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  • Report:  #1475552

Complaint Review: walmart car plan - Los Banos CA

Reported By:
x walmart shopper - Los Banos, ca, United States
Submitted:
Updated:

walmart car plan
hiway 152. Los Banos, 93635 CA, United States
Phone:
2098269655
Web:
https://protection.asurion.com/walmart/en-us/
Categories:
Tell us has your experience with this business or person been good? What's this?

Simply put; I bought a 26 inch white gold box link chain at walmart and loved it and wore it daily for about a year until it broke.  I had purchased the care plan when I bought it so I filed a claim.  I sent back the broken chain expecting a repaired or replacement chain of comparable size, weight, length, width, value etc. what I received back was a joke! 

I guess they think I'm stupid or don't own a ruler because first of all the chain was only 20 inches long, secondly it was not even half of the gauge I originally purchased and upon further close inspection I noticed on the clasp a stamp of 925 instead of 10K that should of been there!

They sent me silver instead if gold.  I called to complain and their answer for the length difference was it was a 20 inch chain originally and it must have "stretched" from normal wear and tear! Has anyone ever heard of a chain stretching 6 inches?

Yeah, me either, needless to say they disagreed I had rec'd a silver chain and basically told me that my warranty was fullfilled! So basically I got screwed! Steer clear of walmart's care plan, or better yet walmart all together!



1 Updates & Rebuttals

Jannette

Los Banos,
California,
United States
Correction Walmart care plan

#2Author of original report

Sun, March 24, 2019

 In original I wrote car plan by mistake.

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