• Report:  #3586

Complaint Review: Video Professor - Denver Colorado

Reported By:
- Brookdale, CA,
Fri, October 13, 2000

Video Professor
2590 West 2nd Avenue, Unit 15 Denver, 80219 Colorado, U.S.A.
Computer Classes
Tell us has your experience with this business or person been good? What's this?
I, too, fell for this scam from the TV advertisement. Unlike others, I was able to get ahold of the company over the phone and return their CDs. They promised to send a credit to my credit card, but we'll see about that.

Two things about this business really ticked me off.

1) They don't warn you ahead of time that, once you get your initial trial shipment, they automatically start sending you shipments every month and

2) We ordered the set of CDs about the Internet and found, when we loaded the CDs, that in order to use them, you had to sign up with their internet service for $19.95 a month.

They say the first month is free, but that means your instruction CDs are only good for a month plus, when the month is up, what guarantees that they'll stop billing you for the internet service also.

These people are a rip-off and a big waste of time (it takes quite some time on hold to get to speak to someone on the phone).

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