- Report: #1515857
Complaint Review: priceline - Norwalk Connecticut
Reported By:
Christine -
San Francisco Bay Area, United States
Submitted:
Updated:
-
Author Confirmed
Why?
priceline
800 Connecticut Avenue Norwalk, 06854 Connecticut, United States
Phone:
888-850-4695
Web:
my.booking.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
priceline.com Priceline Online Travel Agency Priceline.com offered $52.00 per night but charged a lot more, lied to me to refund after hotel stay, then refused to refund. Norwalk Connecticut
Priceline.com advertised $52.00 per night at one of three hotels: Silver Legacy, Circus Circus, or Eldorado in Reno, Nevada. It also advertised "See the hotel immediately after you pay". I paid immediately but was charged much higher rate. I talked to priceline.com online-chat operator who verified the $52 per night offer and referred me to phone No. 888-850-4695 to speak with Mohamed A. with an identification pin No.
Mohamed A. also verified the $52 per night online offer and advised me to file refund request attached with hotel invoice after my stay. If I did not receive the advise for refund request I would have cancelled my reservation and got refund right away. After my stay at the hotel I filed the refund request following the instructions and ATTACHED HOTEL INVOICE, BUT WAS DENIED. Priceline.com insisted that I show EVIDENCE OF $52 PER NIGHT OFFER.
I was unable to print the online offer of $52.00 per night because it was from the previous weeks. Priceline.com offers different rates everyday, and there hasn't been $52.00 offer ever since. Priceline.com is a FRAUDULENT ONLINE TRAVEL AGENCY and SCAMMER!!!!!!!!
