1, Report:
#1518780
Posted Date:
Jun 01 2022
Vroom Was asked to ignore contract requirements (Notarization) & left me with an unregistered car I couldn't drive.
Purchased car from Vroom - online car company. They provided documents which were to be returned within 24 hrs signed or else the deal would be void. Their contract stated that it needed to be notarized so I called to confirm and they told me IGNORE the statement in the contract and...
Entity
Categories: Car sales
2, Report:
#1517505
Posted Date:
Apr 08 2022
LEXUS OF RAMSEY NJ Customer Interaction with Salesforce Ramsey NJ
STAY AWAY!!!
I normally don't write such reviews, but I was so insenced by this interaction, I felt compelled to.
I had contacted Lexus of Ramsey NJ via internet about a particular 2021 vehicle. I should have known better, when it took several emails and phone messages left to ...
Entity
Categories: Auto dealer
4, Report:
#1515573
Posted Date:
Jan 27 2022
Vroom Once they sell you the car, it is all horrific after that, delivery delays, lost paperwork, sending things 3 and 4 times, Customer service reps are overseas and cannot do anything.. you cannot speak to a manager. Breeched contract with supplying proper registration and temp tag New York NY
vroom - Once they sell you the car, it is all horrific after that, delivery delays, lost paperwork, sending things 3 and 4 times, Customer service reps are overseas and cannot do anything.. you cannot speak to a manager. My registration/temp tags expired 3 weeks ago. Vroom is doing ...
Entity
Categories: Auto dealer
5, Report:
#1513317
Posted Date:
Nov 27 2021
Vroom Will not honor warranty Houston Tx
I purchased a 2007 corvette with 17,000 miles in June of 2021. I was assured of a seven to ten day delivery time after the vehicle was paid for. I did not receive the vehicle until 07/27/21. This vehicle includes a three month warranty. The vehicle shift cable broke and I had to p...
Entity
Categories: Car Leasing/Sales
6, Report:
#1513877
Posted Date:
Nov 23 2021
Vroom Scammed me New York
To whom it may concern, today is November 23rd and I would like to report the company “vroom”. Back in July I purchased a 2018 Hyundai Elantra, I paid $500.00 down with my credit card and had my bank wire $19,000-25,000 to the company. The car was delivered July 15th 2021 but I...
Entity
Categories: Auto dealer, Auto Rentals, Auto Warranty, Car Financing, Car Leasing/Sales, car registration, Car sales
7, Report:
#1510722
Posted Date:
Aug 06 2021
Vroom logistics LLC Vroom .com, Leftgate properties holdings company LLC, I bought a 2018 Honda civic 6 weeks later it broke . I am still making payments on a car I cant use. They said they would buy it back and have yet to do it! It has been 6 months. Stafford Texas
MIME-Version: 1.0
Date: Fri, 6 Aug 2021 08:00:00 -0500
Message-ID:
Subject: My car buying experience in your state
From: Savannah Catlett
To: [email protected]
Content-Type: multipart/alternative; boundary=0000000000007bddd805c8df0427
--0000000000007bddd805c8df0427
...
Entity
Categories: Used Cars Sales
10, Report:
#1506465
Posted Date:
Mar 28 2021
Vroom BEWARE! Horrendous experience still unresolved Houston Texas
Sold my vehicle, they claim payment sent via FedEx but sent without signature required, I have not received payment, FedEx has been unhelpful and I’ve spent in excess of 16 hours on hold, another 3 hours spent being passed between various departments, all with inconsistent “next...
Entity
Categories: non-payment, Customer Service & Support, No payment