1, Report:
#1518780
Posted Date:
Jun 01 2022
Vroom Was asked to ignore contract requirements (Notarization) & left me with an unregistered car I couldn't drive.
Purchased car from Vroom - online car company. They provided documents which were to be returned within 24 hrs signed or else the deal would be void. Their contract stated that it needed to be notarized so I called to confirm and they told me IGNORE the statement in the contract and...
Entity
Categories: Car sales
2, Report:
#1517505
Posted Date:
Apr 08 2022
LEXUS OF RAMSEY NJ Customer Interaction with Salesforce Ramsey NJ
STAY AWAY!!!
I normally don't write such reviews, but I was so insenced by this interaction, I felt compelled to.
I had contacted Lexus of Ramsey NJ via internet about a particular 2021 vehicle. I should have known better, when it took several emails and phone messages left to ...
Entity
Categories: Auto dealer
4, Report:
#1515573
Posted Date:
Jan 27 2022
Vroom Once they sell you the car, it is all horrific after that, delivery delays, lost paperwork, sending things 3 and 4 times, Customer service reps are overseas and cannot do anything.. you cannot speak to a manager. Breeched contract with supplying proper registration and temp tag New York NY
vroom - Once they sell you the car, it is all horrific after that, delivery delays, lost paperwork, sending things 3 and 4 times, Customer service reps are overseas and cannot do anything.. you cannot speak to a manager. My registration/temp tags expired 3 weeks ago. Vroom is doing ...
Entity
Categories: Auto dealer
5, Report:
#1513317
Posted Date:
Nov 27 2021
Vroom Will not honor warranty Houston Tx
I purchased a 2007 corvette with 17,000 miles in June of 2021. I was assured of a seven to ten day delivery time after the vehicle was paid for. I did not receive the vehicle until 07/27/21. This vehicle includes a three month warranty. The vehicle shift cable broke and I had to p...
Entity
Categories: Car Leasing/Sales
6, Report:
#1513877
Posted Date:
Nov 23 2021
Vroom Scammed me New York
To whom it may concern, today is November 23rd and I would like to report the company “vroom”. Back in July I purchased a 2018 Hyundai Elantra, I paid $500.00 down with my credit card and had my bank wire $19,000-25,000 to the company. The car was delivered July 15th 2021 but I...
Entity
Categories: Auto dealer, Auto Rentals, Auto Warranty, Car Financing, Car Leasing/Sales, car registration, Car sales
7, Report:
#1510722
Posted Date:
Aug 06 2021
Vroom logistics LLC Vroom .com, Leftgate properties holdings company LLC, I bought a 2018 Honda civic 6 weeks later it broke . I am still making payments on a car I cant use. They said they would buy it back and have yet to do it! It has been 6 months. Stafford Texas
MIME-Version: 1.0
Date: Fri, 6 Aug 2021 08:00:00 -0500
Message-ID:
Subject: My car buying experience in your state
From: Savannah Catlett
To: [email protected]
Content-Type: multipart/alternative; boundary=0000000000007bddd805c8df0427
--0000000000007bddd805c8df0427
...
Entity
Categories: Used Cars Sales
10, Report:
#1506465
Posted Date:
Mar 28 2021
Vroom BEWARE! Horrendous experience still unresolved Houston Texas
Sold my vehicle, they claim payment sent via FedEx but sent without signature required, I have not received payment, FedEx has been unhelpful and I’ve spent in excess of 16 hours on hold, another 3 hours spent being passed between various departments, all with inconsistent “next...
Entity
Categories: non-payment, Customer Service & Support, No payment
11, Report:
#1505652
Posted Date:
Mar 03 2021
Vroom Left Gate Holdings LLC Damaged / Unsafe Vehicle. No Follw-up. Houston Texas
I purchased a 2018 Audi S4 with 27XXX miles from Vroom in January 2021. Every step of the process with Vroom is totally disconnected from the next. As you will read across the internet you are only able to contact them when they want to be contacted. This includes your personal, sal...
Entity
Categories: Auto Dealers
12, Report:
#1503686
Posted Date:
Jan 08 2021
VROOM Horrible. Awful. Houston Texas
We had a mixed experience with vroom.
We purchased 2 vehicles in August 2020. The F150, financed thru my pre approval with Capital One...no problems at all. We received the plates and financing was a go from day one. We did not have the vehicles delivered as we live close enough...
Entity
Categories: Auto Dealers
13, Report:
#1502338
Posted Date:
Nov 28 2020
Vroom Overcharged for title and registration
My purchase experience with Vroom went well. Everything as promised. Easy procedure. However, when purchasing my car tag, I noticed that the amount of the license and registration fees charged on my contract was about $200 more than the actual amount of the license and registration ...
Entity
Categories: Auto dealer
14, Report:
#1490214
Posted Date:
Jan 11 2020
Vroom (Texas Direct Auto/Vroom.com) Vroom Texas Direct Auto Texas Direct Auto Auction Vroom.com Left Gate Property Holding, LLC d/b/a Texas Direct Auto Refused to Honor 7-Day Buyback Guarantee on Defective Car Stafford Texas
I am writing as nobody will even speak to me without shutting me down instantly after the initial few calls - which went well until the actual day to buy back the car - (2014 Jaguar F-Type S VIN: SAJWA6FC8E8K01036) which had an issue with leaking coolant (known issue for this year/m...
Entity
Categories: Auto Dealers
15, Report:
#1474101
Posted Date:
Feb 23 2019
VROOM Incompetent and unprofessional
Tread softly and use caution with this company VROOM. They are an automobile purchaser that I was going through. While processing information online on their website, I made it very clear and a note that the vehicle I was selling was not drivable. After they sent me an offer, I acce...
Entity
Categories: Automotive
16, Report:
#1465309
Posted Date:
Oct 22 2018
vroom They provided a signed contract, took a $5k cashiers check PLUS $500 Hold Fee, sent me a letter of approval and terms of financing. Then ASKED FOR HIGHER DOWN PAYMENT! I DONT EVEN HAVE THE CAR AND ITS BEEN 2 WEEKS! Stafford texas
This company is very frauduant. They provided a signe contract and a financing approval letter. After providing almost $6,000 of down payment and hold fees, theyasked for $4,500 more! Also, they did not ship my car! I am fighting to get my money back and they left me carless for 2 w...
Entity
Categories: Auto dealer, auto financing, Auto Transporters, Automotive, Fraud, Motor Vehicle, pricing
17, Report:
#1449093
Posted Date:
Jun 26 2018
MasterTech Vehicle Protection Program, American Financial Warranty Corporation, United Service Protection Inc., Federal Warranty Service Corporation American Financial & Automotive Insurance Services, Inc. SELL SERVICE WARRANTY CONTRACT DENY COVERING ANYTHING ABOVE MORE THAN THE CONTRACT DENY PARTS THE WOODLANDS TEXAS
THEY PARTNER WITH LOCAL VROOM AKA TEXAS DIRECT TO SELL SERVICE CONTRACT AND DENY ANYTHING TO REPAIR OF REAL VALUE, I NOTICED THIS THE SECOND VEHICLE ME AND MY WIFE PURCHASED. THEY BASICALLY FORCE THE CONTRACT AT TIME OF SALE DOWN THE THROAT, AND STATE COMPONENTS SUCH AS ENGINE ARE A...
Entity
Categories: Auto Repair Service, Auto Warranty, Automotive
18, Report:
#1401215
Posted Date:
Sep 20 2017
vroom/texas direct auto Fraud stafford Texas
BUYERS BEWARE!!! I have purchased a vehicle from Vroom/Texas Direct Auto via online and phone on 8/14/17, which is the day I signed the paperwork and mail it back to them, I took delivery of the vehicle on 8/21/17. Upon first look around the vehicle I found a hole on the leath...
Entity
Categories: Auto Dealers
19, Report:
#1395800
Posted Date:
Aug 27 2017
vroom vroom.com Online vehicle sales financing and free delivery Nationwide
Today we just barely avoided getting burned. I set out to help my dad buy a car on Vroom.com. I stumbled on them in our local craigslist, and made my way to the site. At first I was excited to see we could shop from such a large inventory of high quality, low milea...
Entity
Categories: Auto Dealers
20, Report:
#1379502
Posted Date:
Jun 16 2017
VRoom dealerships TRADE-IN FRAUD Grand Prairie Texas
I traded my Nissan Altima 2007 with Vroom 5/3/17. The paper work was completed and the paid off balance on the Altima was 500 dollars. The trade is for a 2014 BMW X3. The 2007 Altima had a balance of 5361. I was told by vroom the payments will be made prior to the trade becaus...
Entity
Categories: Unusual Rip-Off
21, Report:
#1375741
Posted Date:
May 28 2017
Texas DirectAuto VROOM Their motto is to wow you boy did they! Wow, I can't believe I fell for their lies! Stafford Texas
My wife and I recently purchased a 2016Ford F 350 from Texas Direct Auto. While test driving and inspecting the truck, we noticed there was damage to the spray in bed liner and the rear passenger fender. We brought this up before we went into financing and were told they could send ...
Entity
Categories: Auto Dealers
22, Report:
#1333849
Posted Date:
Oct 18 2016
VROOM TEXAS DIRECT AUTO Non Reporting of need of Paint & Body work after a 126 point inspection Grand Prairie Texas
a true full refund would be just under $4-K with my trade-in/ I got rip off. Vroom still has the car and was asking $ 27,780. It was on ebay auto auction and I called and ask if the car has had any paint or body work. I was told by sales advisor that the car has 100% factory paint. ...
Entity
Categories: Auto Advertising Services
23, Report:
#1319561
Posted Date:
Jul 29 2016
webuyanycar.com ridiculous offer Elmwood Park New Jersey
I initially called webuyanycar.com and was verbally quoted 12,000 dollars as a starting point for my 2003 H2 Hummer. Meanwhile when I run Kelly Blue Book the value comes closer to 14,000. I guess i shouldv'e known right there that they were lowball ripoff artists. I had already been...
Entity
Categories: Auto Dealers
24, Report:
#1171967
Posted Date:
Aug 24 2014
william f. vrooman will not return unused retainer $2,000 truckee California
Timothy will not return unused retainer ($3,500), of $2,000 for bankruptcy filings. Referral from Diversified Processing, 27315Jefferson Ave J-33, Temecula, CA 92590. Phone: 951-253-1705.
Entity
Categories: Legal Services
25, Report:
#761020
Posted Date:
Mar 04 2013
Ideal Paint & Body Shop Owner Kerry Larkin SUCKS! Complete unprofessional and PERVERT! Boynton Beach, Florida
The biggest mistake I ever made was going into this piece of garbage shop. I brought my 2010 Camaro in there to get worked on. Nothing big; an old lady backed into my front driver's fender in a parking lot. I figure the estimate would be around $400-$500. I op...
Entity
Categories: Body Work & Repair