• Report:  #3354

Complaint Review: Capital One Bank - Virginia

Reported By:
Sat, September 16, 2000

Capital One Bank
Virginia, U.S.A.
Tell us has your experience with this business or person been good? What's this?
Note to fellow cardholders of Capital One Visa.

While surfing the net for information regarding the unauthorized use, overlimit and late fees,

I found the website of the law offices which is currently investigating Cap1 for a class action


I have been complaining to Cap1 customer service since 1997 regarding unjustified overlimit

and late fees and yet to get an explaination. I only have an $800 limit on my card. One month

I had an "available for cash" balance of ~$413 and was still charged an over the limit fee!!!

How often have you noticed that when Cap1 wants to market a service over the telephone, some

consumers get up to 5 calls per day, But when cardholders try to dispute a billing, the calls never get through or complaints go unnoticed?

The website address to make an online comment/complaint to the investigator is: www.lchb.com

It's about time someone has finally decided to take action on the unfair business practices

of Capital One Bank!!!

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