• Report:  #1516719

Complaint Review: Cricket Wireless -

Reported By:
Annie - jacksonville, United States

Cricket Wireless
United States
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I contacted Cricket in the last week of Feb, 2022 because I knew that Boost would no longer support my (fairly new) Samsung Galaxy S10e, which I had purchased from them.  The Cricket representative ASSURED  me that I would be able to use my phone and charged me $65.74 for the first month and new sim card.  Less than 2 weeks later, with NO notice, I had NO PHONE SERVICE. 

After an hour of tech support, I was told that my phone was incompatible and I would have to buy a new one!  And what great deals they had!  Bait and Switch - no thanks! I told them that this was fraudulent and unacceptable, and I wanted a refund.  I was told "Sorry, no refunds."  WOW. 

I'm now with T-mobile (who told me upfront that my S10e wouldn't work) and I will be disputing the charges with my credit card company. 


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