1, Report:
#1464279
Posted Date:
Oct 12 2018
Verizon Residential Verizon has changed customers billing dates to their advantage in order to scam us. Trenton New Jersey
Verizon is scamming it's customers by changing their billing due dates. My bill used to be at the end of each month, now they've changed it to the middle of each month which messes up my budget causing me to have to make a payment arrangement. When they do get my payment, it's c...
Entity
Categories: bill paying service, Rip off, Telephone Companies
2, Report:
#1296483
Posted Date:
Mar 29 2016
Verizon, Verizon Residential Verizon Internet E Mail Migration from Yahoo Mail to AOL Nationwide
I have been a customer of Florida Verizon Residential home phone services for 20 plus years. A few years ago, I was sent an offer for high speed DSL Internet with a guarantee of lifetime service which I accepted. The package included Yahoo Premium email service with addressguard mea...
Entity
Categories: Internet Services
3, Report:
#1184111
Posted Date:
Oct 21 2014
VERIZON Residential Internet Service VERIZON LIES CONSISTENTLY !!! Nationwide
This is par for the course !, once again Verizon has lied I am searching for an internet only service, after I have cut every cord but this from Verizon.
They (customer service representative) quoted me one price in May 2014 of $48.00 a month for internet only, without TV which they...
Entity
Categories: Internet Service Providers
4, Report:
#1129560
Posted Date:
Mar 10 2014
Verizon Residential High Speed Internet = Slow Speeds + No Support Provided Verizon Double Play DSL Plan advertises 7-15 mbps but delivers less 2-5 mbps Monrovia California
I ordered Verizon Residential DSL and Phone service in October 2013. No other provider available for phone and DSL besides TWC so I chose Verizon based on advertised plan for high speed DSL 7-15 mbps Verizon Double Play plan at 44.95 per month for home phone and High Speed DSL.
It...
Entity
Categories: Internet Service Providers
5, Report:
#1102473
Posted Date:
Nov 27 2013
Hastrk2.com hacking and identity theft Internet
I am the victim of ongoing, relentless hacking, identity theft, and harrassment for over two years. 4 computers, 2 wirelessrouters, 32 cell phone and many other devices including 2 of my cars have been hacked. I have 9 police reports and have reported this to numerous federal govern...
Entity
Categories: Internet Fraud
6, Report:
#1066066
Posted Date:
Jul 11 2013
Verizon Wireless Verizon One Bill Verizon Residential One Bill, you can't pay your bill. Internet
In may 2013, I signed on to my Verizon Wireless account to pay our phone bill as usual, only to find out I had been enrolled into ONE BILL and wireless would not accept a payment. I called right away to state this was an issue and a computer error.
Verizon Wireless then sent me on...
Entity
Categories: Cellular Phone Companies
7, Report:
#988345
Posted Date:
Dec 29 2012
Pallisades Collection Threatened to report to the credit bureau - bill is bogus and 11 years old Englewood Cliffs, New Jersey
Hello -
I received a letter from Palisades Collection LLC. October 10, 2012. They are stating that I owed Verizon $400.07 from 1/24/2001 (yes 2001). I DID have Verizon service at that time and I had kept Verizon Service for some time after that too.
All of my bills were al...
Entity
Categories: Telephone Companies
8, Report:
#840716
Posted Date:
Feb 17 2012
Verizon Verizon residential service. Verizon representative failed to setup international calling plan. St Petersburg, Florida
I am reporting the phone giant Verizon, in particular their residential service. Below is a copy and paste of a hard copy letter that I sent to Verizon. What gets even better after you read the letter bellow, is when I talked to a Verizon rep for the final time on the ph...
Entity
Categories: Cellular Phone Companies
9, Report:
#515652
Posted Date:
Jan 05 2012
Verizon Online Verizon.com, Verizon Fios, Verizon Residential misleading and deceptive advertising, not quite illegal Internet
I checked into a TV advertisement for Verizon a package of FIOS TV with free DVR, Computer Internet and Telephone Service at $99.99 per month in the Pittsburgh area. This advertising is very misleading if not outright illegal, as the $99.99 covers the Verizon services only...
Entity
Categories: TV Advertisements
10, Report:
#725201
Posted Date:
May 03 2011
Verizon Verizon Residential Verizon Sale Representative LIES secretly signs me up for more EXPENSIVE SERVICE!!! St. Petersburg, Internet
I signed up for Verizon Residential Phone + Internet service in Jan/Feb 2011. I called specifically to ask questions about a bundle package I had seen advertised online that included Verizon Freedom Essentials (unlimited US calling), and 4-7 Mbps of high-speed/DSL internet service. ...
Entity
Categories: Telephone Companies
11, Report:
#702518
Posted Date:
Mar 04 2011
Verizon Residential CUSTOMER SERVICE Internet
I requested that my package be degraded to Local and Regional only, and that all long distance services be blocked. I was assured that my request was being honored. However, because I try not to rely on just one individual, I called back and requested the same thing again, and I was...
Entity
Categories: Consumer Services
12, Report:
#691686
Posted Date:
Feb 07 2011
Verizon Residential Phone Line They came to repair No-Dial Tone and chrged me $100 and No-Dial Tone problem was not inside my building problem. I was not home so they took advantage of my situation. Trenton, New Jersey
I did not have Wire Maintenance plan. The No-Dial tone problem was outside my building problem.
I was not home so they lied to me that it was inside wiring problem and charged me $100.
Few years ago, they used to charge $3.99 for wire maintenance. They kept raising thi...
Entity
Categories: Telephone Companies
13, Report:
#617599
Posted Date:
Jun 25 2010
Verizon Residential Service, Verizon Residential phone service is incompetent, designed to rip you off, Internet
The story is too long to tell. The short story is I got a letter promising $25.99 lifetime. I signed up and got a bill for a much higher amount around $53.00/month. I called they gave me a credit and was supposed to put me on the 25.99/mo promotion. Well the next couple of bills did...
Entity
Categories: Telephone Companies
15, Report:
#485720
Posted Date:
Aug 26 2009
Rocket Communication Services, Inc. - Rocket Comm Svcs Inc. - Rocket Voicemail Unauthorized charges for voicemail and Internet fax on my Verizon residential phone bill I doubt if the unathorized charges that appeared on my phone bill were innocently made by Rocket Voicemail, considering I have read several similar complaints on the Internet about this company. Fort Wayne, Indiana
Opening your phone bill and trying to decipher the hundreds of obscure charges is not an easy task. It is actually rather annoying to figure out exactly what you are paying for. The experience becomes much more annoying when you find an authorized charge, as I did when I...
Entity
Categories: Voicemail Services
16, Report:
#400188
Posted Date:
Dec 11 2008
Verizon - Verizon Residential Phone Service thirdparty billing scam, verizon bills unapproved unordered services on behalf of OAN Services, i don't approve 3rd party billing St Petersburg Florida
i have verizon residential phone service, verizon will bill for 3rd party entities whether the charges are valid or made up, without approval of the customer, i have flat rate service so when my bill jumps $15 i notice, this has happened several times, i call customer service and th...
Entity
Categories: Telephone Companies
17, Report:
#394228
Posted Date:
Nov 23 2008
Verizon Residential Phone Svs Charges for *69 use Verizon Florida LLC Texas
A $1.25 charge for *69 use appeared on my Verizon bill. I have never used this service to my knowledge. Customer service advises it had to have been dialed and refused to remove the charges. Has anyone else had this experience?
Dick
St. Petersburg, FloridaU.S.A.
Entity
Categories: Telephone Companies
18, Report:
#373635
Posted Date:
Sep 17 2008
Verizon Ruined my credit Everett Washington
My home,cell, & DSL was with Verizon. It was not bundled, but I just made one payment for all three services. When I went to Verizon to pay my bill, I was once again given the pitch to add Direct TV. I could bundle all four services into one payment. Lots of savings, lots of TV chan...
Entity
Categories: Telephone Companies
19, Report:
#319858
Posted Date:
Mar 21 2008
Verizon Verizon Residential Refuses to Reimburse Fraudulent Charges Nationwide
Verizon has billed me for over a year of landline and internet service that were not provided, amounting to $2000. An outside contractor confirmed that the cable line run by Verizon to my condo when my building was built is faulty and that this is the reason I NEVER had a dial tone...
Entity
Categories: Telephone Companies
20, Report:
#230700
Posted Date:
Mar 27 2007
Afni, Scam Artists - Verizon Residential number for a state we never lived in, ever! Ripoff Bloomington Illinois
On Saturday, January 13th, 2007, my husband received a collections notice from a comapny called Afni, INC. They claim that we had owed Verizon Communications, INC $1183.86. For a number we never had and in a state we have never lived in. Not ever.
We called Verizon and found tha...
Entity
Categories: Collection Agency's