
Sep 17 2023
Asurion No protection provided on protection as per their policy Nashville TN
I sent the item back to Greenwood, Indiana. They told me that they were going to give me a gift card.
Never received it. They lied. Its my position that they reject a share of claims per company policy. Which the cosumer public do not know about. There policy is written so...
Entity
Categories: Warranty protection for electronics
2, Report:
#1524550
Posted Date:
Feb 15 2023
uBreakiFix 16 Blanding Blvd 32073 Asurion home plus intentional damage Ornate Park Fl
uBreakiFix needs to be held accountable for their scams, intentionally damaged our $500 micro PC and $300 hoverboard to charge more for repair, but told on themselves because I had asked for a quote to upgrade not repair, both were running fine before we took it in, the PC was defin...
Entity
Categories: COMPUTER SCAM
3, Report:
#1523192
Posted Date:
Dec 13 2022
Metro PCS Sold me a cell phone that does not work and will not provide me with a new phone, Nationwide
Metro PCS sold me a cell phone that has not worked since day one, and I have been trying for a year to get a New phone by Metro PCS in Texas and MetroPCS always Blows me off and the service insurance company Asurion that MetroPCS provide you through: Asurion calls you a mother fucke...
Entity
Categories: CELL PHONE SERVICE PROVIDERS
5, Report:
#1520986
Posted Date:
Sep 06 2022
Asurion Asurion Services LLC, N.E.W. Customer Service Companies, LLC Refusal to honor a 5 year extended warranty Nashville Tennessee
In Dec 2019 I purchased a general electric range from the home depot. I also purchased a 5-year extended warranty on the stove. The stove started to have little electrical blips where the LED panel would go out but come back on. We thought it was a power surge but it was just the st...
Entity
Categories: Appliances
6, Report:
#1518031
Posted Date:
May 07 2022
asurion.com scam Nashville TN
Bought an Asurion 2-yr warranty for a new laptop in Dec 2019. About 22 months later, I registered a claim on their website for a small hardware problem. Automated response was: ‘We’re mailing you a box with ... a prepaid shipping label. Look for it in the next 5 busines...
Entity
Categories: Warranty
8, Report:
#1508123
Posted Date:
May 18 2021
Asurion Sold Verizon home protect denied claim Nashville Tennessee
Terrible company waste of money the Verizon home protect is a waste of money they charge you a monthly fee and per claim fee. Also deny claims worst business I have ever seen. Terrible customer service. All this company does is take money and deny claim should have never started can...
Entity
Categories: Cell phone insurance
9, Report:
#1506607
Posted Date:
Apr 01 2021
Asurion I have had insurance with asurion for years for a iphone, I submitted a sworn affidavit and photo identification to them that they say they have not received? The BBB of has forwarded it to them at least twice and was also able to upload both of my documents and still will not process my claim?? Nashville Tennessee
Asurion will not process a legal phone insurance claim even when the Nashville BBB has sent my documents twice? Asurion says they can not upload my documents but BBB can upload and has forwarded for me and still nothing? I was on hold for 15 or 20 minutes with corporate before I was...
Entity
Categories: Cell phone insurance
11, Report:
#1500082
Posted Date:
Sep 21 2020
Asurion I called asurion for 3 weeks kept being put on hold for over a hour I finally got someone to help me named Cody, he was so rude and not properly trained.. Grass acre park Tennessee
I wrote the report in above. That is my repot.
Entity
Categories: insurance
12, Report:
#1499671
Posted Date:
Sep 09 2020
Larry e green jr Bud Bought new GE dishwasher in 10-2019 it worked fine until 12-2019. Has not worked even after over 8 visits by technicians and many part replacements. Hemet California
;My wife bought a floor model GE dishwasher and an extended warranty. It worked from ~10-17-19 until ~12-23-19. The dishwasher stopped working so I called Asurion.
Asurion scheduled Accord Appliance to repair. Accord rep came out five times each time he changed a circuit board and e...
Entity
Categories: Dishwasher
14, Report:
#1491852
Posted Date:
Feb 18 2020
Musicians Friend/Asurion Asurion is the service company that handles all of the claims for Musicians Friend We purchased two Harbinger inline speakers in October 2018 and a guarantee for two years.Westake Village Califfornia
Repairs supposedly were done but they never received our report about the problem. One time they told us to send in the base units which I did with a detailed description of the problem. Then they said they needed the towers. While waiting for them to send shipping labels they retur...
Entity
Categories: PA System
15, Report:
#1489971
Posted Date:
Jan 05 2020
asurion Refuse to payout on protection plan nashville tn
I purchased a printer protection from Asurion on 10.12.19.The printer failed on 01.02.20 & I have filed the claim with Asurion four times. They refuse to respond.
Entity
Categories: General Merchandise, insurance
16, Report:
#1489145
Posted Date:
Dec 16 2019
American Residential Warranty Ultimate Electronics Protection Assurion ARW & Asurion Boca Raton Florida
I have an iPad that was having a charging issue. After trying several cords both apple and off-market, it would not charge.
I took it to Apple who tested it and told me the charging port was defective. As I have electronics protection, I filed a claim and paid the deductible. I sent...
Entity
Categories: Warranty
17, Report:
#1484318
Posted Date:
Aug 31 2019
Tractor supply company Power pro plus extended warranty (Asurion) Took my property to get it repaired and held it for 7 weeks without ever fixing it Nashville Tennessee
I bought their extended warranty for my lawn vacuum and it suffered a failure so I filed an extended warranty claim it took them 2 weeks to pick it up and it’s been bringing repaired now going on 7 weeks and I still haven’t been able to get it repaired and nobody seems to know w...
Entity
Categories: warranty
18, Report:
#1482364
Posted Date:
Jul 23 2019
Asurion/Walmart Product Care Plan Lied Now Trying To Cover Up The Lie Saying That I Damage My Own TV Panel That Is Now DISCONTIUED! Tennessee Nashvill
Asurion/Walmart Care Plan had A&M TV Repair Sevice pick my tv up to be fixed, after my tv was returned I immeditly checked it, I dicovered that my componets didn't no longer work and that debris was sticking out the top, it was sent out a second time to AVR TV Repair but denied fixi...
Entity
Categories: Insurance, Insurance fraud
19, Report:
#1481087
Posted Date:
Jun 27 2019
Asurion Failed to be able to service my phone due to unavailable part with no availability date. Middletown NY
I was directed to asurion when my phone screen cracked. I set up an online appointment and at the appointment time I received an email stating I have been rescheduled to 5 days later with no explanation. From this point on it was a disaster. Multiple phone calls (and getting h...
Entity
Categories: phone service, Cell phone insurance
20, Report:
#1478243
Posted Date:
May 05 2019
Asurion/Walmart 'protection plan' Refusal to honor warranty. Breach of warranty.
I have tried 5 times now to contact both Walmart and Asurion to get their trashy product repaired or replaced. They at first were processing my claim untill they got the pictures of the rips that started to happen. They said that the damage is our fault and they will not honor the c...
Entity
Categories: Warranty Issues Pool
21, Report:
#1477340
Posted Date:
Apr 18 2019
Asurion for electronics protection coverage through Amazon There is no way to get access to your protection plan at their website. Sends verification text to wrong number.
I order the Asurion protection plan when I purchased a laptop on Amazon. I went to Asurion.com to register my product and upload a screen capture of my receipt. After that, there was no nowhere to go on the website and view my products registered with them like there is with SquareT...
Entity
Categories: Accident Plan
22, Report:
#1475552
Posted Date:
Mar 18 2019
walmart car plan asurion, allstate care plan replaced a 26 10k white gold chain with a 20 silver chain of considerable less weight Los Banos CA
Simply put; I bought a 26 inch white gold box link chain at walmart and loved it and wore it daily for about a year until it broke. I had purchased the care plan when I bought it so I filed a claim. I sent back the broken chain expecting a repaired or replacement chain of compar...
Entity
Categories: Ripoff
23, Report:
#1471980
Posted Date:
Jan 22 2019
J & B Appliance Took 6 weeks and we never got the washer issue resolved. Tech doesn't have a clue what he is doing and lady in the office is very unprofessional. Tucson Arizona
If you want service call anyone, but J & B Appliance Here's what happened to us. We purchased a warranty from Home Depot for our washing/dryer and freezer. So we contacted Asurion, the place who sets up appt for washer repair. We called in early Dec 2018, J & B came out a co...
Entity
Categories: Appliance Repair
24, Report:
#1262434
Posted Date:
Jan 07 2019
Asurion Did Not Properly Diagnose my Cat
Brought my cat to Jaffe Animal Hosiptal at 7100 Fairway Drive in Palm Beach Gardens. After spending over $500 to have my cat diagnosed, they could not figure out what was wrong after having numerous tests done and saying he is fine. My cat literally leaks from his backside and to th...
Entity
Categories: Cellular Phone Companies
25, Report:
#1469764
Posted Date:
Dec 18 2018
Asurion Insurance NewAsurion Corp Madison Dearborn Partners, Providence Equity Partners, Welsh, Carson, Anderson & Stowe, Berkshire Partners, the Canadian Pension Plan Investment Board Failed to supply a working phone after 4 repeated attempts Nashville Tennessee
Well, Where do I start?! I contacted this company back on 12/7 after filing a claim for an apple 6plus iphone. Was sent one the next day, BUT the screen was not working and malfunctioning so i could not even get into the phone. I called them, they apologized and sent a replace...
Entity
Categories: Cell phone insurance, Insurance