- Report: #1341557
Complaint Review: Mattress Firm/Chris mgr - Homestead Pennsylvania
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Mattress Firm/Chris mgr
574 Waterfront Dr E Homestead, 15120 Pennsylvania, USA
Phone:
412-461-2936
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Mattress Firm/Chris mgr Stole my $500.00 down payment Homestead Pennsylvania
2016-12-05
On 10/08/16 I went into this new to Pittsburgh store called Mattress Firm. Ashley was the only Sales Person there. She told me of the great offer of a Beautyrest Tolliver Hybrid Queen Mattress that never made it out to the showroom floor. $4,249.99, she could giveme half off at $2,099.990 plus the box for $250.00 with taxes $164.50=$2,514.49. I put $500.00 down
On 10/08/16. I go back. The store mgr could tell from looking at me that the mattress was'nt a good fit. I looked like a character off the Walking Dead. He agreed to give store credit or exchange. A Contour Tempur Pedic was $100.00 more. Needed the boxspring for Tempur but charged me only $50.00 and handling fee and delivery plus taxes $13.93 came to $212.93 = $2,398.99. This is how I was got. The $500.00 never deducted from the new total which would have brought my finance down to $1,898.99
This is a Tempur Pedic which honors a 120 night guantee or your money back. Chris wouldn't have said. I have a guantee now. The store tells me they only give a 1 time return. You know I'm contacting Tempur Pedic and The BBB to file a complaint.
