1, Report:
#1469557
Posted Date:
Dec 14 2018
Ace Wigs Wig Provider Bodega Bay California
DO NOT BUY FROM THIS COMPANY !!! - I returned a wig that I had not taken out of the box to exchange for a simple color change. I had to pay express mail to return it and then got hit with a restocking fee of $39.00 because the tissue was wrinkled? Complete Rip Off! This compan...
Entity
Categories: Hair Products
2, Report:
#1319797
Posted Date:
Jul 31 2016
Ace Wigs The Original Wigsite Refused to issue refund for returned product Internet
On 7-8-2016 my wife ordered a wig from Ace Wigs. Upon arrival she looked at the produce and did not like the color and sent an email saying she wanted to return it for credit against exchange. When our USPS tracking number showed it was delivered she called to see about the cre...
Entity
Categories: Internet Services
3, Report:
#1255809
Posted Date:
Sep 18 2015
Ace Wigs Lost $185. Ace Wigs sent me a bent and smelling USED wig and wouldn't exchange. Unwearable!! Bodega Bay California
I purchased the Stevie Wig from Ace Wigs for $174.00 in August of 2015. It took more than 2 weeks to receive it when it was only 1 state away! When it arrived the bangs were all bent and out of shape and it smelled something awful. I felt as if I got a wig that had already been used...
Entity
Categories: Beauty Salons
4, Report:
#1051029
Posted Date:
May 15 2013
Ace Wigs bait and switch but far worse Internet
Here's the scam. They advertise low prices outside of business hours, they say so that their suppliers can't see the price they are advertising. (maybe because they will get a hint of the scam and realize there is not profit at that price) But what they do is they ...
Entity
Categories: Credit Card Fraud
5, Report:
#1013197
Posted Date:
Feb 13 2013
Ace Wigs These people are not interested in getting or retaining customers. They lie. Even hung up on me! Internet
This company borders on fraud. I bought a wig on line but it was so small, it didn't begin to fit on my head. I talked with the (probably) owner and told him I had been very ill and hadn't had time to even try it on. I checked their exchange policy and saw that I was beyond the 14 d...
Entity
Categories: Miscellaneous Companies
6, Report:
#886610
Posted Date:
May 23 2012
ACE Wigs - Cerritos, CA Paid for item never received - no response to my inquiries re status of shipment - took my money - never sent item Internet
I ordered an item from the website known as Ace Wigs - I paid for shipping of item within a week - it's been over two weeks and I've received no product and/or no response to email inquiries as sent to the suggested customer service contact. I recently read other reports of po...
Entity
Categories: Questionable Activities
7, Report:
#878870
Posted Date:
May 06 2012
Ace Wigs (Bodega Bay address) No customer service, unprofessional Internet
I placed an order for a wig because they offered it for the cheapest price on the web. After being charged $9 for shipping, and it taking 2 weeks to receive, I found the wig to be not what I expected. I sent it back with my explanation that their shipping was too slow and what I wan...
Entity
Categories: Beauty Salons
8, Report:
#874360
Posted Date:
Apr 26 2012
Ace Wigs DO NOT PURCHASE FROM THIS COMPANY Internet
DO NOT DO BUSINESS WITH THIS COMPANY. They give a phone number on their site and call it a hotline. They tell you on their phone message (no one EVER answers the phone) that the best way to contact them is via email. They NEVER respond to email.
It took 5 weeks for me to get my ...
Entity
Categories: Beauty Products
9, Report:
#762671
Posted Date:
Oct 29 2011
Ace Wigs shoddy business practices! Internet
Guess I was one of the lucky ones, I did receive the merchandise I ordered. However, 11 days after ordering and paying $25 for expedited shipping, I had heard nothing. I emailed asking for status, still nothing. I emailed requesting they cancel my order and lo and ...
Entity
Categories: Shipping & Handling
10, Report:
#785488
Posted Date:
Oct 06 2011
ACE WIGS WE TAKE all forms of payment. YOU get nothing in return!!! Incline Village, Nevada
Good afternoon, On 9/19/2011 I purchased a wig for my 13 yo grand daughter. She has Alopecia Totalis. She went bald and will never grow hair again. I also purchased a agreement to expedite the shipment to be delivered within 7 - 10 days. On 9/29/2011 we had not r...
Entity
Categories: ORGANIZED CRIME
11, Report:
#482144
Posted Date:
Aug 19 2009
Ace Wigs Ace Wigs is a scam!!! Baltimore, Maryland
Ace Wigs is a rip-off!!! Please only buy from them if you want to deal with scam-artists. Your money will disappear from your account, and you will be left without a wig and most likely will not get a refund. Tell your friends and family about this fraudulent compa...
Entity
Categories: Liars
12, Report:
#405827
Posted Date:
Dec 29 2008
ACEWIGS.COM WILL RIP YOU OFF - GUARANTEED! Internet
I ordered 2 wigs from ACEWIGS.COM, they sent one. It has been over two months since I ordered and the second wig was put on backorder (I paid 2 months prior). I called for a refund and was promised a refund immediately. HA HA HA big joke! I was not given a refund, but was shippe...
Entity
Categories: Specialty Stores
13, Report:
#384766
Posted Date:
Oct 25 2008
Ace Wigs.com Fraudulent express order, won't reply to email or answer phone, kept returned item with no refund Incline Village Nevada
I ordered 2 wigs express delivery. It took 6-8 weeks and only received 1 wig.
A few weeks later received second but wrong color. Returned it for color exchange. Received delivery confirmation from postal service but have no reply from Ace Wigs. They will not answer phone or email...
Entity
Categories: Miscellaneous Companies
14, Report:
#1034595
Posted Date:
Oct 05 2008
ACE WIGS Paid for a hairpiece in July Order no: 070907-15 godds not received Incline Village Nevada
ACE WIGS NEVADA 930 Tahoe Blvd Suite 802-401 Incline Village NV 89451
I had have bought a hairpiece for $180.00 from Ace Wigs back in July 13 2008, Order no:070908-15 They charged my Master Card firstly $85.00, I have returned
the hairpiece with the Exchange form, and ordered ...
Entity
Categories: Beauty Products
15, Report:
#375036
Posted Date:
Sep 23 2008
Ace Wigs RIPPED OFF and talked badly to - buyer beware!! Camino California
On August 19th, 2008 I ordered a wig from this company. On August 26th they claim it was shipped. Here I sit today on September 22, 2008 and still no wig. I have sent countless emails to their customer service department with absolutely no reply whatsoever. I sent some emails to a l...
Entity
Categories: Cross-Border Scams
16, Report:
#369964
Posted Date:
Sep 05 2008
Ace Wigs Does not pay Bloomington Illinois
We performed work for Ace Wigs. After a year of non-response from them regarding an invoice, Kim replied that the work was never done.
Brenner
Wapella, IllinoisU.S.A.
Entity
Categories: Specialty Stores
17, Report:
#369054
Posted Date:
Sep 02 2008
ACE WIGS DEBBIE CUSTOMER SERVICE WIG NOT RECEIVED, WON'T RESHIP,I AM OUT $91.00 Nationwide
I ordered a wig from this company. They say it was shipped priority mail on August 21st, 2008. I have not received the wig as of 9/2/08. I received the USPS tracking number from them and I used it. The package was scanned as arriving in in town and at the post office. It was sca...
Entity
Categories: Computer Fraud
18, Report:
#114022
Posted Date:
Jun 25 2008
ACE Wigs - The Original Wigsite Online Rip-off Theives Camino California
On October 4th an order was placed by phone with a customer service representative name Pat. Pat took the order, payment information and told me that I would recieve my product in 7-10 days. I asked for a confirmation number, and was told that they were simply the order takers and...
Entity
Categories: Mail Order Services
19, Report:
#114115
Posted Date:
Jun 25 2008
Ace Wigs ripoff Internet
On Sat. 10-02-04 I ordered a wig online from Ace Wigs. I paid extra for express shipping to receive the order within 4 to 7 business days. Once I printed my receipt, I noticed they overcharged me. The only way to get the amount they charged me was to add sales tax 3 times.
I i...
Entity
Categories: Specialty Stores
20, Report:
#127434
Posted Date:
Jun 25 2008
Ace Wigs No merchandise No refund RIPOFF Internet
Order placed on December 1, 2004 intended as a Christmas gift. As the holiday approached, I tried several times to contact customer service and inquire whether my item would be received in time for Christmas.
My emails and telephone messages went unanswered until I requested a r...
Entity
Categories: Beauty Products
21, Report:
#283214
Posted Date:
Jun 25 2008
Ace Wigs will not refund money ...Rip off company...Fraudulent Owners Nationwide
I ordered two wigs in Aug 2007 and paid through Paypal, I received one wig and the other was discontinued. My money was not refunded for the one unshipped. When I sent an email to the company I received a reply from Debbie that my money would be refunded immediately. This is now No...
Entity
Categories: Beauty Products
22, Report:
#342723
Posted Date:
Jun 25 2008
Ace Wigs The Original Wigsite Purchased a wigeven exchange less S&H 3 weeks later received the 2nd one. When I received my credit card statement, He didnot credit my Acct for the first one Incline Village Nevada
Purchased a wig. Did not like, returned it the next day. Reordered another one same price. Should have been an even exchange less S&H. He didn't credit my acct. but charged me full price again. When I called him on this he he said that was the restocking fee and hung up on me! $3...
Entity
Categories: Miscellaneous Companies
23, Report:
#180429
Posted Date:
Jun 24 2008
Ace Wigs ripoff, fraud, fake phone number, charged card and no response or product. Internet
This company is fake! They have a very professional website that comes up with results in many search engines. After waiting for the product past the ship time (I requested express shipping and paid 15.00 for this service) I attempted to contact the company.
After attempting to...
Entity
Categories: On-Line Stores
24, Report:
#255346
Posted Date:
Jun 24 2008
Ace Wigs The Original Website Ace Wigs sent the wrong product to me and will not exchange it for another or refund my money. Ripoff Incline Village Nevada
I order a wig from Ace Wigs with a man named Mr.Kim on 5/7/07 i recieved it a week after i ordered it.Then i recieved the package i open it up exited to see what was inside , just to find out that it was not the wig i wanted . I gave ace wigs Mr. KIm , a call and told him that th...
Entity
Categories: Sales People
25, Report:
#281960
Posted Date:
Jun 24 2008
Ace Wigs, The Original Wigsite ACE WIGS DID NOT SEND ITEM & LIED ABOUT HAVING THE ITEM AND SENDING INCLINE VILLAGE NEVADA
Ace Wigs is a complete fraud, they charge your credit card and will not send merchandise. They do not answer emails or phone calls: 1-800-226-4668 Monday through Friday between 10:00 a.m. and 4:00 p.m. Pacific Time.
I spoke to a man twice(must have answered by accident) and he sai...
Entity
Categories: Beauty Products