1, Report:
#1524827
Posted Date:
Mar 03 2023
Mattress Firm mattressfirm.com Ordered matresses that we never got, charged us anyway using fraudulent claims Houston TX
Ordered mattress a year ago that we never got.
The company scheduled delivery and dates with no shows, never answered their phone and no way to contact the company.
Filed a dispute, and mattressfirm claimed they delivered using a fraulent delivery tag.
Our crew never receiv...
Entity
Categories: Bed & Bath, Bedding, Bedroom Set, Mattress, Bed Purchase
2, Report:
#1519728
Posted Date:
Jul 13 2022
Mattress Firm (formerly 'Sleepy's') Shrewsbury, NJ Ordered new bed from catalog, delivered in box; box never opened - refused return without 'restocking fee' of $120.00 on item costing $255.00 Shrewsbury New Jersey
Legally blind wife ordered folding cot from store catalog, delivered 3 days later in box. Upon delivery it was determined to be inapprpriate. Box never opened. At first Mattress firm refused any return, then tried to impose a $120.00 restocking fee on a $255.00 item. I had to ...
Entity
Categories: Fraud, Refund withheld, Scam artist, Bedding, Mattress
3, Report:
#1496616
Posted Date:
Jun 21 2020
Mattress Firm Miami Jorge Diaz Rip off of several thousands. Ised mattresses. Miami Fl
Manager had a used mattress sent because he knew it would not be open for several months until home was finished. Called to complain to the boss and he said he was. He used racial slurs saying you people are always complaining.
Entity
Categories: Mattress Stores
4, Report:
#1495509
Posted Date:
May 22 2020
MATTRESS FIRM Mattress Firm, Inc., Sleepy's delivering used, old & pre-owned sagged brand name mattresses disguised as Brand new mattresses via internet e-commerce fraud Houston Texas
I purchased a brand new mattress online from Mattress Firm website. In addition to the mattress price they charged me a $99.99 delivery fee. When the mattress arrived it was old, sagging and ripped with loode seaams and threads hanging. It sank in righ away in one night. I could f...
Entity
Categories: Mattress Stores
5, Report:
#1491678
Posted Date:
Feb 13 2020
Leggett & platt Sold by mattress firm Missing part and can’t make it right for 4month Carthage Missouri
I got the adjustable base from mattress frame last year October . Once I tried to assemble the base I found that is missing a small part. I had been contact Legget & Platt for the missing part, but they just don’t do it correctly. Send the wrong part again and again. Even the they...
Entity
Categories: Mattress, Mattress Manufactures
6, Report:
#1490526
Posted Date:
Jan 17 2020
Mattress Firm did not deliver or refund Riverdale Utah
I stopped in to the Riverdale Mattress Firm store I was looking for a Twin and a Full mattress the twin to upgrade my present bed and the Full for a bed I had built.
I purchased one of each with mattress covers and a pillow, I was told he was giving me a discounted price. But they d...
Entity
Categories: Mattress Stores
7, Report:
#1479271
Posted Date:
May 23 2019
1729 Reality Corp Barry Frenkel Rented me a store front with tons of issues Brooklyn New York
Hello,
Please refrain from doing business with this company.. They are a FRAUD company.
I rented a store located in West New York, NJ. Barry and his dad who are my landlords, conned me into getting this store. They wouldn't allow me to get a full inspection on this store. I was...
Entity
Categories: Store front
8, Report:
#1457445
Posted Date:
Aug 27 2018
Sean I Mcintyre Sean McIntyre Racism Connecticut Bristol Connecticut
The District manager of Danbury District for Mattress Firm sean mcintyre is a damn bigoted racist!
In all my years of working for Sleepy's/Mattress Firm I haven't seen such a boldly racist fellow who hires and fires based on race.
I was the showroom manager of Southbury under Mar...
Entity
Categories: Accountability, Bigots, Racists
9, Report:
#1455417
Posted Date:
Aug 07 2018
Mattress Firm Ratchet Bed Frames Dallas TX Texas
I purchased a standard adjustable bed frame in mid-April from a local mattress firm. Once we got it home, we opened the box and the directions were totally crumpled and literally torn to pieces. My husband found a copy online and printed them out so we would have a proper guide. Onc...
Entity
Categories: Mattress Stores
10, Report:
#1454963
Posted Date:
Aug 04 2018
Mattress Firm Mattress Firm - Poor Customer Service and poor response to a defective bed that was delivered today. Houston Texas
A Macfarland bed was delivered to us today at 1pm. We noted that it had a huge bulge in the center and a large depressed side on the left side of the matttress, viewing from the foot of the bed. We asked about it, and we were told it was just from being on its side in the truck. We ...
Entity
Categories: Mattress Manufactures, Mattress Stores
12, Report:
#1413149
Posted Date:
Nov 23 2017
MATTRESS FIRM Mattreds firm is selling used mattresses as new other other
They are selling used mattresses as new in their outlet and mega center stores outlet stores are stores that sell used mattresses mega center sells both used and new mattresses usually bigger location than an outlet store by law every used mattress sold in the United States is label...
Entity
Categories: Mattress Stores
13, Report:
#1410071
Posted Date:
Nov 02 2017
Mattress firm I paid my loan off early after I got the amount owed the 3 months later they start reporting to TransUnion and equifax that I’m not paying my bill. After I paid the balance they started adding money back on to the Account Edmond Oklahoma
They are liars and crooks. They add charges to your account after you pay it off then they turn it in to TransUnion and equifax that you aren't paying your bills. Phone calls to the synchrony bank do you no good. They claim they can't send written documentation to you if your phone ...
Entity
Categories: Mattress Stores
14, Report:
#1409478
Posted Date:
Oct 30 2017
Sealy mattress Sleep Train which is now Mattress Firm. Sealy mattress and Sleep Train that was Mattress Firm they are all fakes they give you fake mattresses and make you be in pain L.A. California
I had recently purchased a mattress that cost me $800 or more. It started sinking in recently in the past couple months. I got this mattress from Sleep Train which is now Mattress Firm they would not take my call because of personal reasons because the employees have personal reas...
Entity
Categories: Sales People
15, Report:
#1407040
Posted Date:
Oct 18 2017
The Englander Mattress Firm Poor Quality Mattress Chicago HQ Nationwide
In about 6/2016 I purchased a queen mattress and box set from The Dump in Irving TX. By 4/2017 it had developed a significant sag (1-1/2) on the side on which I sleep. It had also developed a shallow sag on the side I don't sleep on - I just keep a few books (1/2 a dozen or so) ther...
Entity
Categories: Mattress Stores
16, Report:
#1401242
Posted Date:
Sep 20 2017
MATTRESS FIRM FALSE ADVERTISEMENT/LIARS I PURCHASED A MATTRESS AND DELIVERY WAS A CHEAPER QUALITY MATTRESS THAN WHAT I PICKED OUTAND PURCHSED FROM CLEARANCE. SALESMAN WAS DAVID CASTRO THAT WAS THE LYING SALESMAN, VERY RUDE UNPROFESSIONAL, UNACCOMODATING AND A LIAR. NEW ROCHELLE New York
I had a horrible experience when purchasing a mattress from Mattress Firm in New Rochelle, NY with a salesman named David Castro. At time of purchase my husband took a picture of the item with the item number that was to be delivered, David (salesman) was entering the wrong item num...
Entity
Categories: Mattress Manufactures
17, Report:
#1383663
Posted Date:
Jul 07 2017
THE BEDDING EXPERTS RIP OFF 5 YEAR OLD MATTRESS 10 YR WARRANTY OUT OF BUSINESS JOLIET, IL Nationwide
I bought a mattress in 2012 for $1900 plus tax and delivery. I am sleeping in 2 dents on the sides and a speed bump in the middle. I called atleast 25 numbers for The Bedding Experts and they are OUT OF BUSINESS. Mattress Firm now has their business. I am NOT in their system...
Entity
Categories: Bed & Bath
18, Report:
#1355403
Posted Date:
Feb 11 2017
Sealy mattress Refused to honor warrantee,discrepancy in inspectors report and their denial. Internet
Purchased a Sealy mattress from mattress firm on 2013, mattress sagged and was replaced in 2014.the second mattress had the same problem after 3 inspections , which I was made to pay. The claim was denied, I was present during the inspections, and was told by the tech, that the in...
Entity
Categories: Attorney Generals
19, Report:
#1348456
Posted Date:
Jan 09 2017
Sleepys Mattress Firm did not honor warrenty bergenfield Nationwide
This is the second mattress we got from sleepys with a 2 dip after less then one year of use. They sent the Mattress Marshell to look at at it and take pictures. When they came to exchange bed delivery people sited a small mark on end of mattress and would not exchange. The mark w...
Entity
Categories: Bed & Bath
20, Report:
#1345497
Posted Date:
Dec 25 2016
Mattress Firm Sleepy's Refuses to refund my delivery charges Gastonia North Carolina
After waiting 2 weeks for my bed to be delivered,I called the store and talked to the Manager to get a refund on the delivery charges for late delivery.He told me it will be taken off my first bill. I recieved my first bill and no refund. I call back to the store again and the mana...
Entity
Categories: Mattress Stores
21, Report:
#1344590
Posted Date:
Dec 21 2016
Mattress Firm Bed Bug Infestation Sanford North Carolina
In May of 2016 I purchased a mattress and adjustable bed frame from Mattress Firm.
Soon after I began to experience bug bites every night. At first I did not know what was causing them. In October of 2016 I saw a bug in my bed. I soon learned it was a bed bug. I contacted an exter...
Entity
Categories: Bed & Bath
22, Report:
#1341557
Posted Date:
Dec 06 2016
Mattress Firm/Chris mgr Stole my $500.00 down payment Homestead Pennsylvania
2016-12-05
On 10/08/16 I went into this new to Pittsburgh store called Mattress Firm. Ashley was the only Sales Person there. She told me of the great offer of a Beautyrest Tolliver Hybrid Queen Mattress that never made it out to the showroom floor. $4,249.99, she could giveme hal...
Entity
Categories: Mattress Stores
23, Report:
#1338910
Posted Date:
Nov 19 2016
precise mattress inspection Murphy & Schmidt Enterprises Not paying for work performed Glenview, illinois
It started when the checks were becomming harder and harder to get. I had to threaten Randy Schmidt not to run further appointments until I was paid. I had to drive my own car, use my own gas to run these appointments all over the region.
He would flat-out lie and tell me the date...
Entity
Categories: Warranty Companies
24, Report:
#1321374
Posted Date:
Aug 08 2016
Sleepy's complete rip off with the rudest people in customer service albany new york
I purchased the top of the line Beautyrest Ultimate xl single mattresses on 6/20/16 from a woman named Allison at the Wolf rd store in Albany. I paid over $8,000. for these two mattresses only. Supposedly it was a July 4th sale price. The woman kept calling someone at each lin...
Entity
Categories: Bed & Bath
25, Report:
#1321190
Posted Date:
Aug 08 2016
Mattress Firm Price match guarantee SCAM plano Texas
On 7/30/2016 I purchased a mattress set from this location at $2446.82. They have a price match guarantee when you find the same or similar under a different name for match the price plus 10%. I found the same for $ 1947.00 yet they REFUSED to honor the price match. Kept giving...
Entity
Categories: Bait-and-Switch